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— Nicaragua
3 Nov — 10 Nov1
Return
1 adult
Economy
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Thu 3/11
Thu 10/11
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Latest Nicaragua Flight Deals
Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from C$ 600
2+ stops from C$ 666
2+ stops from C$ 661
Good to know
Low season | October |
|---|---|
High season | February |
Cheapest flight | C$ 351 |
Good deal round-trip | C$ 902 |
Good deal one-way | C$ 354 |
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (3% more expensive on average)
Flight from Montreal Pierre Elliott Trudeau Intl to Managua Augusto C Sandino
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Top tips for finding cheap flights to Nicaragua
- Looking for cheap airfare to Nicaragua? 25% of our users found tickets to Nicaragua for the following prices or less: From Toronto C$ 450 one-way - C$ 902 round-trip, from Vancouver Intl C$ 510 one-way - C$ 1,069 round-trip, from Montreal C$ 354 one-way - C$ 1,130 round-trip
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be January, February and December. The cheapest month to fly from Canada is February.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Nicaragua flight deals.
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Top 5 airlines flying to Nicaragua
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13792 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Overcharged on luggage
Not losing my bags
Pros: "The crew is very polite and organized. They are really making an effort to be on time"
Pros: "Comfortable flight good crew"
Cons: "The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+"
Pros: "Good"
Cons: "More time for transfer"
Pros: "Took 3 planes so had 3 different experiences. Leg 1 and 3 were average. Basic no frill flights and average meal. Leg 2 was superior. More modern plane, choice of entertainment. Crew on all flights were great."
Cons: "The food."
Cons: "Keep the business and star alliance gold boarding lanes open and exclusive for the respective customers for use at any time whenever they show up at the gate. Otherwise it is a chaos to board along with economy. Also, everything was broken in my business seat"
Pros: "Crew was awesome.... fg"
Cons: "No earphones were given for the onboard entertainment....."
Cons: "At the arrival the baggage claim was a mess. Total disorder."
Pros: "No"
Cons: "The time"
Cons: "Avianca as an airline is a joke. Constant delays and cancellations and incompetent employees. Will never fly it again"
Cons: "Lots of passenger we were cold we needed a blanket and there were no more ."
Cons: "On FRKN time!!! At risk of missing connections all da time!!! Flying in and out of El Dorado in Bogota and Jose Maria Cordova in Medellin will inevitably drive you to anxiety and extra costs. UNACCEPTABLE!"
Cons: "I could not choose a better airline, everything was excellent"
Pros: "Seat quite comfortable"
Pros: "The crew,workers seemed to try to get people accommodated The straight flight to my destination"
Cons: "My seat was broken, which wasn’t my seat but moved there because I was accommodating to other people with companions that decided to seat where ever they liked but their own seats. The flight attendant asked me to move so I did. I didn’t like that we boarded late with no explanation as to why When they started boarding us , it was chaotic"
Pros: "Nothing"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"
Cons: "The checking process at the counter in Lima was horrible,they moved me to another flight saying that mine was delayed. Once they moved me to Alan they couldn’t check me in and send me back to Avianca, during that process they lost my suitcases. I arrived to Orlando with no clue where my suitcases where and I was traveling g with to young kids. Although I recovered my suitcases I haven’t heard a follow up."
Pros: "The crew"
Cons: "The delay at departure"
Cons: "I did not like how during reservation, you cannot put a space between the two words in the first name or last name. For example, I was forced to put "MariaAlejandra" as the first name instead of "Maria Alejandra". I had to call the airlines and go through a hassle to ensure there will be no problems boarding the plan because of this minor name difference."
Pros: "Nothing. Airlines changed the flight time for connecting flight with out informing us. Whole reason, I booked a earlier flight so I can get to spend time in Lima but Avianca airlines changed the connecting flight from Bogata from 125pm flight to 330pm flight. I paid additional $250/ticket to get these tickets so I can get to Lima earlier than 7pmso that my wife and I can enjoy our honeymoon. I am very disappointed that airlines decided to switch flights without our approval. We did reach to Bogota at 1155am and we even tried to catch the 125pm flight from Bogota to Lima. but the staff was not helpful at all. All they kept on saying, “sorry nothing can be done, go file a complain”. Are you kidding me by saying that to your client, “go file a complaint”, instead of assisting. I guess Avianca airlines crew needs to learn about hospitality and customer service. NO AIRLINE MAKES Involuntary CHANGES with out notifying customers. Even on United Airlines, they don’t change flights with out informing customers."
Cons: "Nothing at all."
Pros: "The flight departed on schedule, was really good, the cabin crew was really nice"
Cons: "Worst flight ever!"
Pros: "Excellent"
Pros: "Nothing"
Cons: "Food was bad, late departure one hr delay"
Cons: "See above + air hostesses speak poor English. When asked to persuade certain travellers to put their seats in the upright position during mealtimes they refused and claimed that it is bussines of mine to arrange for that. In the course of previous flight they have hower required that. Very confusing. The behaviour and performance of the crew was hardly proffesional. They paid little attention e.g. To people who did respect instructions concerning fastening the seat belts orcto remain seated during landing, etc."
Cons: "Seat was ahead of the emergency row so it didn’t recline. Was super uncomfortable and it would have been nice to get a heads up that the seats wouldn’t go down."
Pros: "Smiling faces,friendly and helpful crew . The flight was a little late, and so we're the shuttle buses. Then almost made up the time on the flight, must have caught a tail wind."
Cons: "Late start, makes you a little nervous that you are going to be late."
Pros: "Nothing"
Cons: "The airline was on strike and I haven't gotten my money back."
Cons: "Everything was perfect."
Cons: "Everything was fine"
Pros: "Refreshments were very good."
Pros: "Good flight. Good food. Went well"
Cons: "My surfboard got damaged"
Cons: "Siempre se disculpan por las personas que no alcanzaron a recibir la bebida, si comenzaran mas temprano alcanzan,"
Pros: "Appreciate kind staff and mellow flight."
Cons: "The personnel in the airport were at times confused about the Bogota-Cali departure time. It has become a habit to change departure time and gates."
Pros: "The attention"
Cons: "It is too long and it was late"
Pros: "Boarding was done fast."
Cons: "1. Flight delayed. 2. No on board service and no turbulence. 3. The cabin temperature was hot as hell."
Pros: "Crew was very kind. The airplane very confortable and the food very good."
Cons: "I think is good time to consider to stablish an special area for passengers traveling with kids. It's not discrimination but we all have rights and it´s unaceptable that I had to flight 10 hours with a kid crying behind my ear. Other suggestion is that you should enable the possibility to upgrade to upper class when the flight is empty once you´re in the airplane."
Cons: "A delayed flight from Santa Marta to Bogota due to bad weather in Bogota. Surprisingly, the connecting flight to New York left on time of course. Also it was drizzling on arrival to Bogota. I still suspicious that they blamed for rain to cover up their mechanical/ management issues or they intentionally delayed our flight so we can miss the flight to New York which they over booked and cut their loss. Anyway, I needed to arrange a hotel myself and Aviance claimed it was solely due to bad weather. I got what I paid for. Their rate was lower for the risk of their disorganized service and possible dishonesty. Or it can be really bad weather earlier. But one of UK passenger told me her daughter couple was in Santa Marta a few weeks ago and they went through the exact same issue. They might be unlucky family members go through the same rare situations. Now I got why Avianca gets bad reviews."
Pros: "I like the fact that the flight left on time"
Pros: "Great service"
Cons: "In Barranquilla I was questioned as to why I was requesting a wheelchair and were asking for the condition tht required the wheelchir, as if they had the medical knowledge to be able to make that decision... it was notably embarrassing to discuss my medical condition at the check in counter in front of dozens of people as well as being challenged by the check in crew as to if i needed a chair or not....finally a supervisor appeared and authorized the chair..."
Pros: "Good food"
Cons: "Crew was not helpful, too slow for this type of service :("
Pros: "Excellent and ontime"
Cons: "I did not get to catch this flight. Despite being at the gates 20 minutes before departure, avianca crew did not let me in because they had reticketed my flight for 2 days later. 15 people were left out of a flight that was departing at 1:55 (and departed a bit later) when w.e were on our way to gate at 1:35. Terrible experience. Terrible service with inconsistent information and lack of willingness to help."
Pros: "Perdida de equipaje"
Cons: "Perdida de equipaje"
Cons: "Friendly service with a smile. Great attitude from flight attendants, will do it again"
Pros: "The flights were on time, with great service. This was a connecting flight with only a 45 minute layover and I didn't worry about my luggage being lost (in then end it was transfered to the connection on time)"
Cons: "Nothing!"
Pros: "Punctuality"
Cons: "No entertainment system"
No cool air while we boarded and waited to depart. Very hot on board
Pros: "Intertainment"
Cons: "Buying a ticket with connecting flight and having 2 diferent airlines combined can get wrong information to customers. I thought I had bought my ticket thru delta and turns out is was with aeromexico, delta has no weight limit on carry on luggage and aeromexico does, i received an email from delta airlines for me to check in so i look at their luggage policy on carry on and when i arrived at the airport i had to go to aeromexico counter to check in one luggage and turns out i also had to pay for my carry on luggage becouse it exceded aeromexico carry on weight policy which i didn’t fully agree but ended up paying anyways"
Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."
