Book Enterprise Rent-A-Car car rentals at Gainesville Regional Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

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Fair

0

Mediocre

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3

2.0

When I arrived, they did not honor the reservation. They didn’t have a car for me.Reviewed 11 Apr. 2024

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10.0

Everyone was friendly and personable. I didn’t have to wait long for the car and it was easy to return to the vehicle.Reviewed 1 Apr. 2024

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10.0

Cons:Nothing! Great experience !Reviewed 18 Jan. 2019

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4.8

Pros:Easy to drop off the car at the end of rental periodCons:The car being rented had dirty windows, smelly, and lacked floor mats. The staff wanted me to sign off on the paperwork about the car's condition before I had a chance to inspect the carReviewed 8 Oct. 2018

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6.8

Getting tire trouble handled was a messPros:We were fortunately upgraded at pickup to an intermediate SUV, which was helpful because it meant we had a little more room to work with for our trip for the holidays.Cons:We had a slow leak in a tire. I spent an hour on the phone with roadside service trying to find a way to get the tire fixed, and was recommended a tire shop 25 minutes away. I called two places that were closer to me in the next 2 minutes and found that one of them could see me right away and went there. They checked the tire, determined that it needed replaced, but didn't have the replacement in stock. They filled it so that it could carry me for a while longer. I stopped at an off-airport location to see if they could replace the vehicle and was told they couldn't access my rental information because I was renting from an airport location. Why in the world are they on different systems that can't interact? Two days later I called roadside again and the person could not get ahold of the local airport location but could see their inventory and told me that a vehicle should be available if I show up and tell them we tried to call ahead and I needed a vehicle. They did have some SUVs but they were slotted for pickup later in the day, so they sent me off with a mini-van instead. This was an acceptable replacement for me and I was just glad to have the issue finally resolved. The whole experience was quite overwhelming, and I would hope that such a simple issue could be resolved more quickly and easily.Reviewed 2 Jan. 2018

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10.0

Pros:Easy rental .Cons:NothingReviewed 5 Nov. 2017

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9.2

Drop Off Location- Receipt'sPros:Friendly StaffCons:The Staff didn't have knowledge in knowing how to close out my rental agreement, and printing a receipt out for me (the customer) when asked to do so. At first, I was told that I would have to call the location that I picked the rental up from to get a receipt, printed or e-mail. After a twenty minute conversation, someone from the Staff was able to produce a printed receipt.Reviewed 4 Jun. 2017

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8.0

Operating Hours are not long enough at Enterprise Gainesville AirportPros:-quick and fast check-inCons:My flight arrived at 11:00 p.m. to Gainesville but the Enterprise counter closes at 11:00 p.m. So, I had to come back the next morning (wasted 2 cab rides and time). Counter should close at 11:30 p.m.Reviewed 26 Apr. 2017

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10.0

Drop offPros:EasyCons:N/aReviewed 23 Jan. 2017

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4.8

Pros:Nice Car, clean, easy drop offCons:When I got there the person told me I had to pay for upgrade and had to leave my car somewhere else other than where I chose to drop it off. The total bill was 2.5 times what it was said on Kayak. I had to argue and talk to manager to get what I was told on Kayak, did not need that hassle.Reviewed 6 Sep. 2016

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10.0

Pros:Exelent ServiceReviewed 11 Jul. 2016

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10.0

Pros:Courteous staff.Reviewed 28 Jun. 2016

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More

• What is the most popular rental car from Enterprise Rent-A-Car at Gainesville Regional Airport?

  Compact (Nissan Kicks or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car at Gainesville Regional Airport.

• Where can I find Enterprise Rent-A-Car car rentals at Gainesville Regional Airport?

  3880 N E 39th Avenue is the closest Enterprise Rent-A-Car rental location to Gainesville Regional Airport. The telephone number for this location is +1 833 679 2053.

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Gainesville Regional Airport (GNV)?

  Yes