#1 Most popular
Residence Inn by Marriott White Plains Westchester County
C$ 227
White Plains hotels
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| Low season | December |
|---|---|
| High season | June |
| Average price (weeknight): | C$ 372 |
| Average price (weekend night): | C$ 235 |
cheapest month to stay
34%
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most expensive time to stay
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Best White Plains hotels
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1
C$ 261+
Overview
Reviews
With a stay at Stanton House Inn in Greenwich, you'll be within a 10-minute walk of Putnam Cottage and Greenwich Avenue. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
8.8 Excellent
Pros: Location and the staff extremely friendly.
Cons: It was more like a bed and breakfast than a hotel. Few amenities, rather quaint not luxurious. Very small bathroom with a tub no stall shower just the shower in the bath. No dresser just a side table with a few drawers. Small closet.
8.8 Excellent
Pros: We stayed at room 20 -Brush suite which was very specious, nicely decorated, and very homey. The Inn is beautiful and so its garden. It is located in a peaceful and calm area up the hill. Anette (during breakfast) and Colin (with great knowledge and wonderful tips for touring the area) were super nice and did their best to make our stay pleasant.
Cons: I would expect to have a puffy comforter than just an old bedspread (for a $300 room per night). Bed was too soft and transferred every little movement my husband did. Breakfast was very basic, we had to wait a long time for a dish we chose from the menu, so for the decaf, which arrived after I finished my breakfast. TV screen was too small relatively to the distance it was located from bed, not a chance to read subtitles or any other text on the screen.
10.0 Excellent
Pros: This is our 3rd visit to The Stanton House Inn: classy, charming, clean and comfortable....you can't get any better than this.
2
C$ 282+
Overview
Reviews
Enjoy the extras at the Cambria Hotel White Plains - Downtown in White Plains, NY near the Westchester County Airport, PepsiCo, Mastercard, Heineken, J.P. Morgan and the IBM headquarters. Our downtown White Plains hotel offers free WiFi, free airport transportation and shuttle service within a 5-mile radius, a restaurant, a fitness center and an indoor pool. Each guest room includes a flat-screen TV, pillow-top mattress, microwave, coffee maker, hair dryer, a spa-like bathroom and more. Book today and take advantage of all that we offer. Also, earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
9.0 Excellent
Pros: Great location in the city. Close to shops and dining places. Around 15 Min to White Plains station that gets you in 30 Min to New York.
10.0 Excellent
Pros: close to everything
Cons: sometimes you smelled the kitchen of the fastfoodrestaurant in the house
10.0 Excellent
Pros: In the heart of white plains, everything you need is within walking distance! Beautiful building and polite staff!
9.0 Excellent
Pros: Clean, spacious rooms Friendly staff
10.0 Excellent
Pros: Being a former White Plains Resident, we found the hotel in the heart of our wonderful city. Like being home again.
8.0 Excellent
Pros: Very well located
Cons: The smell of the room could have been better.
9.0 Excellent
Pros: Didn't partake in the breakfast offering. I'm only still typing until the bar below here gets to green. To be honest, I find it irksome with the 'minimum number of characters' that we survey takers have to meet. It's really irritating and I hope it wastes as much time reading as it does typing. All green now, so I guess I end this. On second thought, maybe I'll keep you here for a bit longer. I have nothing pressing right now, just chilling at my desk with some time to kill. Ok, now I'll move on to the next question. Or will I? Hmm......
Cons: Everything with my stay went as expected, what I don't like (as you may have gathered from my previous response) is this part.
10.0 Excellent
Pros: Great location. Walking distance to shopping, restaurants and train.
10.0 Excellent
Pros: Beautifully decorated for the holidays. Immaculate. Great size and super comfortable bed!
10.0 Excellent
Pros: This location is second to none in White Plains. The staff is friendly and accommodating. Plenty of dining locations in the area.
Cons: None
9.0 Excellent
Pros: Easy check-in, great service from the employees.
Cons: No, great trip.
10.0 Excellent
Pros: The staff was extremely helpful and accommodating! Not to mention the location itself and the hotel is beautiful!!
3
C$ 376+
Overview
Reviews
When you stay at Delamar Greenwich Harbor in Greenwich, you'll be on the waterfront, just steps from Bruce Museum of Arts and Science and 2 minutes by foot from Greenwich Ferry Dock. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Greenwich? This hotel has facilities measuring 2300 square feet (214 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
10.0 Excellent
Pros: The hotel, the service and dining is exceptional.
10.0 Excellent
Pros: The staff was so supportive and helpful - I was there for my mother's funeral - they suggested a free shuttle service the hotel offered and made reservations for me and my family at the French restaurant attached to the hotel which was excellent.
Cons: Nothing
7.0 Good
Pros: Beautifully done!
Cons: We booked a king size bed, but got a queen. We got a horrible nights sleep because of it!
10.0 Excellent
Pros: The vibe is warm and inviting. The staff is well try and super friendly. I like having the coffee access 24 hrs a day.
Cons: More hangers in the closet.
10.0 Excellent
Pros: Fantastic service, great location, and the room was incredible.
Cons: No
10.0 Excellent
Pros: Old world charm with every modern amenity,
10.0 Excellent
Pros: There’s great value here. Enjoyed both the cocktail hour and continental breakfast. Rooms are clean and well appointed.
5.0 Okay
Pros: Location! Very close to the train station and things to do, such as Greenwich Ave. Room service was quick. Bed was very comfortable and the hotel looked very nice.
Cons: The door in our room was very thin. I could see light coming through and I could hear every conversation in the hallway. The view from our room was just powerlines and winter storage. I was disappointed. Not worth the ratings or money.
10.0 Excellent
Pros: Ambiance
Cons: Limited and expensive room service menue
6.7 Good
Pros: Clean, great decor, interiors. Quiet rooms
Cons: Ordered food from the hotel restaurant but it was subpar. Type of food you wouldn’t order one more time. Waiter forgot spoon for soup, cutlery for meals, sauce..etc. Room wasn’t ready before 4pm.
10.0 Excellent
Pros: Loved the staff
10.0 Excellent
Pros: The spa was excellent as was the restaurant L’escale
4
C$ 618+
Overview
Reviews
Set in the heart of White Plains, New York, just 30 minutes from downtown Manhattan and Greenwich, CT, our luxury hotel takes cues from nature, incorporating seasonal elements into everything from spa treatments to the menus at our award-winning restaurant, including BLT Steak. Those who enjoy the outdoors will find opportunities for golfing, hiking and biking nearby, while unique experiences, including swimming under the stars at our rooftop pool.
7.7 Good
Pros: Nice rooms and bathroom. Spacious. Quiet.
Excellent help from bellman. Arranged limo from JFK to hotel and to Manhattan
Cons: Checkin wait for over an hour after 4 pm.