Pros: "Comfortable plane"
Cons: "At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message."
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Pros: "Cheap flights"
Cons: "Needs better customer service (includes on the phone and in person) Provided no help at the Aeromexico counter, ended up missing my flight. Due to unable to print my boarding pass cause the flight was delayed. Definitely will not fly with this airline. Will NOT recommend to friends!!"
Pros: "The flight was fast and with no delays"
Cons: "They charged me extra 14 USD for checking in, I had never being charged extra for that."
Pros: "The crew was super nice. The flight wasn’t so full so I ended up getting an upgrade."
Cons: "On this flight everything was simply perfect."
Pros: "On time"
Cons: "Something to drink"
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "The flight from Vancouver to Mexico by Aeromexico was cancelled. I was assigned a different flight at 6am the next morning and we could not board in the last minute when we were at the door (it looks like the flight was overbooked)... Finally we are in Lima but our luggage is lost."
Cons: "Please let me know what can we do.. Is there any kind of compensation we are entitled to after going through all this..."
Cons: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."
Cons: "Very happy, excellent!!"
Pros: "My seat assignment was changed, and I was in an empty row."
Cons: "I had a very difficult time hearing the p.a. announcements...and I'm not hard of hearing. Also, with the exception of one or two of the flight attendants, smiles were at a minimum. It didn't effect my safety, but it sent a message of indifference."
Pros: "I liked the little sandwich and coffee. It’s nice to get food on such a short flight."
Cons: "Hardly any leg room. If the person in front of you reclines their seat, it feels like they are sitting in your lap. No entertainment."
Pros: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."
Pros: "I enjoyed it"
Cons: "Good overall service"
Cons: "My seat was broken"
Cons: "Airline too busy ?we lost are flight"
Pros: "On time. Good entertainment"
Cons: "Food too salty"
Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."
Pros: "Nothing"
Cons: "Did not let me check in so I missed my flight. Last time I will ever pay for an Alaska airline flight."
Pros: "I like the staff, the seats, the entertainment"
Pros: "We think the upgrade to AM Plus was worth it."
Cons: "Crew not attentive. Announcements in English were almost impossible to hear - need to be louder. Video screens were very limited: no games to play, no instructions on how to use it, and map of route was inflexible."
Pros: "Good flights. Good prices."
Cons: "The signage for flight gates should be more timely. Some flight gates were not posted until minutes before scheduled departure times."
Pros: "Overall great experience."
Pros: "Everything was nice"
Cons: "The person in Aeromexico balcony didn't have training to attend clientes in the best way. She didn't know how to add miles to my number of fidelity and she told me that she can't change my seat to the aisle, because the sistem was not working and her english was very poor too... Very poor service."
Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."
Pros: "We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees"
Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"
Pros: "Good services"
Cons: "Long time in tarmac"
Pros: "man being able to watch movies makes all the difference!"
Cons: "SEats too small...but that's pretty much any airline."
Pros: "Best entertainment"
Cons: "There is no veg food option. The staff at airport (mexico city) were very rude and not helpful at all. They tried to take money from us for a stupid reason about my dog. They deliberately took so long that I missed my flight. They gave me ticket in the next day flight and that too in 1st class that costed me almost the whole fair of the trip. I had too much hassle to deal with by booking hotel, taxi etc."
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "Flight attendant Antonio was great! Friendly, funny and kind."
Pros: "The lights went out so you could sleep"
Cons: "The check In process took an hour for no reason. I can only assume the staff were new because everyone who went on strike recently got fired or quit. That or they were on permanent siesta because the line ups weren’t even long. They were just slow, lazy and lacked knowledge."
Cons: "They lost my baggage and then I lost my flight, I want a refund I am still on Mexico City"
Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"
Pros: "liked the seat and the space. a blanket provided without asking"
Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."
Pros: "Attentive and Friendly Staff."
Cons: "No in flight entertainment."
Pros: "Nothing"
Cons: "That the flight they gave me was till next week"
Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Pros: "Would not recommend."
Cons: "Poor service."
Pros: "Price! And aervife"
Cons: "La aerolinea nondeja documentar ni una maleta en viaje internacionaybesones fuera de lanley ybdijeron q estan amparadoos a esa ley"
Pros: "Good service On-time Friendly Great movies"
Cons: "They made me check my carry-on due to lack of space"
Pros: "Crew was very helpful"
Cons: "Respect the original schedule"
Cons: "luggage delivery took more than 40 mins."
