2.0
the Polish team does not explain clearly "additional charges" that at the end amount to a double of the rental estimate, plus, the ever present VAT in EU ??? On services VAT should not be added, only on purchases. I had not purchased a Euro150k Volvo, only rented it! So - with that - after our review on all media, how is Budget going to look like? I wonderReviewed 20 Nov. 2022
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2.0
Pros:Terrible Rude Staff. Overcharged. Way Overcharged. Budget should be ashamed of this location.Reviewed 19 Jan. 2019
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2.0
Pros:Was charged for damage that existed on the car. I had pictures to prove it. When I went to point out the car had damage, no one was at the counter, or anywhere to be found.Reviewed 19 Jan. 2019
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10.0
Pros:Everything was so easy and comfortable and I am really satisfied . ThanksReviewed 3 Aug. 2018
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2.0
Wrong carCons:I ordered a Mercedes Benz through kayak for a specific price and called ahead in advance to make sure that I would receive the car. The worker told me I would as long as I had a reservation, but upon arrival, I was told to contact budget because there must've been a problem with the reservation, and they told me to contact kayak. All of this was a big hassle, and I just got a different car instead. I'm unsatisfied and won't be using kayak anymore.Reviewed 18 Sep. 2017
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10.0
Pros:The staff was friendly and service good. I received a free upgrade on my rental! I loved the car.Reviewed 11 Sep. 2017
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10.0
Very goodPros:Excelent service. Very nice car.Reviewed 7 Aug. 2017
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8.4
Pros:easy drop offReviewed 26 Apr. 2017
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9.2
Pros:Very nice staff at Krakow airport - young employee sorry dont have his nameReviewed 10 Nov. 2016
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