10.0 Excellent
Pros: Clean competent
10.0 Excellent
Pros: Everything was amazing from checking in to checking out :) I was celebrating a birthday and they made it wonderful, already planning my next trip back.
9.2 Excellent
Pros: Order was made exactly how I asked. I asked for one turkey burger cut in half I advised the phone operator that we were sharing the meal and they split the burger and sent up extra fries I thought that was very thoughtful and the waiter was very courteous and pleasant
Cons: Everything was good down to the tiny salt and pepper shakers
10.0 Excellent
Pros: The staff that cared for us and extended our stay when one person had a heart problem and was admitted to the hospital
Cons: None
7.0 Good
Pros: The staff and valet was exceptionally nice!
Cons: Smaller than expected
10.0 Excellent
Pros: Rooms are large, people are friendly, we love staying here
2.0 Mediocre
Pros: It was a rip off. I expected it to be included. Mu guest was misled by someone on the phone and breakfast was $200
Cons: Accessability.
7.5 Good
Pros: Absolutely The Best !! > Can’t wait to return!
Cons: Nothing
9.6 Excellent
Pros: Location and Facilities
Cons: The cleaning ...
5
C$ 314+
Overview
Reviews
For the distinguished traveler, no other hotel in Greenwich, Connecticut offers a more contemporary lifestyle experience than The J House. Our high-tech guest rooms, world-class meeting facilities, and award-winning service set us apart. Convenience, connectivity, and comfort are all incorporated in our room designs as we ensure you feel at home.
10.0 Excellent
Pros: This privately owned hotel is a gem the restaurant Hotel employee has the best service and food I have eaten in a while the owner runs all over the place making sur everything is top shelf. If your worried about Money then go to a 2 star hotel
Cons: Nothing
7.0 Good
Pros: Staff and cleanliness
Cons: Room given was outdoor access only... Not good. Felt like a motel.
10.0 Excellent
Pros: Chic, hip and a great getaway location
8.0 Excellent
Pros: Family love high tec toliet
Cons: Wanted in door pool , didn’t find location spa inviting
7.9 Good
Pros: Nice and clean - feel really luxurious
Cons: The bar was nice but closed a bit early for a Christmas day.
9.0 Excellent
Pros: Electronic toilet
Cons: Breakfast options
10.0 Excellent
Pros: Service, cleanliness, very modern room with high tech features.
Cons: Spa does not have the accommodations for a couple massage room which was the main reason for the trip.
5.0 Okay
Pros: Just nice..
Cons: Continental breakfast was supposed to be from 7 AM till 10 AM I wanted to leave early there was no breakfast or coffee which was a little disappointing
10.0 Excellent
Pros: The hotel service was.excellent! The breakfast was super and the.room was superb ! Will definitely visit again !!!
Cons: No!
10.0 Excellent
Pros: Loved that the staff was super friendly and professional! The cleanliness of hotel was A+
Cons: absolutely nothing....
6.0 Good
Pros: The size. The scale of it. I dont like huge hotels. And the valet parking staff were very welcoming and professional.
Cons: television reception was horrible. There was no information/instructions in the room. Hotel was noisy well into the night. Front desk in lobby had no cash so I had to go into the bar to get change in order to tip valet.
10.0 Excellent
Pros: Loved this hotel. Very comfortable and cutting edge.
6
C$ 239+
Overview
Reviews
Ideally settled in the picturesque village of Tarrytown, Courtyard Tarrytown Westchester County offers a scenic getaway for business and leisure travelers alike. Our hotel is conveniently located near Mario Cuomo Bridge, providing quick access to destinations such as Hudson Historic Valley, LEGOLAND® Discovery Center and Sleepy Hollow. Before exploring the area, get a good night's sleep on our sumptuous bedding in our stylish rooms and suites after accomplishing job tasks using our ergonomic workstations and free high-speed Wi-Fi. When you get hungry, stop by our on-site restaurant, The Bistro, for delicious American cuisine paired with a cup of Starbucks® coffee or an evening cocktail. With 24-hour access to our well-equipped fitness center, you can stay active during your business trip with a heart-pumping workout using cardio machines and free weights. Whether you're traveling to New York for a weekend getaway or a lengthy business trip, Courtyard Tarrytown Westchester County will make you feel at home.
8.0 Excellent
Pros: A low key atmosphere. Quiet. Fair price point.
Cons: Bed was too soft for me.
7.5 Good
Pros: Efficient, clean, comfy bed. No frills at all, but reasonably priced.
Cons: No frills— many loud people.
9.0 Excellent
Pros: didn't eat the breakfast
10.0 Excellent
Pros: The room is easy to access from outside or in. The beds are very comfortable. It is quite most of time so I sleep very well. This was my second stay and diffidently would come back
9.2 Excellent
Pros: Loved the lobby and coffee/ breakfast area to hang out in the morning while rest of family was still in bed.
Cons: I booked the room for five people. Yet no roll out beds were provided. No pull out couch in the room. They won’t give a discount on a second room. Don’t understand why they allowed to book the room for five people with two queen beds only. This was upsetting!
10.0 Excellent
Pros: Super friendly staff, room was clean and nice location. The front desk was especially helpful and super friendly. The checking-in and checking-out process was simple and fast. I was able to get ground transportation very easily from this location as well. I also liked that they have a small store in the lobby that contains beverages, snacks and items like toothpaste, if you forgot to buy.
7.9 Good
Pros: Location was convenient.
Cons: It was ok.. staff was great.. it was clean.. it could use some updating..
6.0 Good
Pros: Quiet location; we slept well.
Cons: --Pool closed to make room for new meeting rooms.
--No complimentary breakfast for Marriott Titanium Platinum members.
--Already using the large containers of shampoo, conditioner, and body wash in shower instead of easier to handle individual containers.
10.0 Excellent
Pros: Comfortable beds. Quiet at night. Friendly staff.
10.0 Excellent
Cons: No
5.0 Okay
Pros: Location
Cons: Room was not what I expected, looked nothing like the pictures.
10.0 Excellent
Pros: Front desk and all staff are all very cordial and go out of their way to be helpful .
Cons: No
7
C$ 529+
Overview
Reviews
With a stay at Castle Hotel & Spa in Tarrytown, you'll be within a 5-minute drive of Tarrytown Music Hall and Lyndhurst Mansion. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
8.2 Excellent
Pros: This Ina very pretty location high above the Hudson River, it looks like a castle, from the outside, but the interior has a variety of decor. We had a deluxe King and it was large and very comfortable. We had our anniversary dinner at Equus, the in house restaurant, excellent food and service.