Pros: "Nothing"
Pros: "Nothing. It was terrible."
Cons: "Arrive on time (rather than 12 hours late; I’m still flying). Staff was disgustingly rude. When they missed my connection I waited in line for 2 hours to be rebooked on a much less nice airline. Will never book with you (or Aeromexico) ever again."
Pros: "Crew was nice and flight was on time"
Cons: "More food haha"
Cons: "There was very poor communication about a delay that kept increasing. The gate personnel did a poor job keeping us informed and the app showed us as on time despite the delay. So the app did not help either"
Cons: "The staf should be more polite"
Pros: "The trip to Mexico City was great!!! Trip to Lima, once on plane was great, BUT issues at Mexico City. Unloaded on tarmac, got on bus, took to airport bldg, couldn’t get off yet because of police issues. Finally made it in but by the time I got through immigration and to gate flight was suppose to leave in 10 mins, it left early. They laughed at me at the gate and said I had to go buy a new ticket."
Cons: "I didn’t like being laughed at because the plane left early without me and they said I had to purchase another ticket. They said it would be $1000. I had no extra $ because I put it all into this trip. I paid an extra $100 originally to not be at airport 15 hrs because I didn’t know if they would let me stay at the airport over night. But it was a horrible experience. 5 hrs later (4a) I got a ticket(free) and boarderd at 8:30a"
Pros: "first time ever that all went well with aeromexico. there was always something."
Pros: "Friendly service"
Pros: "Overall. I loved everything but the food"
Cons: "The food.....they should give regular sandwich bread instead of the one they are giving now. Its sweet and does not taste good with ham and cheese. Also, the yogurt was plain. They should have different flavors. I know that most of the passengers did not eat it and threw it way. It's a waste of money."
Cons: "Flight was 4 hours delayed"
Pros: "Really easy boarding process."
Cons: "WiFi didn't work."
Cons: "Even though we were able to fly with carry on luggage, Aeromexico forced us to pay the 500 peso baggage fee just for the Leon- Atlanta leg of our trip, which also meant we had to sit for baggage in between flights at the Atlanta airport. So just beware if you’re hoping to carry on all baggage- Passengers are only able to take ten kilos combined between a backpack/handbag and checked baggage..."
Pros: "No middle seats!"
Cons: "The entertainment was via streaming to your own device, but on my phone it would freeze/pause repeatedly."
Pros: "Crew was excellent"
Cons: "Wifi didn't work"
Pros: "Everyone was very helpful from Aeromexico . From Austin to Mexico City"
Cons: "On the return from Mexico City to Austin was totally opposite everyone I ask for help from Aeromexico was rude and to busy on there phone. Boarding attendants where ignoring me. They never looked at me like if didn’t exist."
Pros: "I liked their kindness and attention to detail."
Pros: "Nothing"
Cons: "They don’t ofert more beer"
Pros: "Nothing."
Cons: "The price, because i buy my flight ticket and they charge me $50 dollars more for my badge, that suck, i never going to use aeromexico no more, and am going to tell to my friends."
Cons: "The flight was delayed by one hour so we missed our connection from Mexico City to Houston"
Cons: "No TV on the plane"
Pros: "Everything was good, thank you"
Pros: "Fast boarding"
Cons: "Paid $10 for seat space upgrade only to find that not only was my seat the same as those around it, it locals that knew the flight would be fairly empty, just got up and moved into my seating area once flight was under way. Staff did nothing to prevent seat hopping. Won’t pay again."
Pros: "Everything on time. Comfortable. Efficient. Great drinks cart"
Pros: "Everything was good"
Cons: "Nothing"
Pros: "The speed and the courtesy when we checked in."
Cons: "The confusion concerning luggage handling in Mexico City. We were not told until very late that through Guatemala City to JFK luggage was transferred for us and we did not have to clear Mexican customs."
Pros: "The seats had ample leg room, and seemed to be a little wider than normal economy seats. There was plenty of overhead storage space, which is not usual on most airlines."
Cons: "The flight was late and was never communicated to us."
Cons: "I missed my flight because of The Connection in MX"
Pros: "Safe flight. Always important, and not to be overlooked."
