6.0
They didn’t have the car I reserved and had the confirmation for; so, they charged me more to upgrade to an suv since it’s what they had available.Reviewed 30 Jul. 2023
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6.0
-Pro: I liked that I was not pressured into some things I didn't need, like insurance (my insurance already covers rentals), fuel prepays, or toll prepays -Con: I did receive pressure to upgrade (for added price), which I did not need or want. I had a bike with me and the agent tried to convince that it wouldn't fit in the car ... yet it was a hatchback and absolutely perfect for the bike. -Con: The agent was not friendly and did not want to take the time to look into price differences (for instance I was dropping at a different location and wanted to know the price difference if I returned to the same location) -Pro: I liked the car model and car handled very well. -Con: The car was very dirty and had a bad smell. Floor and seats had been cleaned, but things like cupholders had drips, etc. all over them. There were no foot mats. Car had over 40K miles. Tires were bald.Reviewed 23 Apr. 2023
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10.0
Everything was great for me..Reviewed 18 Apr. 2023
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10.0
Friendly staff and very professionalReviewed 10 Apr. 2023
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10.0
All worked out fine.Reviewed 11 Sep. 2022
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8.0
Lower rate, sleeker vehicle modelReviewed 12 Jul. 2022
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10.0
Great little economy car. We drove over 200 miles and used less than 6 gallons of fuel.Reviewed 27 Jun. 2022
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2.0
Budget booked my pickup for 12pm but the store closed at 12pm. I arrived for my booking and no one was there. I went to the rental store at the airport, around 15 minutes away and was told that the same booking was around $200 dollars higher at that location. I rejected the offer and got on the internet and found a similar booking through budget for the same price as I was going to pay at the original pickup location. Then when I was checking out, the rep attempted to get me to sign paperwork that showed a rate around $200 higher than I was quoted on Kayak. I told him the paperwork was incorrect and he semi-sheepishly told me that he would get new paperwork that reflected the correct price. Then when we dropped the car off they lost the keys and told us we lost the keys even though the keys were straight away in plain sight in the car when we left it. Now I am going to be charged some exorbitant fee to replace the keys they lost. Never will rent from Budget or Avis again.Reviewed 25 May 2022
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10.0
Price of the car at $70 a day was too high.Reviewed 11 Aug. 2021
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2.0
They were gone for the nightCons:I made my reservation earlier that day and received confirmation. When I landed at the airport, the people at Budget had left for the night. The other car rental agencies were open. I ended up having to take an Uber to the next town for $124.Reviewed 4 Nov. 2018
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10.0
Good service, nice peoplePros:Convenient, everything was ready to goReviewed 26 Jun. 2018
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9.6
Pros:Great customer service.Cons:Nothing to mention.Reviewed 19 Jul. 2017
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