Cons: Unfortunately for us they were having issues with their fire alarm, it went off 3 times while we were there, not happy being woke up at 7:30 by sirens and flashing lights, evacuated for 20 minutes and nothing was said by mgmt, we showered and checked out soon after, this ruined our relaxing anniversary weekend.
1.0 Poor
Pros: Horrible experience! Front desk staff and manager were extremely unprofessional! My fiance and I booked a night to celebrate our engagement as well as valentines day. Our experience at the castle was overall good but our encounter with one of the front desk attendants as well as the front desk manager wasn't so pleasant. They were unprofessional, unfair, and discriminated against my fiance and I. We planned on having our wedding held at this location because it was so beautiful but that will not be happening!
Cons: Unprofessional staff!
2.0 Mediocre
Pros: Location
Cons: Staff was very unfriendly. Did not feel like you were staying in a castle.
10.0 Excellent
Pros: Traditional and secluded
9.0 Excellent
Pros: The special diner ,beutiful place
Cons: Need more atraccións indor pool ,
10.0 Excellent
Pros: Charming atmosphere, friendly staff, very clean. .
4.8 Okay
Pros: Bed was very comfortable.
Cons: When we drove up no one was there to meet us. We weren't informed the restaurant was closed for a private event. Service was not good. Requested late checkout and they never got back to me.
10.0 Excellent
Pros: Everything else we loved. Especially since they did some renovations like the new rugs really turned out great. The whole hotel is just beautiful and always pleasurable. Staff is wonderful also. They always make you feel at home. We will be back again. Hopefully soon.
Cons: Only thing I didn't like is that the TV'S are a little too small. I was there with my Dad in our room to watch the Super Bowl and it was a little tough to.
7.0 Good
Pros: Castle part of hotel where restaurant was located was very nice, as was the spa. However, the hotel rooms located in the newer addition need some renovation. Staff was absolutely wonderful.
Cons: Hotel room’s carpet, walls & furniture outdated. Need a fresh coat of paint.
8
C$ 265+
Overview
Reviews
A Standout Among White Plains, NY Hotels for Events Crowne Plaza® White Plains-Downtown hotel in Westchester County is perfectly situated for business travelers. Heading to the city? White Plains Metro trains are a mile from the hotel and speed you to Grand Central Terminal in about 30 minutes. Enjoy complimentary shuttle service to Westchester County Airport, eight miles away, or taxi to NYC’s LaGuardia or JFK airports within an hour. Corporate offices of IBM Armonk, PepsiCo and MasterCard are a short drive from the hotel. You can work in our on-site, 24-hour Business Center, staffed by a technical concierge. For collaborative functions, we are the premier meeting and event venue in White Plains. We welcome groups of all sizes, with complimentary Wi-Fi and flexible catering options. A Crowne Plaza Meetings Director helps plan and handle every detail. Our hotel in White Plains makes a convenient base for navigating Hudson River Valley attractions. Historic sites and shopping venues are nearby, including The Westchester mall next door and Washington Irving's Sunnyside, a 20-minute drive west. Dining options add convenience to your stay. Eat a healthy breakfast from the buffet at Whisk. Explore small plates, diverse entrees and local craft beers at Mix, our cocktail bar and kitchen. Work it off later at our Fitness Center or swim a few laps in the heated indoor pool.
7.1 Good
Pros: Handled an issue well. Unruly guests in the next room were eventually evicted at 3:30 AM. Hotel gave us 30,000 bonus points for our trouble.
Cons: Nothing really. The hotel met expectations.
1.0 Poor
Pros: We had a difficult time liking anything because of the fiasco we went through. It was frustrating as this was supposed to be a relaxing weekend and it wasn't.
Cons: We had a horrible experience for Valentines Day weekend. Apparently they were having a Narcotics Anonymous convention the whole weekend so the first night we heard music until almost 3am. They had given us a room on the 5th floor which was situated above the noise. Even with ear plugs in, the noise and music were so loud we hardly got any sleep. That morning we complained and they had given us another room on the 11th floor in which the thermostat was broken as it would not go below 86 degrees, and the technician had to come up to fix it. The technician failed to shut off the motor first before disconnecting the wires and it blew. He had to change the whole thing which resulted in a complete waste of our day. The only reason of why we stayed was because the Manager had compensated us by taking half off of our stay and added free breakfasts. However the 2nd rooms hallway smelled like marijuana and the room next door was playing loud music that we had to call to complain. Many of the people from the convention were rude, loud and obnoxious. Room service also needs to get their act together because they charged us $14 for 2 muffins which was corrected. This was absolutely ridiculous and they should be ashamed. We will never stay in this hotel again!
8.0 Excellent
Cons: I’ve stayed in 4 star hotels before and those offered robes and slippers as well as 24 hour housekeeping.
7.0 Good
Pros: Location great, comfort was fine. Had a nice two days.
8.0 Excellent
Pros: very clean and close to town
Cons: I had no idea that the parking was not free. many hotels in white Plains area have free parking. this hotell should consider to have free parking, in the future will not go back for that reason.
5.0 Okay
Pros: Most of staff wonderful people.
Cons: One of manager no customer service .
9.0 Excellent
Pros: It's a nice looking hotel with very friendly, professional staff
Cons: Breakfast is expensive.
5.8 Okay
Cons: The heating unit in the room was very old and extremely loud. We didn’t sleep as a result. The hotel needs to replace these archaic units. No excuse to retain this old technology aside from the obvious cost-cutting benefits. Placing operational cost reductions over guest experience is a poor management decision.
6.0 Good
Cons: I purchased the room at the advertised rate ($-- + taxes). Upon checkout I get a bill for $15.00 listed as a facilities charge. This was not mentioned at check in. I asked why and the rep told me it was a cost to offset all the recent upgrades
9.6 Excellent
Pros: Staff was friendly, room was huge & very clean. Breakfast buffet was also good.
Cons: The $18 fee for parking. It should be included with your stay.
8.0 Excellent
Pros: Easy to get to, Seemed clean
Cons: Felt bad for the crying children trying to please their Stage Moms during the weekend Darling Divas Contest. I wasn't attending the competition and wished I didn't have to hear these upset children
10.0 Excellent
Pros: After a flight cancellation and delay, my back was killing me! One night cured that pain. Excellent wait-staff. Especially at Mix, their hotel bar. The breakfast beats any continental by far. The dinners are excellent as well in case you don't feel like venturing further.
Cons: Not a thing.
9
C$ 221+
Overview
Reviews
The HYATT house White Plains is a159-room all suite hotel located in suburban Westchester. Our 1-bed and 2-bed/2-bath suites feature fully-equipped, full-size kitchens, ice-maker, sleeper sofa, ironing board/iron, private voicemail and high speed internet access. Complimentary daily breakfast, s daily hskpg, fitness cntr, laundry fac and 24-hr convenience store.