Cons: "I don’t want to spend any more time on AeroMexico... even for this review. I was disappointed with their organizational skills overall. The biggest problems don’t show up in the numerical rating above, but there were: — problems with web checkin (it didn’t work until ~15 hours before the flight), — problems at baggage check (non working printer = nonmoving line), — the flight was delayed and the gate was changed at the time of boarding (which we learned because we received an email from Kayak(!) as we were standing at the gate, NOT AeroMexico, who delayed in changing the sign & then didn’t make an audible gate-change announcement), — possibly because of the gate-change and a late-arriving flight, our bags were not put on the flight with us. — I am particularly irked because we had to pay extra in order to be able to sit with our young children, and were supposed to get priority boarding along with that, but instead ended up in the last boarding group (thank goodness we were still able to fit our one carryon suitcase)."
Cons: "My flight was canceled an hour before we board, reschedule until the next morning, I wasn’t given a hotel stay, only $ 120 PESOS voucher for food for 4 people which is not even enough for one person. Lines at the check in we’re 1:30 min long. The flight was supper cold the entire time no heat at all. Never took my heavy weather jacket the whole flight ."
Cons: "Flight changed multiple times which was pretty easy to get changed back but still an inconvience. We needed up getting a direct flight from Cancun to Atlanta and then to Boston."
Pros: "Again, having to pay $25 more because they made us check in a bag (see my review going over there, just submitted)."
Pros: "Half empty plane on my way yo one of my destinations"
Cons: "No movies or shows."
Cons: "That i was not allowed to connect and am now waiting standby for the next. If i am a day late my trip will suffer and not be the same."
Cons: "One of the flight attendants was great and the other one was awful, had an attitude with every question anybody would ask him."
Pros: "Comfortable seats, pleasant attendants."
Cons: "No announcement that boarding was starting and we were sitting right there!"
Pros: "The beer was nice and cold"
Cons: "The food provided was not very good. Peanuts were not the best. I recall in previous Aeromexico flights, sanwiches were provided."
Cons: "They didn't want to check my documents, I was there with four hours ahead and a guy refused to checked them and I didn't have a paper required to fly so I missed my flight"
Cons: "Horrible. Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed."
Cons: "I got hung up in customs and arrived at 7:05 for a flight that was supposed to depart at 7:15 and the flight had already left. I was offered a ticket for a plane that left at 3:40 PM but would miss my appointment if i waited so i had to take a bus instead. I was told if i wanted further help i would need to speck to a supervisor. Why do i have to beg for help in this type of situation?"
Pros: "On our international flight, we really enjoyed the food: croissant with Brie cheese, babybel cheese, applesauce, and M&Ms. The crew was polite and friendly."
Cons: "If you need to check bags, there is no point in doing the online check-in. We paid for our checked bags and printed boarding passes at home, but when we got to the airport there was only one line, so we still had to wait to check our bags. In addition the check-in agent had no record of me paying for my checked bags at home, so I had to pay again at the counter and now I have to check with my bank to see how many times I was charged."
Pros: "Excellent, comfortable and a very good experience"
Cons: "The flight was really late . And the bag where thrown out of the plane like a ball"
Cons: "- Schedule of flight ( New York to Monterrey at 1:40 pm) - Food is below average - I ask people on counter to put my TSA PRE Number and they didn't"
Pros: "The crew was very nice and couteous."
Cons: "The seats were not comfortable. The cushing were all worn out."
Pros: "Flight made it an hour late ... seems a common issue by other locals, but made to our connection flight on time."
Pros: "Everything was fine"
Pros: "The crew was helpful and the plane was clean. The flight was smooth and uneventful."
Cons: "We had the earliest flight (6:40 am) and the airport crew didn't open the airport until 5 am. It took a while to get the airport ready for passengers. We had already waited for an hour. I thought it was unusual to ask us to zip tie the locks on all our bags and add a special tag for each carry-on bag. At Mexico City, it took 23 minutes before a Tram arrived to take us to the terminal. I found it interesting that Delta had jet-ways for their planes."
i will never use Kayak or American Airline ever again!!!
Super delayed causing us to miss our connecting flights.
I would never book with Kayak or Chatdeal again. I bought tickets for British Airways and I’m flying Finnair from Venice to San Francisco on our return leg.
Flight was canceled
Due to previous flight not getting to Dallas until two hours after it should have, I missed my connecting flight. Then I was on standby for last flight out for the night. Originally I was 6th on standby list, but by time it came to board I was 14th on list somehow. When boarding I was last to be able to board and was walking towards the plane when someone with ticket showed up very late causing me to get booted from flight. I ended up having to stay the night in Dallas and hope to get on the next days flights as a standby passenger. Worst travel situation in quite a long time.
There is no food or alcohol allowed to be served on the flight.
