Book Budget car rentals in Waterloo

Reviews for Budget in Waterloo

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

5

2.0

I thought I had the car rented for 7:30AM - but did not get there until 8:09. The counter gal pulled up aside of me with the same car I rented while I was sitting there - shortly after 8AM. As there was no one at the counter, the sign said to call a number which I did. Whoever answered told me they had been trying to call me at my cell number. The phone was laying on the seat beside me, and there was no call history regarding these 'calls'. He told me the car wouldn't be available until 10AM, or later...even though it obviously was sitting there. I needed to be in OKC that day - then let it sit for 2.5hrs. Obvious they didn't wash it - because it was dirty when I got in it. No clue what was going on with it. I even drove to Enterprise in-between. Had they had a car, I would have been gone, and the car could have just sat there. But they didn't. The last time I rented from the airport, the guy was pissed I rented off the NET at a lower price, and instead of giving me the car I rented - which would have been a Camry, he decided I needed to drive a Nissan about the size of a butter box. I also was going to OKC at that time. I drove it. No clue how the motor stayed in it - but I drove it. Figured if I blew it up, at least I would have gotten what I wanted in the first place. I will try my best never to rent from Waterloo Airport again. This is just bullshit.Reviewed 28 Jun. 2022

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2.0

I don’t like their rental policy and their rental carReviewed 9 Jun. 2022

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10.0

Fairly convenient location, nice staff, easy pickup and drop-off no hassleReviewed 22 Mar. 2022

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1.9

There number at office go’s to vm and no check out to mark cars damage. I booked it before but it was not ready when I got there had to come back the next day. Horrible experience. I’ll only use enterprise like I should have.Reviewed 2 Aug. 2021

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1.9

Charged an extra 200$Reviewed 28 Jul. 2021

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3.9

Miscommunication, reserved a car in town and it was closed by the time we arrived at 4:00 PM. Had to UBER to and from the airport cost $60.00 total. Had to rent a car from the airport which was $350.00 more than what was reserved. Very disappointing that when making the reservation no one told us about them closing at 4:00 PM the same time our flight landedReviewed 21 Jul. 2021

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7.9

The whole process was easy. Wish I’d gotten a vehicle like the one selected though. I selected a Ford Edge and they gave me a Mitsubishi instead. Ver disapp in that brand.Reviewed 12 Jul. 2021

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4.0

Pros:Only 1 person at check-in with 6 people waiting...he had to do everything...input computer, go outside to find the car, pull it up, etc. Took way too long b4 we could get on the road. He was quite stressed out.Cons:Better staffingReviewed 3 Jul. 2021

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10.0

Pros:The staff was very helpful and the drop-off very friendlyReviewed 22 Jul. 2019

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4.0

Below averagePros:Lady at drop off was really nice and a pleasure to work with in West AllisCons:Payed for impala got a Cruze. Extremely low tire pressure. Had to take time to properly inflate. Dangerously low tire pressure. Car was not pulled up or ready. Enterprise next time!Reviewed 18 Dec. 2018

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10.0

Pros:Ease of pick up and drep off.Reviewed 22 Oct. 2018

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10.0

Pros:Great!!!!Reviewed 25 Sep. 2017

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More

• 8.4 /10Enterprise Rent-A-Car Car Rentals at Waterloo
• 6.0 /10Avis Car Rentals at Waterloo
• 10 /10Hertz Car Rentals at Waterloo

• Has the Budget rental car policy in Waterloo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Waterloo?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Budget in Waterloo.

• How many car rental locations does Budget have in Waterloo?

  Budget has 1 rental location in Waterloo. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Waterloo airport (ALO)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Waterloo airport (ALO)?

  Yes