9.0 Excellent
Pros: Microwave and refrigerator in room. The location. Breakfast included.
Cons: Rather late check in at 4pm.
10.0 Excellent
Pros: the king suite was exactly what we needed and every attention to detail was met.
Cons: nope
10.0 Excellent
Pros: From the friendly front staff lady to the comfort of my room to the gentleman at checkout’
Cons: Not one thing!
8.0 Excellent
Cons: The breakfast choices on weekends is basic. Would have liked different eggs (maybe fried, poached instead of scrambled. The hotel had a omelet person there before the renovation and I saw today that there is the station but not available. I know the process has to be streamlined and cost effective so I appreciate the set up.
9.0 Excellent
Pros: New, clean
Cons: Tiny room
9.0 Excellent
Pros: Room was great with kitchen very homey. Clean facilities, good breakfast
9.2 Excellent
Pros: Clean and pretty quiet aside for a few doors being slammed by other hotel guests. Staff was very helpful and professional.
Cons: Alarm testing during visit (for an hour).
9.0 Excellent
Pros: Very clean and comfortable.
Cons: Breakfast was very nice, but needed to be arranged in a larger area as guests were tripping over each other.
7.0 Good
Pros: The amenities provided by the hotel was better than expected.
Cons: The acoustic separation between rooms could have been better. Could hear the small children and their parents in the room next to me.
9.7 Excellent
Cons: More vegan options for breakfast
7.0 Good
Pros: Personal was very kind and helpful.
Cons: It was quite noisy inside the apartment. Also,it was a 2 bedroom suite (for in our cases 5 people) but only three chairs available in the living/kitchen area.
9.0 Excellent
Pros: The room was nice and hotel was clean. Breakfast staff was very friendly and front desk too.
Cons: I had a room accommodating a disabled person. The showers are big thing for me and wasn’t a great experience.
10
C$ 327+
Overview
Reviews
The Residence Inn White Plains/Westchester County expertly blends city living with hometown charm for an exceptional experience. Located in the heart of downtown White Plains, a short ride on the Metro North provides easy access to Yankee Stadium and Manhattan. The hotel is equipped with spacious suites designed to make you feel right at home. Along with the distinctive areas for sleeping, eating and working; a full kitchen provides all of the necessities to prepare a home-cooked meal! Enjoy a complimentary hot/cold breakfast buffet daily and stay productive with complimentary Wireless Internet. Our Evening Social Mix enables you to unwind after a long day with light fare and local offerings. The hotel is conveniently located near numerous corporate headquarters (IBM, Heineken, PepsiCo, MasterCard, Dannon) as well as local colleges/universities(Pace, Mercy, Purchase, Fordham). You'll find plenty of area shopping, dining and entertainment, making Residence Inn White Plains the ideal location to stay.
10.0 Excellent
Cons: All rooms are suites. They are very large. Very comfortable.
4.0 Okay
Pros: Location
Cons: Air conditioning didn’t work. They switched our rooms and the new room had TVs and phones which did not work.
Would not stay there again.
Not a typical Marriott level of quality.
9.0 Excellent
Pros: Great suite, FANTASTIC Wifi and sumptuous breakfast!
10.0 Excellent
Pros: Very accomodating
Cons: Nothing
10.0 Excellent
Pros: Delicious
Cons: Nothing
3.0 Mediocre
Pros: Location by train l, breakfast included and very large room.
Cons: Door keys didn't work, bathrooms on lobby out of order, parking is extra fee, place is dated in need of some renovation.
7.0 Good
Pros: Front desk staff were congenial, helpful and hospitable.
Cons: Even after reporting it to the front desk, the faucet continued to leak and the light fixture in the bedroom continued to sputter and blink. I don't know if the engineer with not capable or they chose to wait until we moved out of the room to repair.
9.0 Excellent
Pros: The friendliness of the front desk staff
9.0 Excellent
Pros: It’s always clean
8.0 Excellent
Pros: It was very roomy and well equipped. The breakfast was pretty good too
Cons: There weren't many bathroom supplies, and the foldout bes was really hard.
10.0 Excellent
Pros: Very spacious in living and bedroom and breakfast was excellent! Staff very friendly and accommodating
Cons: The bathroom had little space for toiletries.
9.2 Excellent
Pros: I liked the location and the cleanliness of the room
Cons: I didn’t like that they didn’t have shower caps available but that’s a personal problem, but other than that it was a great stay
11
C$ 249+
Overview
Reviews
Close to airports, train, 45 min to NYC. Comp shuttle w/in 5 miles incl Stamford biz district. Walking distance to restaurants, steps from Stamford border. Award-winning Winfields restaurant and Gazebo Bar. Comp coffee each morning, comp access to Health Club, incl indoor pool. Amenities incl in-room dining, laundry service, biz center, newspaper. Contemporary new guestrooms include flat screen TV, iHome alarm clock, iron/ironing board, safe, fridge, deluxe bath amenities
6.0 Good
Cons: The parking was very expensive! This is the only hotel in CT I stayed in where they charged parking. The parking rate was $36 per day which is entirely too much! The shower had the worst pressure I ever experienced in a hotel. Extremely disappointing! I was cold the entire time I was in the shower.
8.0 Excellent
Pros: Friendly staff the atrium its quiet
Cons: paying for parking
5.0 Okay
Cons: The employee who checked me in on 12/24/19, around 4pm, was extremely rude and should not be working with the public. Perhaps you should pay your front desk employees better so you do not attract hood rats.
10.0 Excellent
Pros: Love this hotel. Great get away.
8.0 Excellent
Pros: Mattress was comfortable.
Cons: Pillows were small and not comfortable.
10.0 Excellent
Pros: Indoor plants are lovely. Really worth a visit.
Cons: Pool was significantly smaller than imagined based on the photo. We actually went looking for another pool because this one was so small, we thought we’d missed the main pool.
8.0 Excellent
Pros: Beautiful open area for the bar & restaurants. Good Breakfast
Cons: Self parked the car. Was not asked about it & did not get an exit ticket to exit the parking lot.
3.0 Mediocre
Pros: Inside of hotel was nice
Cons: They charge you for everything. To spend almost $200 on a room and have to pay 20 bucks for parking at the hotel and 50 bucks for breakfast for 2 people that was awful was absolutely ridiculous. All they want to do is take your money there
10.0 Excellent
Pros: Great
8.0 Excellent
Pros: Accommodations were clean and comfortable and the staff was excellent.
Cons: Wonderful Hotel and staff. Only issue was an Extremely noisy neighbor, Room next door had a party both nights. Security was on it and finally the second night made them leave the room.
10.0 Excellent
Cons: Cost of overnight parking.
