Moon Palace Cancun

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 6000

Cheapest
rate per night

8.6

Excellent
based on 47 reviews
Moon Palace Cancun - Cancún, Quintana Roo, Mexico
Mon. 23/11
-
Tue. 24/11
Compare vs. KAYAK |

Provider Nightly total
Stayforlong C$ 288
Vrbo C$ 294
Snaptravel C$ 314
Stayforlong
Vrbo
Snaptravel

Good to know

Value for money

8.1

Distance to city centre

18.7 km

Location rating

8.6

Nearest Airport

Cancún

Distance to airport

7.3 km

Rooms

Mon. 23/11
Tue. 24/11

Deluxe Rooms

C$ 288+

Bed type
Provider
Nightly base price
Unknown
C$ 288 per night
King bed
C$ 314 per night
Unknown
C$ 332 per night
Unknown
C$ 333 per night
Unknown
C$ 338 per night
King bed
C$ 354 per night
Unknown
C$ 361 per night
Unknown
C$ 397 per night
Unknown
C$ 412 per night
Unknown
C$ 412 per night
Unknown
C$ 434 per night
Unknown
C$ 485 per night

Standard Rooms

C$ 362+

Bed type
Provider
Nightly base price
Unknown
C$ 362 per night

Superior Rooms

C$ 442+

Bed type
Provider
Nightly base price
Unknown
C$ 442 per night
Unknown
C$ 442 per night
Unknown
C$ 460 per night
Unknown
C$ 669 per night

Resort Rooms

C$ 382+

Bed type
Provider
Nightly base price
Unknown
C$ 382 per night
Unknown
C$ 544 per night
Unknown
C$ 544 per night

Reviews

Pros

Cons

Traveller rating

29
16
6
6
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Aug. 2019
    10.0

    Been several times. Always nice.

  • Excellent
    May 2015
    9.7

    If you're not having a great time at Moon Palace,

    This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!

    There was nothing not to like.

  • Excellent
    Feb. 2015
    8.2

    Mostly good

    The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.

    The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.

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About

Overview

Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure.

Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres.

Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons.

Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar.

Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa.

Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 47 reviews

9.3

Cleanliness

9.4

Comfort

9.0

Staff

8.0

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Babysitting or child care
Mobile hotspot device
Business centre
Car rental
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Garden view
Shops (on site)
Room service
Smoke alarms
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Cycling
Child pool
iPhone dock
Outdoor pool
Diving
Snorkeling
Evening entertainment
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Xbox 360 (gaming console)
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
Mini-golf
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Public bath
Airport shuttle (surcharge)
Delivered food is securely covered
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Free long-term parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Playground
Pool table
Water sport facilities (on site)
Private beach
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Steam room
Night club
Storage available
Private parking
Shuttle service (additional charge)
Free valet parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Ticket service
Outdoor tennis
Terrace/Patio
Disabled Access
Beach towels
Linens
Towels
Safety deposit box
Sea view
Rooftop
Elevator
Massage
Shower
Slippers
First-aid kit
Snack bar
Alarm clock
Allergy-free room
Solarium
Balcony
Spa bath
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Chapel/shrine
Toilet
Safe
Sauna
Coffee machine
TV
Desk
VIP room facilities
Wardrobe or closet
DVD player
Water slide

FAQs when booking at Moon Palace Cancun

How are the Moon Palace Cancun playrooms equipped?

What kind of events take place onsite at the Moon Palace Cancun?

What awaits guests in the Moon Palace Cancun Wired Lounge?

Does the Moon Palace Cancun spa also open its doors for children?

Does the Moon Palace Cancun feature a honeymoon package?

How do I get from Cancun Airport to the Moon Palace Cancun?

Where is Moon Palace Cancun located?

When is check-in time and check-out time at Moon Palace Cancun?

Does Moon Palace Cancun offer free Wi-Fi?

Does Moon Palace Cancun offer free parking?

Does Moon Palace Cancun offer free airport shuttle service?

How far is Moon Palace Cancun from the airport?

Can you bring pets to Moon Palace Cancun?

Does Moon Palace Cancun have a pool?

Photos

All Photos (34)
Bedroom (8)
Bar (3)
Pool (5)
Beach (1)

Location

Most Popular Landmarks

  • Wet'n Wild Cancún 4.3 km
  • El Rey Ruins 9.4 km
  • Playa Delfines 9.6 km
  • Museo Maya de Cancun 10.7 km
  • Kukulcan Plaza 14.3 km
  • Playa Marlin 14.5 km

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