Moon Palace The Grand Cancun

5 stars
8.3
Very good
based on 240 reviews
240 reviews
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo, Mexico
Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo
+52 998 881 6000
Wed 19/8
-
Thu 20/8
2 guests, 1 room
Pool
Pool
Other
Pool
Other
Other
Bedroom
Gym
Bedroom
Bar
Outdoors view
Lounge
Bar
Bedroom
Restaurant
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Latest deals for Moon Palace The Grand Cancun

Wed 19/8
-
Thu 20/8
Deluxe room, bed type unknown
C$ 680
nightly with fees
Deluxe room, bed type unknown
C$ 718
nightly with fees
Deluxe room, bed type unknown
C$ 727
nightly with fees
Deluxe room, bed type unknown
C$ 730
nightly with fees
Deluxe room, bed type unknown
C$ 737
nightly with fees
Deluxe room, bed type unknown
C$ 745
nightly with fees
Deluxe room, bed type unknown
C$ 756
nightly with fees
Deluxe room, bed type unknown
C$ 761
nightly with fees
Deluxe room, bed type unknown
C$ 782
nightly with fees
Deluxe room, bed type unknown
C$ 802
nightly with fees
Deluxe room, bed type unknown
C$ 819
nightly with fees
Deluxe room, bed type unknown
C$ 819
nightly with fees
Deluxe room, bed type unknown
C$ 824
nightly with fees
Deluxe room, bed type unknown
C$ 859
nightly with fees
Deluxe room, bed type unknown
C$ 875
nightly with fees
Deluxe room, bed type unknown
C$ 876
nightly with fees
Deluxe room, bed type unknown
C$ 884
nightly with fees
Deluxe room, bed type unknown
C$ 911
nightly with fees
Deluxe room, bed type unknown
C$ 919
nightly with fees
Deluxe room, bed type unknown
C$ 942
nightly with fees
Standard Room, bed type unknown
C$ 1,341
nightly with fees
Deluxe room, bed type unknown
C$ 3,380
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Moon Palace The Grand Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shared toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews of Moon Palace The Grand Cancun

8.3
Very good
240 verified ratings
Wonderful
137
Very good
29
Good
20
Okay
12
Fair
10
Mediocre
6
Poor
26

Summary of reviews

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All reviews

10
Wonderful
Aniedi, Jul 2024
The resort is outstanding. I have a deep appreciation for this establishment. The staff members are exceptionally friendly.

Location

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

What's nearby

  • Lakam Centre Cancun-Riviera Maya6.3 km
  • El Rey Ruins10.6 km
  • Playa Delfines10.8 km
  • Iberostar Golf Club Cancun11.1 km
  • Iberostar Cancun Peninsula Convention Centre11.4 km
  • Poliforum Benito Juarez13.6 km
  • Spa at The Royal Sands15 km
  • Kukulcan Plaza15.5 km
  • La Isla Shopping Mall16.3 km
  • La Gran Plaza18.1 km
  • Cancun Golf Club at Pok Ta Pok18.9 km
  • Estadio Olímpico Andrés Quintana Roo19.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 002-025-002113/2026

Essential information about Moon Palace The Grand Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
July
C$ 1,355
C$ 1,304
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 17% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Moon Palace The Grand Cancun

Which month has the cheapest rates at Moon Palace The Grand Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Moon Palace The Grand Cancun is September, with an average nightly rate of C$ 866. The most expensive month is December at C$ 1,756 per night.

What is the cheapest day to book Moon Palace The Grand Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Moon Palace The Grand Cancun is Tuesday, with an average nightly rate of C$ 1,127. The most expensive day is Monday at C$ 1,455 per night.

How far in advance should you book Moon Palace The Grand Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Moon Palace The Grand Cancun, book around 11 weeks in advance. This could save you approximately 21% compared to booking last minute.

KAYAK's top tips for your stay at Moon Palace The Grand Cancun

  • If you’re after a cheap room at Moon Palace The Grand Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moon Palace The Grand Cancun, plan to stay on a Tuesday or Friday. The most expensive day is usually Monday.
  • The cheapest price a room at Moon Palace The Grand Cancun was booked for on KAYAK in the last 2 weeks was C$ 845, while the most expensive was C$ 1,863.
  • How long should you stay at Moon Palace The Grand Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Moon Palace The Grand Cancun

  • Does The Grand at Moon Palace Cancun offer special honeymoon services?

    Couples on honeymoon at The Grand at Moon Palace Cancun can enjoy one of two special packages. The complimentary package is available to those staying for a minimum of 3 nights and includes a dedicated desk, one complimentary dinner, a bottle of sparkling wine, and guaranteed turndown service. For something extra special, the deluxe honeymoon package features all these elements plus a couple’s massage, in-room flowers, a rose petal bath, and a romantic dinner cruise.

  • What sports facilities are available at The Grand at Moon Palace Cancun?