9.0 Excellent
Pros: The hotel was absolutely beautiful. If I had any complaint (and I really don't) it's that the room I stayed in was very far from the elevator. After walking to the room once, I got used to it. Great experience.
Cons: As mentioned already, the room was very far from the elevators. But that only means I need to start hitting the gym lol
12
C$ 193+
Overview
Reviews
Stay at the perfect location where team members will make you feel at home with their friendly smile and warm, caring attitude. Just 30 minutes north of New York City, we offer complimentary area transportation and close access to highways and airports. The hotel is situated in Tarrytown-Sleepy Hollow, voted one of the Prettiest Town's in America, and home to Washington Irving's Legend of Sleepy Hollow. Charming shops and restaurants adorn the charming main street making it a perfect walking town. Take in majestic views of the Hudson River or see one of the many historic sites such as Lyndhurst Castle or Rockefeller Estate. Complimentary shuttle offered to area attractions. Travelers enjoy the rustic and cozy lobby while sipping on local coffee or drinking a glass of Hudson Valley wine in front of two stone fireplaces. Listen to birds chirp, view a 40-year old Japanese Maple tree or take time to smell the roses in the luscious courtyard. Visit the newly renovated fitness center featuring Precor fitness equipment, refreshing indoor pool, steam room and sauna. Jog on the Old Croton Aqueduct Trail or on the River Walk. Get energized by taking a spin or yoga class at the adjacent 75,000 sq. ft. JCC (drop in fee) allowing you to continue your fitness regime while away from home. Spacious event rooms, many with natural lighting, will allow your group to be productive with minimum distractions and provide the perfect ambiance for a social event. The River Room, the hotel's newest boardroom, is equipped with modern technology. The event space calculates to 24,000 sq. ft. in total and can accommodate group gatherings of all sizes. Bistro Z, an award-winning restaurant, is a favorite with the locals. Sit by the roaring fireplace or on the seasonal outdoor deck while enjoying delicious, contemporary American fare. Our highly trained, creative chefs use locally sources ingredients. The indoor bar and lounge is perfect for socializing with friends and is open seven days a week.
10.0 Excellent
Pros: I enjoyed being welcomed with a warm chocolate chip cookie after checking in and I liked the setup of the hotel, their pool wasn't far from my room. Also, the room service wasn't too expensive.
10.0 Excellent
Pros: Very clean, wonderful front desk personnel
Cons: Nothing
9.0 Excellent
Pros: The swimming pool. And the room with two double beds. And the location.
Cons: The breakfast was rather expensive: $17 for an adult, half for kids. Without eating much, we paid over $40 for one adult and a couple of small kids. Expensive!!
8.0 Excellent
Pros: Front desk staff very helpful.
Cons: The hotel is extremely spread out and confusing to navigate, at first.
5.4 Okay
Pros: Beautifully decorated for the holidays. Keurig in the room.
Cons: Poor lighting in the room. Small TV. Very few outlets. Tiny bathroom with zero space at the sink. Truly awful New Year’s Eve meal at Bistro Z.
8.0 Excellent
Pros: Location.
Cons: Not really
7.5 Good
Pros: We had a room that was quiet. Nice work out area and pool. Restaurant on site,a bit pricey. Older hotel charm.
Cons: Lobby could use cheering up.
7.0 Good
Pros: Balcony
Cons: The room was freezing. I couldn't adjust the temperature. This is not common as I had just stayed at this hotel two weeks prior. Perhaps the one in my room was broken.
8.0 Excellent
Pros: Friendly staff
Cons: If I had to pic something it would be the location. You have to really hunt for food if you dont like what the hotel have to offer
10.0 Excellent
Pros: Everything
Cons: Nothing
8.0 Excellent
Cons: The beds were too soft and / or too old !
4.0 Okay
Pros: The lobby was attractive but too bad there was no fire in the fireplaces on THANKSGIVING DAY
Cons: The room was shabby with broken sink and outdated furniture. The window air unit was very noisy and intrusive and the little fridge kept waking us up all night everytime it kicked on -very noisy. Was shocked this was a Hilton product. When I tried to purc
13
C$ 253+
Overview
Reviews
Whatever brings you to Westchester, New York, let us show you an elevated hotel experience. Our well-appointed hotel, located in historic Tarrytown, NY, offers modern lodging, outfitted with marble bathrooms and high-speed internet, to make your time here restful and productive. Take advantage of our hotel's excellent in-house restaurant and steakhouse, which draw inspiration from upstate New York's food scene, as well as our indoor pool and gym. Traveling for work? In addition to offering easy access to Westchester's regional airport, our hotel is perfect for business meetings and private events; we offer over 26,000 square feet of flexible space, including a Grand Ballroom and a garden patio, as well as a trained support staff. Once you're ready to venture out, you'll love Westchester Marriott's easy access to historic and tourist sites up and down New York's scenic Hudson Valley - not to mention kid attractions like the Bronx Zoo and Rye Playland. Let us make your New York visit productive and fun.
10.0 Excellent
Pros: My stay at your facility exceeded my expectations. Your facility is clean and comfortable.
Cons: Nothing
8.0 Excellent
Cons: I think it's ridiculous that we had to pay for WiFi
4.0 Okay
Cons: Pool was could and i get sick the next day
8.8 Excellent
Pros: In house restaurants, close to Tarrytown and Elmsford.
Cons: The elevator system seemed overly complicated (For me and my wife)One of the elevators was making a creepy sound and jolted and you were unable to avoid using that one because the hotel computer decided which one of the four elevators you used to go up or down. Also The heating/ac system was noticeably loud in my room. The shower area was very small.
7.0 Good
Pros: The staff is wonderful - they help you immediately with anything. The room is very comfortable and clean.
Cons: The spa was not hot - it was less warm than the pool. We come to this hotel also for this amenity and we were very, very disappointed. We never went in as a result.
10.0 Excellent
Pros: The hot tub and pool.
Cons: The pool was not heated in winter.
1.0 Poor
Cons: there was a cockroach in the room
5.0 Okay
Pros: It was beautiful. Looks to be recently remodeled.
Cons: The beds are terribly uncomfortable. I was very disappointed.
10.0 Excellent
Pros: Clean, courteous staff
4.0 Okay
Pros: The room was nice but the ac unit didn’t work and the shower pressure was way to low.
Cons: The pool was out of service and there was no one who could tell me when it would be available for guest to use. And when I asked to be compensated for not being able to use the pool I was told their sorry but couldn’t do anything about that. The bath towels were scarce and so was the toothpaste.
9.0 Excellent
Pros: They allowed late checkout at no additional cost
Cons: No microwave in room and no breakfast included
10.0 Excellent
Cons: softer towels?