Poor service
Pros: "That the flight was a very reasonable price"
Cons: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"
Cons: "American airlines oversold and that caused us to start late. The seats are too small for 2 adults to sit next to each other. 1/2 the people wore masks. when we arrived we sat on the taxiway for an hour"
Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Pros: "Seats were comfortable. Did not cramp anywhere entire flight. Great air vent control."
Cons: "Boarding was weird. Many Passengers in the last rows put their bags up by row 20 so that made boarding and disembarking slower and harder as we had to go forward extra rows to use the back empty bins and then fight against traffic to get back to our seats. Passing bags up when leaving or waiting to"
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Pros: "Friendly and attentive. Communicated well throughout the flight."
Cons: "Just uncomfortable on the tiny planes."
Pros: "Yes"
Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Pros: "Friendly staff made people feel safe even during turbulence."
Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Pros: "While the incoming flight arrived late causing us to board late, the flight still landed almost 2o minutes early. The staff was very friendly as well."
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Cons: "Waited one hour on runway after landing for plane to be towed prior to getting off the plane. This was made worse surrounded by unruly children that no one made an effort to control."
Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."
Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Pros: "An elderly lady sitting next to me with a broken arm.....was approached by the flight attendant and the flight attendant was so considerate that she took the lady to the empty seat in first class!!! I noticed this kind gesture and noted it to the flight attendant. She told me sometimes folks get upset asking why they did not get the upgrade! It amazes me....I always think if that were my mother how would I want to be treated!!! CUDOS to this Flight attendant....Thank you AA for making this gesture and God Bless you all!"
Cons: "Surprise....American Airlines no longer food nor one bag free! Well if you can stomach the not even a snack nor one bag...then Fly AA so not so bad after all. But Gate agents, baggage handlers, pilots and flight attendants take away any negatives whatsoever! Great work AA."
Pros: "Flight was empty so lots of room to stretch out"
Cons: "hostesses Were unprofessional"
Pros: "Flight was safe and uneventful"
Cons: "Limited space and I had a better seat Just beverage service - not even crackers offered No entertainment options Seat recline mechanism was faulty"
Pros: "Clean plane"
Cons: "No food"
Pros: "Video entertainment not working for my whole row."
Cons: "Very cold airplane"
Cons: "3 hour delay and much confusion. In and out of aircraft."
Pros: "Over 2 hours delayed, plans ruined"
Cons: "Cero entretaintment"
Pros: "The Check In Agents were so kind and helpful especially when they found out we were having a rough time with a family situation.....So blessed to have those two ladies working for such a magnificent airlines"
Cons: "you have become like the rest of the wolf pack......charges on everything! Try become like Pan Am of days of old!"
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Cons: "We were inside a plane for almost 3 hours due to unavable pilot. They got us out and then back in again, all in all we wasted six hours until the flight was cancelled."
Pros: "Nice staff"
Cons: "Luggage is lost"
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Cons: "No priority boarding for people with babies and toddlers"
Pros: "Nothing"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"
Pros: "This trip of 7hrs with AA was excellent customer service. I was very surprised, I loved it!!!"
Pros: "The pilot was amazing!"
Cons: "Terrible transit to terminal in LAX with shuttle and stairs"
Pros: "New plane"
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Pros: "Enjoyed the rare opportunity to fly first class."
Cons: "Did not appreciate being delayed 30 minutes because flight attendants did not have enough rest time. Inconvenience 183 for the sake of 4 employees. This is the second flight in 1.5 weeks I have been on delayed by crew not on time."
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Cons: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."
Pros: "my upgrades, I love them, thank you"
Cons: "mini pillows and eye masks :)))"
Cons: "We waited a long time for Get checked bags to be brought out for pick up"
Cons: "Better food pool"
Pros: "Flight was on time and inflight entertainment was very enjoyable"
Pros: "The one flight attendant was good."
Cons: "Everything else needed improvement"
Pros: "On point booking, no issues"
Cons: "Nothing!"
Cons: "The flight was delayed so I missed my connection, spending 6 hours in the Houston airport"
Cons: "The seats claim they have United Private Screening (TV and Movies) using the United app but it was not working. It worked well on the previous flight."
Pros: "Efficient and friendly. Good service and good entertainment."
Pros: "No problems"
Cons: "No issues"
Pros: "I tried to cancel my flight due to a 45 min transfer but I wasnt able to and to change it was more expensive than to buy a new ticket with another company"
Cons: "Delays in flights were a disappointment"
Pros: "Everything was amazing I love united airlines"
Cons: "Nothing everything was perfect"
Cons: "Missed connection due to mechanical"
Pros: "Comfortable airplane even in economy. All on time and good service."
