8.0
All in the rental was fine, it did have a faint smell of cigarett smoke, in total a good experince.Reviewed 24 Sep. 2022
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2.0
Car was filthy inside & out when I picked it up. Picked up at Lakewood, WA location. Guy said they were almost finished vacuuming car. Car was never vacuumed; found toe nail clippings on drivers side, food crumbs all in the back and some kind of liquid stains/splatters all inside of doors. Never ever experienced this with any car rental ever. Drop off was smooth and went super fast!Reviewed 19 Aug. 2022
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6.0
The service light kept coming on then oil change needed light was on too. It could have been better..Reviewed 3 Aug. 2022
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10.0
It all went well.Reviewed 11 Jan. 2022
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10.0
Joyce, the agent at Budget’s downtown Tacoma office, went above and beyond to rescue my discounted rental when I was delayed a day. Yay Joyce, you’re the best!Reviewed 5 Sep. 2021
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10.0
Pros:the staff was very helpful and nice. The car was very clean and nicer than I expectedReviewed 7 Feb. 2021
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4.4
Cons:I was told over website that budget,will accept Debit Card, but at location that is not true.Reviewed 7 Oct. 2019
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2.0
Watch Out for Online RentalsPros:Fairly good websiteCons:The website rental confirmation did not correspond to actual car availability. The rental confirmation did not actually exist. Had I not called the local rental office, I would not have found out there there were no cars to rent - and I would have been totally out of luck and stranded.Reviewed 14 Nov. 2017
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2.8
Don’t go here!Pros:NothingCons:Waited almost an hour to pick up my car. The employee was very slow and not customer service friendly. Did not give the car I ordered. Changed the insurance I had already bought for $18 on kayak. And made me get whatever he was selling. Double the price. He acted like he gets paid on commission. Reserved the car for about $50 on Kayak and he tried to charge me over $200. Still paid more than what my reservation said. will never use them again. Drop was at 8am and no one was there. Had to wait for the same employee to open the store. Late.Reviewed 12 Nov. 2017
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10.0
Pros:Very easy and fast check-inReviewed 15 Oct. 2017
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2.0
Will never rent from budget againPros:NothingCons:Extremely poor customer service.Reviewed 29 Sep. 2017
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9.6
Budget: Good ValuePros:Inexpensive, Easy to deal with..Comfortable Auto.Cons:Car had a bit of a smoke smell.Reviewed 12 Dec. 2016
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