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2.0
Budgey happily took my online reservation and money the week I had to take my wife and two 5-month olds to a funeral. Promised car seats. The day of travel, they sent an email saying they had no cars available! No apologies, no attempts to help us find another car or carseats for the babies, no recourse. Then I called Kayak and made reservations with Budget. I called Budget to confirm. Still, no cars, no car seats, no luck, no recourse. US DOT should look into this reprehensible industry practice and reform it like it's doing with the airline industry. AVOID BUDGET LIKE THE PLAGUE.Reviewed 26 Jul. 2023
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10.0
GreatReviewed 3 Jun. 2022
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2.0
Pros:Small airport, no long lines.Cons:The car had damage, missing pieces, had clearly been in an accident and was dirty. But the attendant refused to provide an alternative vehicle. Additionally, credit card (not debit card) is required for full purchase amount and not disclosed prior to booking.Reviewed 10 Jun. 2021
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9.2
Pros:Drop off was very easy. Nice upgrade. Great price.Cons:Check in was very slow, mainly due to several customers who didn't have a clue.Reviewed 23 Oct. 2020
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2.0
Pros:Made a reservation over the phone in Texas. That was pretty easy.Cons:No cars were available. Why take a reservation if there are no cars available?Reviewed 3 Jun. 2019
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4.0
Cons:Car had a bulge in the tire. Noticed it when I pulled into a gas station to clean the windshield which was bug spotted. Called and they said don't return it, call Roadside Assistance. No other cars local so they had me drive to another city. That location rented the car they told me was saved for me so I ended up in a Mitubishi Lancer - which is no Mustang.Reviewed 10 Dec. 2017
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8.0
Cons:Didn’t get the same type of car I reserved, and the tires didn’t have enough air so there was a light on for it.Reviewed 8 Oct. 2017
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10.0
Pros:I liked the Kia Soul, it was comfortable and fun to drive. I also liked the blue tooth calling and satellite radio which was helpful on my 4 hr driveReviewed 3 Sep. 2016
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8.0
Additional fees added inCons:I feel the rental person rushed through the application so that I wouldnt be aware of the additional fees that i was going to pay. At my drop off in Bloomington, my balance was twice as high as I thought i was paying.Reviewed 24 Jun. 2016
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