Pros: "It got me where I needed to go."
Cons: "Very crowded, packed in like sardines and the plane was uncomfortably warm!"
Pros: "Good customer Service"
Cons: "N/A"
Pros: "Timeliness and staff were the stars"
Cons: "Having to use your own device to watch a movie"
Cons: "Was a disaster we’re stuck at the airport for 3 1/2 hours delayed the flight.... gave us a vautcher for 10$ canadian by the time everything at the airport was closed for food. There were no space for our luggage. Spend 12 hours at airports from Victoria to Las Vegas."
Pros: "That I eventually made it home."
Cons: "Flight from Calgary to Denver delayed three and half hours. Informed of this delay thirty minutes before scheduled departure when our plane hadn’t even left Denver yet to head to Calgary. ( 2.5 hr flight) once finally made it to Denver was informed that we missed connecting flight to Boston. We were then informed since it’s for “weather” reasons earlier in the day that caused a sequence of delays they couldn’t accommodate us for hotel. We were given two “blankets” which were as thin as a sheet and each one bottle of water. Some other people around us received good voucherS. We did not. We walked around the airport for close to an hour looking for anyplace we could lay down and sleep. None were to be found. We tried to sleep on the floor but was so cold and uncomfortable I literally got sick to my stomach. Another fun thing added to mix. We were placed on another flight as 6 the next morning. After no sleeping at all we boarded our next flight Which was not a direct flight to Boston but would be from Denver to Newark then Newark to Boston. We were suppose to originally land in Boston at 0600 Monday. Instead we arrived at 1430 after getting zero sleep. My husband and I were also unable to sit together which was extra special for people around me because after not sleeping I continued to be sick to my stomach."
Pros: "Extraordinary efforts to accommodate bags in the overhead bin."
Pros: "GREAT crew members"
Cons: "n/a"
Pros: "Flight left on time and attendants friendly"
Pros: "Okay"
Cons: "Okay"
Pros: "It was a bit less expensive at first, but the charges added up quickly. My only complaint really is that the booking was through Air Canada and the flight was operated through United Airlines. It wasn’t a problem for me but if you only have a Visa debit card and want to pay for checked bags online, this is not possible to do online prior to checking in. You also can’t check in to your flight as you would normally, you get the last available seats and have to pay for any seat changes. All in all, I’d still book through Kayak but I’d make sure that the flight I booked was through the company that operates the flights. It’s will give you more options when checking in to the flight."
Cons: "I was put through a third party airline that had no control of the final booking procedure that I was used to. I could not choose seats or add checked luggage on my visa debit, I needed a credit card. This wasn’t a problem but it could pose problems for some people."
Cons: "Crew wasn’t that helpful."
Cons: "The 2 hour delay"
Cons: "There was no in-flight entertainment option on this leg of my journey, which makes a four-hour flight seem long."
Cons: "We were not informed about the cause of the delay without asking at the departure desk and other carrier planes flew to San Francisco while our flight continued to be delayed. The posted time also was erratic both at the airport and on the app for the people meeting us. Luckily our time was flexible so though frustrating and inconvenient we managed OK."
Pros: "The crew were very professional ad seemed to be having a good time. Flight was on time. The passenger compartment smelled ok. it was tolerable"
Cons: "The seats were new on an old plane. They were very firm and really thin compared to older designs. I suspect it allows them a new extra rows. It was tight and I am not big. Cows in a shipping tube? Almost. Also it was noisy, so bring those ear plugs and noise canceling earphones."
Pros: "They left my luggage in Calgary. I still don't know what flight they're returning it on it has to go to SF and then Fresno. Make sure you have a tag number for your luggage!!!"
Pros: "Comfy seats"
Cons: "we waited in the runway for over an hour, my bags also didn't make my connection, the crew never apologized"
Cons: "It would have been great if a movie was provided."
Cons: "Check in was a disaster!"
Pros: "This was the worst and most stressful trip of my life. Heard of Murphy's law? Everything that could go wrong, did go wrong. And did go wrong again. And again. It wasn't my fault or the people's fault, but an unfortunate chain of circumstances. And United personnel helped me deal with so many challenges and went above and beyond their duty. On the trip to Calgary my flights were delayed, I was denied boarding or the flight was canceled. It took me 3 days to get to my destination and this happened after I arrived 4 hours in advance for every flight, but the first one. I did everything I could in my power, but my best was not good enough. And so when my rental car broke down two hours before my departure, and I failed to start it, I took a cab to YYC and hoped for the best. And United didn't disappoint. They listened to me, respected me and tried to help me as much as they could. My leg cramped and I was not able to cross the hallway to the flight, just as the boarding was starting. The board agents called the wheelchair, walked over to me and tried to calm me down, just as they were wrapping up boarding. They then checked my luggage and held me by the hand all the way to the airplane,"
Cons: "Once again, the agents did the best they could given a set of highly unusual circumstances. Yet the flight was one hour late for a very predictable reason. In the winter it snows in Calgary. You have to de-ice the plane. This takes time. Yet, the airline treated snow as emergency and didn't allow time for that. One hour delay stressed a lot of people out and canceled their plans. Do allow for more time for travel in the winter. It is cost effective and leaves customers happier."
