2.0
weedsmellReviewed 30 Oct. 2023
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6.0
Car was fine. Front desk staff at Avis seemed really miserable and condescending. Had to wait a long time for the car when we got out to the lot.Reviewed 16 Oct. 2023
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10.0
Bertha was excellent to deal with. She went above and beyond to make sure my needs were met. She was excellent.Reviewed 10 May 2022
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9.2
Cons:There was no manual for the car. Since it had lane assist and auto bright lights I wasn’t sure how to adjust those settings. I wish rental agencies could give a “cheat sheet” of the vehicle at pick up. How to tune the radio, where gas tank door opener is located, things like that.Reviewed 23 Dec. 2019
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7.6
Cons:Attempted to charge for a few minutes. Had to have the charges taken off Should have some understanding of traffic issues.Reviewed 18 Jul. 2019
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2.0
Pros:I got on the phone with a customer representative, he didn’t provide accurate information. He said that I could switch names with the renter wn he arrived to the location, turns out we can’t swich cuz I had to be present at the location for that. Waste of time and energy.Cons:More trained representativesReviewed 10 Jun. 2019
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6.8
Cons:I should be receiving my money back for the double insurance that I unjustly paid for.Reviewed 8 Apr. 2019
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10.0
Pros:We arrived late and the Budget counter was closed, but had a sign that said to go to Avis. The ladies at that counter helped us quickly and easily. The car was nice, new and clean. Checking back in was straight forward and easy. Thanks!Reviewed 11 Jul. 2018
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4.8
Interior filthy, no washer fluidPros:Check in and drop off quick at HPN. Reasonably priced.Cons:Budget counter at airport closed. I got there at 3:00pm. They had a sign to see the AVIS counter. They did have a sign that due to the snow, car exteriors were not cleaned which was fine with me. I wasn't expecting the interior to be filthy. Dried up dirty brown snow stains all over and debris all over the back cargo area. No windshield washer fluid which was needed due to snow and road dirt/salt. Purchased a gallon and vehicle took all of it.Reviewed 12 Jan. 2018
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4.0
Not happyPros:Car was cleanCons:Flight delayed in atlanta called told not worry Got to counter no record of call. Wound up paying more because had to pay walk up rate. No ice scraper in carReviewed 12 Dec. 2017
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4.8
Cons:Car had almost 40,000 miles. Interior and exterior of vehicle was dirty. "Change oil light" warning would come on every time car was started and would stay on. Vehicle rode rough and was noisy.Reviewed 10 Sep. 2017
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10.0
Pros:Accessibility to late hour return. The car was great-enjoyable experience from Budget at the last moment.Reviewed 9 Aug. 2017
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