Book Budget car rentals at Waterloo Airport

Reviews

Recent reviews

Traveler rating

Excellent

5

Good

2

Okay

4

Mediocre

1

Poor

2

Find reviews that mention:

car was cleanpick up and drop

car availablefriendly staff

get the carcustomer service

returned the car

2.0

I thought I had the car rented for 7:30AM - but did not get there until 8:09. The counter gal pulled up aside of me with the same car I rented while I was sitting there - shortly after 8AM. As there was no one at the counter, the sign said to call a number which I did. Whoever answered told me they had been trying to call me at my cell number. The phone was laying on the seat beside me, and there was no call history regarding these 'calls'. He told me the car wouldn't be available until 10AM, or later...even though it obviously was sitting there. I needed to be in OKC that day - then let it sit for 2.5hrs. Obvious they didn't wash it - because it was dirty when I got in it. No clue what was going on with it. I even drove to Enterprise in-between. Had they had a car, I would have been gone, and the car could have just sat there. But they didn't. The last time I rented from the airport, the guy was pissed I rented off the NET at a lower price, and instead of giving me the car I rented - which would have been a Camry, he decided I needed to drive a Nissan about the size of a butter box. I also was going to OKC at that time. I drove it. No clue how the motor stayed in it - but I drove it. Figured if I blew it up, at least I would have gotten what I wanted in the first place. I will try my best never to rent from Waterloo Airport again. This is just bullshit.Reviewed 28 Jun. 2022

review from

1.9

There number at office go’s to vm and no check out to mark cars damage. I booked it before but it was not ready when I got there had to come back the next day. Horrible experience. I’ll only use enterprise like I should have.Reviewed 2 Aug. 2021

review from

1.9

Charged an extra 200$Reviewed 28 Jul. 2021

review from

4.0

Pros:Only 1 person at check-in with 6 people waiting...he had to do everything...input computer, go outside to find the car, pull it up, etc. Took way too long b4 we could get on the road. He was quite stressed out.Cons:Better staffingReviewed 3 Jul. 2021

review from

10.0

Pros:The staff was very helpful and the drop-off very friendlyReviewed 22 Jul. 2019

review from

4.0

Below averagePros:Lady at drop off was really nice and a pleasure to work with in West AllisCons:Payed for impala got a Cruze. Extremely low tire pressure. Had to take time to properly inflate. Dangerously low tire pressure. Car was not pulled up or ready. Enterprise next time!Reviewed 18 Dec. 2018

review from

10.0

Pros:Ease of pick up and drep off.Reviewed 22 Oct. 2018

review from

10.0

Pros:Great!!!!Reviewed 25 Sep. 2017

review from

4.8

Pros:The car itself was fine, even though it was clear that someone had smoked in it at some point.Cons:I should have looked at the paperwork more carefully, to be sure, but the tank was only 3/4 full when we got the car and the rental agreement said that it was full, so I had to fill the tank. This was an irritating waste of money, as I'd barely used two gallons of fuel.Reviewed 10 Apr. 2017

review from

6.4

Serviceable but Reeked of Cigarette SmokePros:The was a fairly quick pick-up at the airport with no major complications, though the customer service agent was a little curt. The car worked as promised, though I did think it would have cruise control and it did not.Cons:This car was very stinky, clearly one that a lot of cigarettes had been smoked in. After driving for an hour to my destination, then three hours to another, my clothes and luggage already reeked and I was getting a headache. Budget should notify regarding which cars are smoking vs. non-smoking and make that a selectable option for customers.Reviewed 29 Oct. 2016

review from

6.0

Pros:Car was clean. Drop off was easy.Cons:The attendant at the airport was at the arcade playing games and not at the desk. Had to hunt him down. He also charged me $16 more than the price that I booked the car forReviewed 8 Aug. 2016

review from

10.0

Great service, affordable pricePros:We were snowed in in Iowa, our flight cancelled. Budget not only had a terrific car available---amazing, given the number of cancelled flights--but available at a reasonable price. No worries about them jacking up the price to take advantage of us stranded travelers! Also their counter person in Waterloo was very kind and helpful to us. We are grateful and will stick with Budget in the future!Reviewed 1 Jan. 2016

review from

More

• 2.0 /10Avis Car Rentals at ALO

• What is the most popular rental car from Budget at Waterloo Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget at Waterloo Airport.

• Where can I find Budget car rentals at Waterloo Airport?

  2790 Livingston Lane is the closest Budget rental location to Waterloo Airport. The telephone number for this location is +1 319 287 8026.

• Does Budget offer shuttle or airport pick-up services from Waterloo Airport (ALO)?

  Yes