Cons: "Typical American passengers ignoring crews request to NOT place coats and small items in overhead bin. I had to have a "discussion" with passenger to please put coat under front seat. I don't know how crew could be more assertive with this item"
Pros: "Nothing about 9 HOURS in an Airport is great! I walked from where I landed coming from Calgary, to terminal 2 Gate F 17 because that was where the flight to Lexington was to leave from. Then I got notice it was leaving from terminal 1 Gate B 24 so (I'm sure I walked a mile there) to get there. Waited for a number of hours checked my phone and found the departure was back again at terminal 1 Gate F 17!?!?! So I walked another mile back to where I started. At no point was I offered a drink or meal voucher for the 9 hour delay/inconvenience in my flight to Lexington ky. Suffice to say that I will NEVER go on any flight if I have to go back through this airport. I also have horrible knees, which all the walking did not help."
Cons: "I would like to say that as a person with a disability, there is not any support for help getting around. They have plenty of for lack of a better term "golf carts"; but no one utilizing them. Not that I am a world traveler; but this airport could take more than a page from Calgary international in terms of support to those with disabilities. I will NEVER and I do mean NEVER go through something like this again. I expected to be home in Lexington at 5:00pm and did NOT arrive until midnight.??!! This is in my opinion quite unacceptable! What a way to spend a hard earned vacation day! Thanks Luanne Steele"
Pros: "Na"
Cons: "Na"
Cons: "We were at the counter 57 min before flight. They would not consider letting us on the flight even though no one else was in line. My father had a heart attack and i was trying to get home. Zero bending the rules."
Pros: "I was upgraded to 1st class"
Cons: "I was not able to check in on the day before. Flight was delayed because flights in and out of SFO had ceased. We we not given any other information. We didn't know if it was weather in the airport was on lockdown. No one was at the customer service desk. The gate agent said they would not rebook but did not know when the flights would resume"
Cons: "I had to take a different flight to make my destination on the same day. I landed 6.5 hours later thanks my original flight."
Pros: "Nothing"
Cons: "The fact that my wife and I were not able to check in at kiosk is a technology problem, and then we waited in line forever as United tried to deal with other large group of problem customers. Because if their bad service we missed cutoff, even though I had already checked In and we had no checked bags. We We were forced to pay for hotel our of our pocket, get another rental car, and change itinerary to have to go through Denver to get back to Chicago and arrive a full day later, causing havoc with work schedule and coverage for kids. Thumbs down United! I used to be 1K with you, this Is why I don't fly this airline often."
Pros: "Personnel were friendly and cooperative."
Cons: "Process for customs was not well explained (where/how to meet up with bags for customs process). We went through customs on the second leg of the flight with barely enough time to get through customs and then back through security at the Calgary airport. Our flight had been unilaterally changed by the airline due to too tight a connection but the new flight (much less convenient, had to get up at 3:00 am) was as bad or worse. We would have missed our connecting flight if it had not been delayed due to weather at our destination."
Cons: "Flying at the back of the plane is just not as nice of a trip."
Cons: "Cancelled flight"
Pros: "I like the united have a lot of flight to a lot of places in USA and orther country."
Cons: "no entertainment united didn't let me connect flight and it is not our fault. but they didn't even pay for the hotel and check in luggage fee that i didn't have to pay if i could connect flight from Tokyo on the same day."
Pros: "It was a normal flight."
Cons: "The flight was around 20 minutes late leaving, and when we got to San Francisco, there was a lot of fog, and we got delayed another 40 minutes."
Pros: "Being emailed changes in my flight. Before the airport would even make an anouncement. Very fast notification system of changes in flight....really all the reminders and info from emails were so helpful."
Cons: "My card wouldn't register when I slid it to purchase entertainment on my flight from Denver to Houston. I was all the way in the back. 38A...the card reader doesn't work...or it was operator error. But I tried a lot. Even got out plastic and receipt paper to try those tricks..."
Pros: "Boarding from back to front...right on!!!"
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