The bed was just plain horrible. We both had neck pains the next day. Otherwise it’s not so bad, it was clean and the staff was friendly. But for the price of a nice hotel you get the worst bed I’ve ever slept in.
3 stars
Ambiance Suites
Av. Tulum No. 227 S.M. 20, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 892 0392Photos of Ambiance Suites
Overview
Situated under a 20-minute walk from Cancun Bus Station, Ambiance Suites offers guests a convenient base while visiting Cancun. It also features a rooftop terrace and an outdoor pool.
Guests of this 4-star hotel can plan excursions with the assistance of the tour desk. Airport transfers, a laundry service and a dry cleaning service are available upon request. The hotel also offers valet parking, a coffee bar and a kids pool.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave, a refrigerator and an oven. All provide wireless internet access, a mini bar and a CD player.
Ambiance Suites's in-house eatery is an ideal option for those wanting to dine in. Alternatively, there is a large choice of international restaurants close by.
Ambiance Suites is an ideal base to explore nearby Hard Rock Cafe Cancun and Gran Puerto. Plaza Las Americas and Dubai Palace Casino are each within walking distance.
Latest deals for Ambiance Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Ambiance Suites
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
General
- Window
- Family rooms
- Seating area
- Sofa
- Telephone
- Tile/marble floor
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet paper
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- First-aid kit
- Safe
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Pool
- Outdoor pool
- Pool towels
Family friendly
- Child pool
Fitness
- Fitness centre
Reviews of Ambiance Suites
7.9
Good
2075 verified ratings
Wonderful
826
Very good
480
Good
372
Okay
153
Fair
114
Mediocre
53
Poor
77
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many highlighting issues with service and cleanliness. However, the location and value for the price were frequently praised, making it a decent option for budget travelers. Some guests enjoyed the comfortable beds and friendly staff, while others faced challenges with noise and room odors.AI-generated from customer reviews
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Score by provider
7.9 out of 10
403 reviews
7.6 out of 10
10 reviews
6.8 out of 10
4 reviews
7.7 out of 10
8 reviews
All reviews
Pros (+) Norman was awesome. He was friendly, knowledgeable and helpful.
Pros (+) staff was friendly, great value, the rooms were nice and came with a couch, fridge and dining table
Pros (+) Rooms
Cons (-) parking
Cons (-) Don't expect more its a small motel with 10X10 pool so your back yard pool is bigger then this.
Pros (+) Friendly staff Good location for off-kulkana
Cons (-) Hotel desk operator wouldn't assist with anything like advising a place to go snorkeling or how to call Mexican collect call operator Bugs in my bed Room smelled like smoke
Pros (+) The hotel was great and the staff was nice. Each room had its own WiFi. There was a living room area, along with a large bedroom and bathroom. Everything was updated and was nicer than the hotel we stayed in for 180.00 per night on the beach.
Cons (-) The only complaint We have regarding this hotel was the smell of our room. We aren't sure if it's the cleaning supies or what but it was pretty horrible. If you can get past the smell though the hotel is great to stay in.
Pros (+) Everything was excellent. The room was comfortable and clean. We had a wifi hotspot outside room, so very fast connection. We had plenty of hot water and water pressure. The hotel food was great and really good restaurants were within walking distance. The pool area was private and comfy. There is a casino right next door.
Cons (-) It was far from the airport and beaches. Call the hotel to arrange a taxi to the airport, only $20. We took the airport shuttle, 40 min wait and $40.
Location
Av. Tulum No. 227 S.M. 20, 77500 Cancún, Quintana Roo
What's nearby
- Glorieta del Ceviche0.6 km
- Estadio de Beisbol Beto Avila1.2 km
- Estadio Olímpico Andrés Quintana Roo1.4 km
- Puerto Cancun2 km
- La Gran Plaza3.3 km
- Puerto Juarez3.9 km
- Gran Puerto4.1 km
- Poliforum Benito Juarez5.6 km
- Cancun Golf Club at Pok Ta Pok6.9 km
- La Isla Shopping Mall7.8 km
- Cancun Convention Center8.2 km
- Kukulcan Plaza8.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ambiance Suites
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | C$ 99 |
Average price (weekend night) | C$ 85 |
When to book a room at Ambiance Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CancúnGood to know
Value for money | 8.0 |
|---|---|
Distance to downtown | 0.7 km |
Nearest Airport | Cancun |
Distance to airport | 13.8 km |
Everything you need to know for your stay in Cancún
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