6.0
The car was very good. However the price was a trap because of the insurance scam. The rental company does not recognise prepaid insurance or credit card insurance. They only recognise their own compulsory insurance which effectively doubled the price of the car rental.. To be fair, their compulsory double pay insurance scam should be notified up front, not hidden.Reviewed 24 Dec. 2022
review from![kayak]()
5.9
This office was good, but the website gave an incorrect price, which was not super cool. Nothing wrong with the particular office, just the whole website.Reviewed 7 Oct. 2021
review from![kayak]()
6.0
Pros:Yes. But the charge way to much on place! The have hidden charges, I wasn’t happy about that! I paid a lot more than I expected.Cons:Be prepared to be charged your credit card with $700 as a deposit even if you already bought an insurance here!Reviewed 4 Jun. 2021
review from![cheapflights]()
8.8
Pros:Staff was very friendly and thorough in inspecting the car, telling us where the emergency equipment was, fluids in the car, etc.Cons:The security deposit was really high at $1600, likely because it was in a different country and a bigger vehicle. I was also not allowed to decline the insurance. There was a mandatory insurance of $13.99/day. The other option that coverage everything was $32/day.Reviewed 3 Feb. 2020
review from![kayak]()
10.0
Pros:Quick way to make the reservation in my country. I had an emergency need to rent a car and I was surprised it was better experience than expectedCons:Provide mobile tools for the reception of the car once deliveredReviewed 9 Mar. 2019
review from![kayak]()
2.0
Cons:FAKE ADVERTISEMENT!.Reviewed 7 Jan. 2019
review from![kayak]()
8.8
Cons:Budget added an additional $15 per day insurance fee that was not stated in the reservation.Reviewed 3 Jan. 2017
review from![kayak]()
2.0
Poor ServicePros:They could pull up my reservation.Cons:Would not honor reservation No car available I requested Price was $200 higher than reservation He suggested I go to someone elst. Lost my $45 depositReviewed 11 Dec. 2016
review from![kayak]()
2.0
Budget El Salvador did not have available the vehiPros:Terrible customer service to say the least!Cons:Did not have available the type of vehicle I had reserved through Kayak. They offered me a lower class vehicle for the same price. They wanted force me to buy a local insurance policy, advising me that Allianz insurance was not valid in El Salvador. I was very angry and disappointed and did not take the car.Reviewed 13 Nov. 2016
review from![kayak]()