    The Grand at Moon Palace Cancun offers plenty of ways to keep fit and active. State-of-the-art fitness facilities host spinning, yoga, and TRX classes, and guests can take part in plenty of non-motorized watersport activities, from paddleboard yoga to scuba tours.

  • Does The Grand at Moon Palace Cancun have any adults-only areas?

    If you’re looking for a particularly relaxing time by the pool, the Unique Dayclub is an adults-only pool bar that opens from 9:00 am to 6:00 pm daily and offers a range of drinks, cocktails, snacks, and live DJ sets.

  • Are special children’s activities on offer at The Grand at Moon Palace Cancun?

    Children can enjoy a wealth of activities at The Grand at Moon Palace Cancun, ranging from ten-pin bowling to the Playroom, which features everything from neon mini golf to bumper cars and a mirror maze. Teenagers can spend time making new friends in the internet-accessible WIRED LOUNGE, while active younger guests are well catered for with inflatables and slides in the Water Park.

  • What is the best way to get from the airport to The Grand at Moon Palace Cancun?

    It’s possible to reach the hotel by taxi or by rental car from nearby Cancun Airport, but the most convenient mode of arrival is to book the "Stress Free Arrival" offer through the hotel. This includes an airport meet-and-greet service and round-trip transport with complimentary towels, water, and other non-alcoholic beverages.

  • Does The Grand at Moon Palace Cancun offer any special tours or excursions?

    Yes, plenty of excursions can be booked through The Grand at Moon Palace Cancun to help you explore the local area. Sail to the Isla Mujeres and spend the afternoon at an exclusive beach club, tour the archaeological site at Tulum or the colonial city of Valladolid, or enjoy boat trips that include the chance to snorkel, swim with dolphins or watch a spectacular sunset.

  • What is the best room at The Grand at Moon Palace Cancun?

    If you’re looking for a truly special treat while on vacation, why not consider booking the Swim-Up Suite at The Grand at Moon Palace Cancun? This luxurious room features a furnished patio that leads to your own private pool, not to mention a menu of other little treats including an exclusive beach bag and a daily-refreshed selection of premium spirits. The suite can take up to two adults and two children aged 4-17, meaning that the whole family can indulge in this oasis.

  • Where is Moon Palace The Grand Cancun located?

    Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5, 19.8 km from the centre of Cancún. Lakam Centre Cancun-Riviera Maya is the closest landmark to Moon Palace The Grand Cancun.

  • When is check-in time and check-out time at Moon Palace The Grand Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Moon Palace The Grand Cancun.

  • Does Moon Palace The Grand Cancun offer free Wi-Fi?

    Yes, Moon Palace The Grand Cancun offers free Wi-Fi.

  • Does Moon Palace The Grand Cancun offer free parking?

    Yes, Moon Palace The Grand Cancun offers free parking.

  • How far is Moon Palace The Grand Cancun from the airport?

    Moon Palace The Grand Cancun is 7.8 km from Cancun. Moon Palace The Grand Cancun is 52.3 km from Cozumel Intl.

  • Does Moon Palace The Grand Cancun have a pool?

    Yes, Moon Palace The Grand Cancun has a pool on-site.

  • How does KAYAK find such great Moon Palace The Grand Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace The Grand Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace The Grand Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace The Grand Cancun.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
36% cheaperMoon Palace Cancun8.3 Excellent (796 reviews)1.24 kmPrivate beach, snorkelling, Outdoor poolC$ 529+
Resort
48% cheaperHaven Riviera Cancun8.9 Excellent (1,657 reviews)1.39 kmPrivate beach, no minors, Water sport facilities (on site)C$ 430+
Resort
33% cheaperMoon Palace Nizuc8.2 Excellent (155 reviews)1.25 kmPrivate beach, Water sport facilities (on site), snorkellingC$ 548+

Cheapest

See cheapest stays in Cancún
5-star hotel
36% cheaperMoon Palace Cancun8.3 Excellent (796 reviews)1.24 kmPrivate beach, snorkelling, Outdoor poolC$ 529+
Resort
48% cheaperHaven Riviera Cancun8.9 Excellent (1,657 reviews)1.39 kmPrivate beach, no minors, Water sport facilities (on site)C$ 430+
Resort
33% cheaperMoon Palace Nizuc8.2 Excellent (155 reviews)1.25 kmPrivate beach, Water sport facilities (on site), snorkellingC$ 548+

Most recommended

See most recommended stays in Cancún
5-star hotel
36% cheaperMoon Palace Cancun8.3 Excellent (796 reviews)1.24 kmPrivate beach, snorkelling, Outdoor poolC$ 529+
Resort
48% cheaperHaven Riviera Cancun8.9 Excellent (1,657 reviews)1.39 kmPrivate beach, no minors, Water sport facilities (on site)C$ 430+
Resort
33% cheaperMoon Palace Nizuc8.2 Excellent (155 reviews)1.25 kmPrivate beach, Water sport facilities (on site), snorkellingC$ 548+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.8
19.8 km
Cancun
7.8 km

Everything you need to know for your stay in Cancún