14
C$ 168+
Overview
Reviews
Your La Quinta Inn & Suites White Plains - Elmsford is situated in the heart of Hudson Valley, just 20 miles from New York City. The hotel, conveniently located off of the Sawmill River Parkway is easily accessible to I-287 and I-87 and only 12 miles to Westchester County Airport. Whether traveling for business or leisure, enjoy our stylish comfort, great service and meaningful amenities.Enjoy our central location just outside the bustling city in the beautiful woodlands of Westchester Country, which is known for its rich history, education, and elegant mansions. Visit nearby family friendly locations like LEGOLAND Discovery Center Westchester or Playland Amusement Park. Spend an afternoon shopping at The Galleria at White Plains or find a bargain at Woodbury Commons Premium Outlets, ranked the #1 Outlets by Forbes. Attend a concert or event at the Westchester Broadway Theater or the White Plains Performing Arts Center. Our prime location is also ideal for the business and medical traveler, just a short distance to the Cross Westchester Executive Park, IBM Corporation, Amscan Inc, Regeneron, and Westchester Medical Center.Our 101 spacious and beautifully appointed guestrooms and suites boast comfy pillow-top mattresses that will provide you with a relaxing night's sleep. Start your day refreshed and energized with our Free Bright Side Breakfast including hot waffles. Unwind in our fitness center or enjoy our indoor pool daily from 4pm to 9pm (closed on Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day). Stay connected with our enhanced high speed wireless internet access and our onsite business center. Our expansive meeting and event space totals over 5,000 sq ft and can accommodate meetings up to 250 guests with catering and audio visual equipment available.
5.0 Okay
Pros: Decor Breakfast
Cons: Location
8.0 Excellent
Pros: Conveniently located comfortable rooms good breakfast
Cons: Bathroom could use updating peeling ceiling
10.0 Excellent
Cons: The parking
4.0 Okay
Pros: The bedrooms need drawers or shelves to put things on the room was clean as was the bathroom. Both were newly and simply renovated. The staff that greeted us were helpful the exit staff were disorganized and not helpful. The food was plentiful but thowde
Cons: I would the quality of the food improved. I would like drawer space I would like the pool open earlier
10.0 Excellent
Cons: No
10.0 Excellent
Cons: A/C blows directly on the bed. It should have a shield to push up air.
8.3 Excellent
Pros: While I was pleased with the upgrades, I was not pleased with all the staff. My family reserved several rooms for Moms 100th Bday after I made my booking, when I called to confirm my dates the rudeness of / female- male staff was not acceptable.. Two days after I left a message for a “manager”, I received a call back. Instead of first apologizing and getting my story she immediately defended her staff member. Our conversation went downhill immediately. I told her she knew her staff was wrong by defending him and not listening or appeasing the customer. However my checkout experience was wonderful.
Cons: The early end to breakfast/brunch on weekends.
10.0 Excellent
Pros: Clean rooms, clean beds
Cons: Construction all over, every weekend the elevator breaks, so you walk 2-3 floors...
10.0 Excellent
Pros: Great staff,clean rooms,fresh coffee!
5.0 Okay
Pros: Room included all the necessary amenities, hotel was clean.
Cons: it was difficult to find someone at the front desk. They were always behind closed door, no customers in the lobby, took them a while to come out and greet. Was not a warm welcome.
10.0 Excellent
Pros: The rooms and bathrooms
Cons: Nothing
10.0 Excellent
Pros: The rooms were clean and crisp-I would think recently renovated.Good breakfast. Convenient to NY Medical School.
Cons: Not really.
15
C$ 213+
Overview
Reviews
The 156-room Hampton Inn White Plains/Tarrytown hotel, newly renovated in September 2016, is located in beautiful Elmsford, a short Metro North train ride to New York City. Explore all the area has to offer including Sleepy Hollow, Downtown Tarrytown, The Rockefeller Estate and Hudson River mansions. Take advantage of our 24-hour business center, free wireless internet access and proximity to businesses including Regeneron, IBM, General Motors New York Training Center and Dannon. The hotel’s shuttle service takes you to destinations within four miles of the hotel from 7am–10am and 5pm–10pm Monday through Friday. Relax in our updated guest rooms and enjoy a range of free amenities including internet access and our free hot breakfast served each morning. If you're in a rush, pick up a Hampton On the Run® Breakfast Bag, available Monday through Friday, to take with you. Our hotel features over 1,300 sq. ft. of flexible meeting space to accommodate events of all sizes.
9.6 Excellent
Pros: Very nice place
Cons: The bathroom plumbing was bad, but the team changed the room immediately and thank them
7.9 Good
Pros: The location and the staff were good however paying for parking is the reason I won’t return I think that is RIDICULOUS
Cons: Paid parking and the Business Center is WHACKKKKKK no privacy
1.0 Poor
Pros: The hotel room was filthy. Total waste of money for the room. Never coming here again
5.7 Okay
Pros: Staff at desk.
Cons: Elevator: only one working, apparently in a maintenance cycle. Why not warn customers before they book
Water main break and subsequent inability to get water heaters re-started meant almost 24 hours of no water, we were comp’ed but this was very inconvenient
Located near very busy interstate intersection, much road noise.
6.0 Good
Pros: Breakfast was amazing!
Cons: Room smelled like cigarette.
7.1 Good
Pros: The staff was very nice comfy bed
Cons: They didn’t have any water for sale in the office no vending machine so my wife filled her water bottle from the faucet and guzzled half a bottle.. we went downstairs and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing!!
9.0 Excellent
Pros: Customer service at the Front Desk
Cons: Access to get in to the a hotel And they charge $5 A-day for parking For this location this is ridiculous
7.0 Good
Pros: Location and free excellent breakfast.
Cons: Parking is difficult for one with mobility issues. And limited handicap spots. Bathroom needs updated...tub and shower surround are dingy.
9.0 Excellent
Pros: The coffee, cookies and how clean it was.
Cons: Yes there was just a little bit of rust near the bathtub drain.
9.0 Excellent
Cons: Warmer bathroom
5.0 Okay
Pros: Cost and closeness to my ultimate destination (Bronx)
Cons: Initial staff member was quite rude and unhelpful. Insisted on charging for parking ($5/nite) and was afraid to go to manager, who wasn't on duty during our time there. Also made snyde comments (it's not like it's a million dollars). Not charged in end
5.4 Okay
Pros: When I stayed there previously on the 4th floor the cleaning staff was great. This time I stayed on the 7th floor and was very disappointed in the cleaning staff.
Cons: Just described it.
