Reviews for Budget in Managua
- All reviews 100%
Based on 41 reviews
3 Jul 2017
worse service ever
Cons: no customer service over price the cars is old they charge you another insurance beside the one you pay in the state they show something and give you something else never again.
16 Jun 2017
Pros: Bad services
10 May 2017
Pros: Fast service and cheap
Cons: The transition was sound
24 Apr 2017
Pros: Clean, quick dropoff.
Cons: Unacceptable hidden charges for "mandatory" insurance. we had already prepaid full insurance with Allianz but Budget would not recognize it. Allianz full inclusive insurance for 9 days was 80$ which we had already prepaid. Budget would not accept that and we had to pay 150$ extra for the basic Budget insurance.
17 Apr 2017
70k on odometer !
Pros: Fast checkin/checkout, no surprises in price
Cons: I didn't expect suzuki Jimny to be listed as a "standard SUV" Worked out fine, obviously not the smoothest ride around, lots of creeks and squeals
3 Apr 2017
Pros: Quick and convenient. Even drove us back to out hotel.
Cons: We were forced to pay $12.99 a day for the minimal insurance.
24 Mar 2017
Pros: The pickup and drop off was done by friendly and helpful staff . I would definitely use Budget at Managua again .
Cons: Was not happy to find out there is a mandatory $12.00 US a day Insurance fee added to the rental .
24 Feb 2017
Do not rent from this company
Cons: After purchasing insurance through Kayak, Budget would not honor such insurance and had to purchase insurance directly from Budget if I was going to use the vehicle. I'm now out an additional $80 because of this. Also, I filled up the car with gas a block away from the drop off location (Holiday Inn in Managua). Upon the car inspection, I was told that the car was not filled completely n was missing 4 liter of gas n that I needed to pay an additional $30. Very untrustworthy company. Do not rent from them.
23 Feb 2017
Be highly cautious of renting a car in this corrup
Cons: The police pulled us over and promptly pissed off with the documents of the car. Some gentleman named "Pedro" magically appeared the day of the car return saying he had the documents, and Budget did minimal to get the documents from him. They should have filed a police report, but again, they did minimal. The police and budget seem highly corrupt to me. Advice - do not speed and do not rent from Budget. Nicaragua is full of extortionists. So be careful.
7 Feb 2017
Pros: El carro bien
Cons: Me cobrando el seguro 2 veces en la paginade Internet una vez y en el aeropuertos otra vez es un robo
2 Feb 2017
Cons: The car was much too small for four people. We were charged an additional hidden fee of $12.99 per day USD on top of the rental fee which we did not find out about until we arrived. This fee was for mandatory insurance which did not cover anything anyways. This was also despite having insurance through my AMEX. which did cover everything. Tires were also not inflated fully when purchased. Other rental agencies brought the car to the airport, budget made us take a shuttle.
1 Feb 2017
good costumer services
Pros: costumer services
Cons: change fleet of new car 2017
31 Jan 2017
dude, where're the brakes amd automatic transmissi
Cons: we were supposed to get an automatic, but got standard instead. And had to wait to get that. Also, the brakes were in poor condition.
7 Jan 2017
Nicaragua service is horrible
Pros: Because we were a hour late they wanted to cancel our reservation and charge us five times more per day. Never was told that and that is different than all other Budgets. They cancelled my friends reservation and the two of them had to ride with my family. All 6 in one car, thanks Budget.
7 Jan 2017
Car Insurance !!!
Pros: I paid car insurance online ,but the personal staff force me to get an minimum law insurance,so Why pay twice Car insurance?
4 Jan 2017
It was okay, but...
Pros: I was not very impressed with what I got for the money I paid. And they have some mandatory fee that they only tell you once you get to the counter. Quick return, check in was not, at all!
Cons: Car wasn't clean. They have hidden fees and the guy at the counter is very cold and not very helpful. No one explains anything to you. Poor customer service. The final cost ended up being almost 2x higher.
3 Jan 2017
Pros: Car was new
Cons: I had to pay over $16 a day for a "mandatory" insurance that I didn't know about until I was at their counter. BAD BUSINESS PRACTICE. The rental cost me TRIPLE what I was expecting.
12 Dec 2016
Cons: Forced to buy additional insurance even though I bought insurance through Kayak. Said they would refund my deposit upon drop-off, but then upon dropping off they said I'd have to talk to the location where I picked it up.
12 Dec 2016
Mandatory insurance not mentioned by Kayak! buyer
Pros: Local rental folks were professional and great to work with. Shuttle service available. Car was in good condition.
Cons: There is a $12.99 per day mandatory liability insurance never mentioned by Kayak. Reservation presented it us with a $99 insurance which wasn't equivalent and not accepted. We were forced to pay an additional 70% on top of what was quoted by Kayak.
29 Nov 2016
Pros: Loved the vehicle!
Cons: No concerns
29 Nov 2016
Pros: Customer Service and car were great
24 Oct 2016
Cons: scammers! the guys who check the cars for flaws will miss some on purpose so they can charge you afterwards or expect money to keep quiet.
23 Oct 2016
Day rental of small car
Pros: Car was brand new and clean. Service was fast and efficient. No tricks or trying to upsell me.
Cons: The Suzuki car was a very small and simple car with no frills. I could not even charge my phone.
9 Oct 2016
Pros: We really liked the flexibility when asking for an upgrade.
Cons: We didn't like the lack of proactivity from the person in charge at Budget
6 Oct 2016
Super easy pick up at airport
Pros: They gave us a great 4x4 Jimmy that was perfect for zipping around on the dirt roads and finding waves.
Cons: They tried to charge us because the carpet under the floor mat was damp, which was a little strange considering had been dumping rain all day. But they were reasonable and in the end didn't charge us extra. The car was clean and great with really easy pick up and drop off.
3 Oct 2016
Pick other Rent a Car
Cons: They star charging for everything, online they give you a price, but after you end paying more, they said that's how business work to call the attention of customers
20 Jul 2016
Pros: It was easy and the staff was very nice.
Cons: They should tell you about the required insurance online so it's not an issue there.