6.0
Google map location for budget pickup was absolutely wrong, so tried the 800 number. Calling the 800 number was abysmal experience merely rerouting the caller until you give up without help providedReviewed 26 Jun. 2022
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10.0
Pros:Great people, flexibility, car comfortableReviewed 20 Jun. 2018
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2.0
Worst company everPros:NothingCons:I rented a 12 person van and when I went to pick it up I was informed that they cancelled my reservation even though I received a confirmation email the day before. I had to rent a 8 person expedition that I had to put 10 people in for 4 hours. Also the car was extrely dirty and one of the seatbelts wasn't even attached. Will never use kayak or budget ever again. Thanks for a miserable experience.Reviewed 20 May 2017
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2.0
Cons:No one was in the office when I picked upReviewed 5 May 2017
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8.0
Cons:Wait on check inReviewed 8 Aug. 2016
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8.8
Pleasant SurprisePros:We were upgraded from a standard car to an SUV for free. That was awesome!Cons:NonthingReviewed 12 Jul. 2016
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