16
C$ 182+
Overview
Reviews
Located in the historic Hudson Valley minutes from Manhattan, SpringHill Suites Tarrytown is an long term stay hotel that offers style and space at a moderate price. This all-studio suite Tarrytown hotel is designed to fit your lifestyle with suites that are 25% larger than average hotel rooms and including areas for working, dining & sleeping. Enjoy luxurious bedding, ergonomic work desk & functional granite countertop area with mini-fridge, microwave, coffee maker & bar sink. Our free shuttle provides transportation to local companies including Siemens, IBM, Carl Zeiss, PepsiCo, Bayer, Westcon & Schott. Also nearby are Pace and Fordham Universities, Phelps Memorial and Blythedale Children's Hospital, Westchester Medical Center. Spend free time at historic attractions including Lyndhurst, KyKuit, Philipsburg Manor and Sunnyside Estates. Guests enjoy our new breakfast buffet. Favorite beverages & pub-style light fare are offered in the Lobby Bar.
10.0 Excellent
Pros: Price was amazing! Pool a great size and breakfast was delicious. My boyfriend and I was super stoked when we found out the Metro-North was close by!
10.0 Excellent
Pros: The staff was very friendly and very helpful
Cons: The room set up was a little awkward
5.0 Okay
Pros: Location was good Leaving this hotel was better. Facility is declining
Cons: Overall look is dated and maintenance lacking as if the long term plan is to shut down Breakfast was very poor and not edible. Since this is one amenities not offered by most of the competitors I'm surprised that it has been allowed to deteriorate
10.0 Excellent
Pros: Spacious rooms, friendly staff and awesome breakfast. Location was perfect for the site's we visited.
Cons: 1st night there was a heater malfunction so the room reached 85° of course they fixed it and the rest of the stay was completely comfortable.
6.0 Good
Pros: The staff was friendly and helpful.
Cons: The breakfast was not very good.
10.0 Excellent
Pros: Great breakfast. Much better than most included breakfasts. Super friendly staff. Shuttle available to take you into town. Nice room, comfortable bed.
10.0 Excellent
Pros: Service was excellent, people very friendly.!!
Cons: Room need some update. Suggestion, lobby should be lower level not in 3rd floor.
9.0 Excellent
Pros: Breakfast included
7.0 Good
Cons: The air conditioning unit was too loud at night when I was trying to sleep.
10.0 Excellent
Pros: Bed was very comfortable. Slept like a baby.
1.0 Poor
Pros: It has bed bugs
Cons: Bed bugs
5.0 Okay
Pros: Good breakfast.
Cons: Evening check-in was okay, but evening Front desk person did not explain to me the extra charge for incidental. I was charge more and when I discussed the dispute tonight around 8:15 pm, a front desk person by the name of Jess was rude and very unpleasant. The place need more professional and friendly front desk person. I will never recommend this place again to anyone. Friendly staff makes a difference when it comes to future reservation.
Best rooms in White Plains
1
C$ 282+
Overview
Reviews
Enjoy the extras at the Cambria Hotel White Plains - Downtown in White Plains, NY near the Westchester County Airport, PepsiCo, Mastercard, Heineken, J.P. Morgan and the IBM headquarters. Our downtown White Plains hotel offers free WiFi, free airport transportation and shuttle service within a 5-mile radius, a restaurant, a fitness center and an indoor pool. Each guest room includes a flat-screen TV, pillow-top mattress, microwave, coffee maker, hair dryer, a spa-like bathroom and more. Book today and take advantage of all that we offer. Also, earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
9.0 Excellent
Pros: Great location in the city. Close to shops and dining places. Around 15 Min to White Plains station that gets you in 30 Min to New York.
10.0 Excellent
Pros: close to everything
Cons: sometimes you smelled the kitchen of the fastfoodrestaurant in the house
10.0 Excellent
Pros: In the heart of white plains, everything you need is within walking distance! Beautiful building and polite staff!
9.0 Excellent
Pros: Clean, spacious rooms Friendly staff
10.0 Excellent
Pros: Being a former White Plains Resident, we found the hotel in the heart of our wonderful city. Like being home again.
8.0 Excellent
Pros: Very well located
Cons: The smell of the room could have been better.
9.0 Excellent
Pros: Didn't partake in the breakfast offering. I'm only still typing until the bar below here gets to green. To be honest, I find it irksome with the 'minimum number of characters' that we survey takers have to meet. It's really irritating and I hope it wastes as much time reading as it does typing. All green now, so I guess I end this. On second thought, maybe I'll keep you here for a bit longer. I have nothing pressing right now, just chilling at my desk with some time to kill. Ok, now I'll move on to the next question. Or will I? Hmm......
Cons: Everything with my stay went as expected, what I don't like (as you may have gathered from my previous response) is this part.
10.0 Excellent
Pros: Great location. Walking distance to shopping, restaurants and train.
10.0 Excellent
Pros: Beautifully decorated for the holidays. Immaculate. Great size and super comfortable bed!
10.0 Excellent
Pros: This location is second to none in White Plains. The staff is friendly and accommodating. Plenty of dining locations in the area.
Cons: None
9.0 Excellent
Pros: Easy check-in, great service from the employees.
Cons: No, great trip.
10.0 Excellent
Pros: The staff was extremely helpful and accommodating! Not to mention the location itself and the hotel is beautiful!!
2
C$ 221+
Overview
Reviews
The HYATT house White Plains is a159-room all suite hotel located in suburban Westchester. Our 1-bed and 2-bed/2-bath suites feature fully-equipped, full-size kitchens, ice-maker, sleeper sofa, ironing board/iron, private voicemail and high speed internet access. Complimentary daily breakfast, s daily hskpg, fitness cntr, laundry fac and 24-hr convenience store.
9.0 Excellent
Pros: Microwave and refrigerator in room. The location. Breakfast included.
Cons: Rather late check in at 4pm.
10.0 Excellent
Pros: the king suite was exactly what we needed and every attention to detail was met.
Cons: nope
10.0 Excellent
Pros: From the friendly front staff lady to the comfort of my room to the gentleman at checkout’
Cons: Not one thing!
8.0 Excellent
Cons: The breakfast choices on weekends is basic. Would have liked different eggs (maybe fried, poached instead of scrambled. The hotel had a omelet person there before the renovation and I saw today that there is the station but not available. I know the process has to be streamlined and cost effective so I appreciate the set up.
9.0 Excellent
Pros: New, clean
Cons: Tiny room
9.0 Excellent
Pros: Room was great with kitchen very homey. Clean facilities, good breakfast
9.2 Excellent
Pros: Clean and pretty quiet aside for a few doors being slammed by other hotel guests. Staff was very helpful and professional.
Cons: Alarm testing during visit (for an hour).
9.0 Excellent
Pros: Very clean and comfortable.
Cons: Breakfast was very nice, but needed to be arranged in a larger area as guests were tripping over each other.
7.0 Good
Pros: The amenities provided by the hotel was better than expected.
Cons: The acoustic separation between rooms could have been better. Could hear the small children and their parents in the room next to me.
