Book Budget car rentals in Grand Rapids

Reviews for Budget in Grand Rapids

Recent reviews

Traveler rating

Wonderful

21

Very good

5

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

17

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friendly staff

10.0

Checking in was easy and quick. The car was in good condition and clean.Reviewed 12 Sep. 2023

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2.0

I was over charged and quoted incorrectly and no one has contacted me or tried to help with the extra charges. I will never extend a rental and will go with another agency. The customer service has no manager or supervisors available to speak to. I was spoken to in a manner that seemed like I was lying. This is very upsetting and hope you make sure you get a printed confirmation of your rental agreement if you do extend your rental.Reviewed 18 Aug. 2023

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10.0

The check in time took a little longer than I was expecting, but got an upgraded vehicle at no additional charge so that was GREAT!Reviewed 8 Aug. 2023

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2.0

Car smelled like cigarette ash and had numerous stains. Would have asked for a different car but I had to leave immediately. Will not rent Budget/Avis againReviewed 4 Aug. 2023

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10.0

Check in was a little slow but not bad...worth the waitReviewed 1 Aug. 2023

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8.0

GoodReviewed 21 Jul. 2023

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10.0

Easy pick up, easy drop off.Reviewed 12 Jul. 2023

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10.0

Back interior window was dirty, but nothing else was wrong. Very smooth experience.Reviewed 1 Jul. 2023

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2.0

Our experience with budget could have been better in the following areas; the van we rented was dirty when we received it. The van needed new shocks/struts and was a very bumpy and unpleasant ride. The van needed an alignment and was pulling to the right the entire time we were driving which made for a very unpleasant and difficult driving situation. We were not very happy with the quality of the vehicle and sincerely hope no one else has to have the experience we did. Hopefully this helps in making things easier and smoother for people renting forward. Thanks so much.Reviewed 5 Jun. 2023

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2.0

400 deposit. Rip off.Reviewed 23 Dec. 2022

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6.0

Travelers waiting on cars to be cleaned. Front staff was frustrated. Overall, ok experience.Reviewed 17 Oct. 2022

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2.0

He told me my credit check prevented me from getting my car...paid for the coverage but he couldn't get me a car..that I got from him yesterday.. Incredibly rude and beyond unhelpful.Reviewed 12 Oct. 2022

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• 7.5 /10Enterprise Rent-A-Car Car Rentals at Grand Rapids
• 5.8 /10Avis Car Rentals at Grand Rapids
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• 5.7 /10Hertz Car Rentals at Grand Rapids
• 8.6 /10Alamo Car Rentals at Grand Rapids

• Has the Budget rental car policy in Grand Rapids changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Grand Rapids?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Grand Rapids.

• How many car rental locations does Budget have in Grand Rapids?

  Budget has 3 rental locations in Grand Rapids. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes