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6.0
NSB location has road side sign that is so faded it’s almost not visible. Reserved a full size car but had to accept a small pickup truck - all they had available.Reviewed 7 Mar. 2023
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2.0
Agent was not friendly. Walked in and was told to put on a mask. I said there was no mandate now , and was told there was one here. He handed out a mask to my self and son-in-law. Next he pulled up my file, and I asked for changes to be made - as I had booked the car for my 37 y.o. son-in-law. I also let him know I had tried to change it on line with no success. He then told me I would have to pay for a 2nd driver. I said he was the only driver. He then took a call from, what seemed like a friend, and started a conversation while my son and I stood there, not knowing what to do. I finally said 'we're out of here', and left without a word from the agent. Never again will I go there, and in years gone past, I had used that Budget office with no issues; however, with a different agent. I then contacted your agency and cancelled the order.Reviewed 1 May 2022
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10.0
Cons:NothingReviewed 15 Mar. 2021
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2.0
Cons:Car was dirty, smelled like smoke and the owner of the location would not help to resolve.Reviewed 14 Nov. 2020
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10.0
Pros:Very helpful and got me on my way fast.Reviewed 27 Dec. 2019
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4.4
Literally CriminalPros:Icar was clean and comfortable.Cons:I was overcharged and then made to call numerous numbers at numerous times to get it straightened out. In addition, I’m pretty sure the kid at the Smyrna Beach Budget stole or sold my credit card info causing me a huge amount of hassle. I only used the credit card once so, not hard to figute out where the leak was. Basically terrible experience ; not worth the money saved!Reviewed 27 Feb. 2018
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5.6
Terrible automobileCons:I would not rent another Hyundai Veloster. This car was very uncomfortable and had poor visibility. My back was so sore driving from Florida to Virginia.Reviewed 30 May 2017
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8.8
Pros:No delays in pick up or return.Cons:Gas mileage of vehicle was poor.Reviewed 13 Apr. 2017
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9.6
Pros:New Smyrna beach rep was excellentReviewed 3 Dec. 2015
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