9.7 Excellent
Cons: More vegan options for breakfast
7.0 Good
Pros: Personal was very kind and helpful.
Cons: It was quite noisy inside the apartment. Also,it was a 2 bedroom suite (for in our cases 5 people) but only three chairs available in the living/kitchen area.
9.0 Excellent
Pros: The room was nice and hotel was clean. Breakfast staff was very friendly and front desk too.
Cons: I had a room accommodating a disabled person. The showers are big thing for me and wasn’t a great experience.
3
C$ 618+
Overview
Reviews
Set in the heart of White Plains, New York, just 30 minutes from downtown Manhattan and Greenwich, CT, our luxury hotel takes cues from nature, incorporating seasonal elements into everything from spa treatments to the menus at our award-winning restaurant, including BLT Steak. Those who enjoy the outdoors will find opportunities for golfing, hiking and biking nearby, while unique experiences, including swimming under the stars at our rooftop pool.
7.7 Good
Pros: Nice rooms and bathroom. Spacious. Quiet.
Excellent help from bellman. Arranged limo from JFK to hotel and to Manhattan
Cons: Checkin wait for over an hour after 4 pm.
10.0 Excellent
Pros: Clean competent
10.0 Excellent
Pros: Everything was amazing from checking in to checking out :) I was celebrating a birthday and they made it wonderful, already planning my next trip back.
9.2 Excellent
Pros: Order was made exactly how I asked. I asked for one turkey burger cut in half I advised the phone operator that we were sharing the meal and they split the burger and sent up extra fries I thought that was very thoughtful and the waiter was very courteous and pleasant
Cons: Everything was good down to the tiny salt and pepper shakers
10.0 Excellent
Pros: The staff that cared for us and extended our stay when one person had a heart problem and was admitted to the hospital
Cons: None
7.0 Good
Pros: The staff and valet was exceptionally nice!
Cons: Smaller than expected
10.0 Excellent
Pros: Rooms are large, people are friendly, we love staying here
2.0 Mediocre
Pros: It was a rip off. I expected it to be included. Mu guest was misled by someone on the phone and breakfast was $200
Cons: Accessability.
7.5 Good
Pros: Absolutely The Best !! > Can’t wait to return!
Cons: Nothing
9.6 Excellent
Pros: Location and Facilities
Cons: The cleaning ...
4
C$ 265+
Overview
Reviews
A Standout Among White Plains, NY Hotels for Events Crowne Plaza® White Plains-Downtown hotel in Westchester County is perfectly situated for business travelers. Heading to the city? White Plains Metro trains are a mile from the hotel and speed you to Grand Central Terminal in about 30 minutes. Enjoy complimentary shuttle service to Westchester County Airport, eight miles away, or taxi to NYC’s LaGuardia or JFK airports within an hour. Corporate offices of IBM Armonk, PepsiCo and MasterCard are a short drive from the hotel. You can work in our on-site, 24-hour Business Center, staffed by a technical concierge. For collaborative functions, we are the premier meeting and event venue in White Plains. We welcome groups of all sizes, with complimentary Wi-Fi and flexible catering options. A Crowne Plaza Meetings Director helps plan and handle every detail. Our hotel in White Plains makes a convenient base for navigating Hudson River Valley attractions. Historic sites and shopping venues are nearby, including The Westchester mall next door and Washington Irving's Sunnyside, a 20-minute drive west. Dining options add convenience to your stay. Eat a healthy breakfast from the buffet at Whisk. Explore small plates, diverse entrees and local craft beers at Mix, our cocktail bar and kitchen. Work it off later at our Fitness Center or swim a few laps in the heated indoor pool.
7.1 Good
Pros: Handled an issue well. Unruly guests in the next room were eventually evicted at 3:30 AM. Hotel gave us 30,000 bonus points for our trouble.
Cons: Nothing really. The hotel met expectations.
1.0 Poor
Pros: We had a difficult time liking anything because of the fiasco we went through. It was frustrating as this was supposed to be a relaxing weekend and it wasn't.
Cons: We had a horrible experience for Valentines Day weekend. Apparently they were having a Narcotics Anonymous convention the whole weekend so the first night we heard music until almost 3am. They had given us a room on the 5th floor which was situated above the noise. Even with ear plugs in, the noise and music were so loud we hardly got any sleep. That morning we complained and they had given us another room on the 11th floor in which the thermostat was broken as it would not go below 86 degrees, and the technician had to come up to fix it. The technician failed to shut off the motor first before disconnecting the wires and it blew. He had to change the whole thing which resulted in a complete waste of our day. The only reason of why we stayed was because the Manager had compensated us by taking half off of our stay and added free breakfasts. However the 2nd rooms hallway smelled like marijuana and the room next door was playing loud music that we had to call to complain. Many of the people from the convention were rude, loud and obnoxious. Room service also needs to get their act together because they charged us $14 for 2 muffins which was corrected. This was absolutely ridiculous and they should be ashamed. We will never stay in this hotel again!
8.0 Excellent
Cons: I’ve stayed in 4 star hotels before and those offered robes and slippers as well as 24 hour housekeeping.
7.0 Good
Pros: Location great, comfort was fine. Had a nice two days.
8.0 Excellent
Pros: very clean and close to town
Cons: I had no idea that the parking was not free. many hotels in white Plains area have free parking. this hotell should consider to have free parking, in the future will not go back for that reason.
5.0 Okay
Pros: Most of staff wonderful people.
Cons: One of manager no customer service .
9.0 Excellent
Pros: It's a nice looking hotel with very friendly, professional staff
Cons: Breakfast is expensive.
5.8 Okay
Cons: The heating unit in the room was very old and extremely loud. We didn’t sleep as a result. The hotel needs to replace these archaic units. No excuse to retain this old technology aside from the obvious cost-cutting benefits. Placing operational cost reductions over guest experience is a poor management decision.
6.0 Good
Cons: I purchased the room at the advertised rate ($-- + taxes). Upon checkout I get a bill for $15.00 listed as a facilities charge. This was not mentioned at check in. I asked why and the rep told me it was a cost to offset all the recent upgrades
9.6 Excellent
Pros: Staff was friendly, room was huge & very clean. Breakfast buffet was also good.
Cons: The $18 fee for parking. It should be included with your stay.
8.0 Excellent
Pros: Easy to get to, Seemed clean
Cons: Felt bad for the crying children trying to please their Stage Moms during the weekend Darling Divas Contest. I wasn't attending the competition and wished I didn't have to hear these upset children
10.0 Excellent
Pros: After a flight cancellation and delay, my back was killing me! One night cured that pain. Excellent wait-staff. Especially at Mix, their hotel bar. The breakfast beats any continental by far. The dinners are excellent as well in case you don't feel like venturing further.
Cons: Not a thing.
