Book Budget car rentals in Grand Rapids

Reviews for Budget in Grand Rapids

Recent reviews

Traveler rating

Excellent

32

Good

8

Okay

12

Mediocre

7

Poor

0

Find reviews that mention:

car was cleancar smelled

car availablenext day

get the carcustomer service

returned the carcredit card

pick up and dropnever rent

friendly staff

2.0

Cons:The vehicle had a permanent smell of marajuana and alcohol, as well as damage on the exterior marked with white "x's". when we attempted to address it with the front counter as well as by calling budget, we were told to speak with the customer service rep upon drop-off. when we got to drop off, they were so backed up that the rep said there was nothing they could do and to call customer service at budget.Reviewed 29 Jun. 2021

review from

10.0

Cons:Windshield washer doesn’t work. Has fluid, but still inopReviewed 17 Jun. 2021

review from

10.0

Pros:Love the streamlined pickup and drop offReviewed 13 Jun. 2021

review from

2.0

Cons:Car was dented and scratched. Car had engine operating error messages. Car was not the one I ordered - even though I paid extra. The car operated poorly - it was very poor in the wind. No rental agent present when I picked it up - I had to get the car through the next door company.Reviewed 7 Jun. 2021

review from

4.0

Cons:Car smelled like smoke. Seats were filthy. We waited 45 mins for representative to reopen shop at 12non.Reviewed 4 Jun. 2021

review from

10.0

Pros:I was able to call any time and adjust my scheduled drop off and pick up. The staff were pretty well informed and helpful. The pick up was easy and flexible to our changing schedule and requesting a larger vehicle.Cons:The only thing the people who answered my calls got wrong was closing and opening times.Reviewed 2 Feb. 2021

review from

10.0

Pros:YesReviewed 10 Nov. 2020

review from

2.0

Cons:Staff was very unhelpful. We had a reservation but as we were an hour or so late they said there was no longer a vehicle available for us. I have had issues with this location before and will never go back.Reviewed 29 Sep. 2020

review from

6.0

Cons:Tried to rent a car with high mpg. They gave me a different car with lower mpg.Reviewed 1 Sep. 2020

review from

5.2

Pros:It was fine, the office there is a bit rough and untidy.Cons:The car smelled horribly of cigarette smoke and pot. It gave me a headache and I had to apologize to anyone ahead of time before they road in it.Reviewed 30 Jun. 2020

review from

4.4

Pros:Everything besides being charged 216 extraCons:Not being charged extra money for no reasonReviewed 5 May 2020

review from

2.0

Pros:the staff was NOT HELPFUL. In fact they told me some untruths....at all locations the insurance for the car was billed to my cc... the same credit card they would not accept.... I am still waiting for a refundCons:The attitude of the Gerald Ford airport ..... you have forever lost a customer of Budget and Avis. I used to rent Avis every week of the year for business.... never again.Reviewed 7 Jan. 2020

review from

More

• 5.4 /10Enterprise Car Rentals at Grand Rapids
• 2.9 /10Avis Car Rentals at Grand Rapids
• 6.7 /10Dollar Car Rentals at Grand Rapids
• 7.0 /10Hertz Car Rentals at Grand Rapids

• Has the Budget rental car policy in Grand Rapids changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Grand Rapids?

  On average a rental car from Budget in Grand Rapids costs C$ 89 per day.

• What is the most popular rental car from Budget in Grand Rapids?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Budget in Grand Rapids.

• How many car rental locations does Budget have in Grand Rapids?

  Budget has 3 rental locations in Grand Rapids. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes