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All the pessengers should be wait in a line útil the creo and piloto are arrived.
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.
No comfort at all. You should add at least 1 meal or a bottle of water. I wanted to buy one sandwich and everything was gone.
It is better at the jfk than my home country. It was very easy and everything was on time.
There is no food. There is no in-inflight entertainment. The seats are cardboard. The airline is a living hellscape.
Flight attendants to show up on time, offer drinks and food.
Avianca: you pay for a high-end flight and you fly like a low (very low) cost!
Wasn’t able to take the trip and no one could help me with a refund or rescheduling
Terrible Business cabin from GRU to BOG. I also flew from BOG to CUN on Premium seat, another disappointment. Not even water is offered for free! Avianca should be ashamed about this poor service.
The flight was overbooked and the solution gave was unrespctful. I arrived 4 hour in advance in the airport and only after 2hous was possible suggest a different ticket with another company LATAM, I have accepted, but when I was checking in at LATAM the tickets was issued without luggage, what it is absurd since I have bought my tickets including it since the beginning. Due to the timing for the next flight was not possible return to Avianca to claim due to the distance between Both companies Avianca and Latam since were located in different terminals. I have insiste to the crew of Latam to call Avianca to solve it, but they could help they were alleging that only paying a thousand pesos Mexicans ($1,000 MXN) to dispatch my luggage would be accepted and I have no money at all. So I had to beg for others passagens, it was an humiliating to exchange luggage with who was platinum in order to return back the luggage in the connection airport in Brazil (GRU). I have no clue that a judicial process would be taken from my side due the lots of stress in sequence by the non professional treatment with a passenger that was just following everything said by Avianca.. Long hours of waiting until next flight and only arrive at final destine in 6hs later..
Avianca was organized in boarding and disembarking and all announcements were made in both Spanish and English 👍🏼
The only thing I like about Avianca is that it is the airline of last choice and they never disappoint my expectations
The seat is too hard and my back and bottom are having servers pain
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
Great crew, friendly. Found the trip long just sitting with no onboard entertainment
All went fine. Boarding was efficient, staff was really friendly, and we were kept up to date on any changes to our itinerary. My only note for improvement is that on this particular plane, the recline in economy class was negligible. I know it's a coach seat, but I had another UA flight (SFO to BWI) and the seat was more comfortable with better recline.
Really good experience with a redeye flight from SFO to BWI. Boarding was efficient, plane was comfortable and newer than others, lots of audio and video choices, and staff was great. I appreciate United's service.
Was a good flight. On time. Was full and all went well
My flight from Toronto was delayed but the connecting United flight waited for me 👍
The original seat on the flight Toronto Newark had the floor flooded with coffee spilled, so they changed our seat to premium economy. For the flight from Newark to San Salvador we were i the last row, no reclinable seats and beside the toilet. I asked for headsets to the waitress and she gave it to.me test of all the passengers, while she was staying right behind me..
Couldn’t get the tv screen to work, didn’t try food, so no comment
Flight was delayed but reasonable notice and communication was always there for the passengers.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
less delays; there was an hour+ delay on both flights. self serve check in kiosks weren't available for British Airways flights
The flight was delayed multiple times. I had to buy a new tickets (4 tickets) for my family for a total of $5200 cnd And missed thanks giving with our family. Very very poor and disappointing service.
Late arrival flight arrived in BWI and I missed connecting flight in CLT to mobile. I had to wait 6.5 hours for next flight.
19 hr delay requiring a change to red eye. No lounge access without paying. Loss of seat upgrade fee.
Room on aircraft was nice main cabin. Interaction with cabin crew could of been nicer....only seen them once
Incompetent crew at the boarding counter. Never flying AA again.
Two meals were served in the First class during 9hr long flight! Great for domestic!!! Mai Tai drink was excellent!
AA is getting worse each month. The rank and file staff and cabin crews are down-right nasty and rude. They need to stop worrying about curing all of society's ills and get back to flying planes and doing it with a smile.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
Suite door was jammed but seat itself was very comfortable.
Economy seating has been dumbed diwn so far that it is uncomfortable for an average adult. Too small, too cramped, no room to move, and hard as a rock.
Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street
Horrible experience! We sat in the plane at the gAte and had a delay of about 4 hours! Captain said it was due to the tug not being able to disengage from the aircraft . When we finally took off it was evident that we had missed out connection and tbough BA rebooked us on a later flight it caused us to miss an orientation meeting and dinner in Geneva. Once in the second flt from gatwick to Geneva we again were delayed( again sitting in the plane )for an hour after boarding waiting for apparently an air traffic problem to resolve. Another annoyance was paying seat fees twice to upgrade our seats towards the front of the plane to ensure overhead cabin space and were told at the gate they are boarding from the rear! This should be stated when making reservations!! On the first flight from Jfk there was a sick person on board snd they asked for assistance. For the rest I of the flight a person kAyed on the glue if the planes covered in blankets . Very unsettling to say the least!I have several flights booked with BA and I’m seriously rethinking this. Kathleen Ditta
When you pay for seat selection but there website doesn't allow you to check in, they shouldn't force you to a middle seat where both random people around you invade your seat
Excellent plane (B787), comfortable seats in Premium Economy. Seat back TV screen didn't work properly so that was a bit of a bummer. Food was good, service was efficient. Overall good experience.
Poor service. Flight attendants did not know how to serve with a smile. Boarding for the LHR to Mumbai flight was very inefficient and passengers were being bussed to a far away location to board the flight by climbing up a rollaway staircase and there was no one to help the passengers climb the 25 steps with their carry-on bags in their hands.
The seat pod in business class was dirty and had some white liquid in the food tray. The steward was perfunctory and the hot food was dry. There were lots of children crying as well and the parents could have used a little more help from the crew.
Whoever did the study on the layover times in Heathrow did not take into acorns the amount of time it would take to get through security at peak times. We almost missed our flight both ways through Heathrow. Also the signage is good but not very clear.