Find reviews that mention:
4.0
The cost of the refueling charge is out of line with current fuel pricing. And at Bradley/Hartford the distance from the terminal to the actual car rental front desk is too far without a shuttle when you have luggage. The directional signage is poor; for first time travelers at this location.Reviewed 9 May 2023
review from![kayak]()
2.0
Car was damaged and filthy.Reviewed 11 Oct. 2022
review from![kayak]()
2.0
When I arrived to pick up my rental there were 5 people in front of me all waiting for their rentals. I was told there were no rentals at that time and I would have to wait until the clerk’s supervisor called and told her what to do. She had no idea when I would get my rental. I left there with a Ford Explorer which is a far cry from a Kia compact at about 3:30 pm. I waited 21/2 hrs for that. The clerk was efficient, but the wait and the fact that there was no car waiting was inexcusable as I had a reservation. Why did I reserve a rental at all ?Reviewed 11 Oct. 2022
review from![kayak]()
6.0
I called the 800 number to ask if I can drop the keys at the leibert rd Hartford CT they said service it’s not available at this location. I found out that is available when I returned the car on Monday morning.Reviewed 20 Sep. 2022
review from![kayak]()
2.0
smells like cigarettes smoke for 1 week. my wife didn't riding in the carReviewed 30 Aug. 2022
review from![kayak]()
10.0
Quick and efficientReviewed 28 Nov. 2021
review from![kayak]()
10.0
Saved big by going off airport property...Reviewed 17 Oct. 2021
review from![kayak]()
2.0
Pros:I didn't get the carCons:SOMEBODY TELLINGME THE RENTAL DIDNT GO THROUGH BEFORE I SHOWED UP THERE IN AN UBER AND GOT STRANDEDReviewed 14 Sep. 2020
review from![kayak]()
4.8
Pros:Decent car and decent drop off experience.Cons:Upon pickup in Hartford, the employee was very unwilling to review scratches and damage prior to the trip and there was a lot. Employees were using vulgar raciest language with each other directly in the presence of several customers. Generally, terrible pickup location in an unsafe neighborhood.Reviewed 29 Sep. 2019
review from![kayak]()
2.0
Pros:Did not pick up car I specifcally explained a Bradley air port area pick up and when I got to Bradley to pick up the car I was told the pick up was in Hartford the rental at the airport cost me $450 dollars more. Very unhappyReviewed 10 Jul. 2019
review from![kayak]()
9.2
Pros:Good car, clean, well maintained. Friendly, efficient staff.Cons:Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.Reviewed 7 Aug. 2018
review from![kayak]()
5.6
Not the bestPros:upgrade for 7/dayCons:The cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.Reviewed 11 Oct. 2017
review from![kayak]()