Good to know
|Distance to city centre||10.6 km|
|Distance to airport||11.3 km|
|"Staff was extremely accommodating and friendly."||(in 65 reviews)|
|"Clean location and friendly staff."||(in 11 reviews)|
|"plunge pool and amazing ocean view!"||(in 14 reviews)|
|"The shower drains slow."||(in 6 reviews)|
|"Last, the room."||(in 8 reviews)|
|"Last, the room."||(in 8 reviews)|
Time of year
Show reviews that mention
|beautiful beach||in 41 reviews|
|beautiful views||in 4 reviews|
|best about the hotel||in 41 reviews|
|clean our room||in 49 reviews|
|da vinci||in 9 reviews|
|double beds||in 6 reviews|
|drains slow||in 6 reviews|
|excellent and service||in 29 reviews|
|food was excellent||in 107 reviews|
|great place||in 2 reviews|
|italian restaurant||in 35 reviews|
|location and friendly staff||in 24 reviews|
|make reservations||in 8 reviews|
|sea view room||in 66 reviews|
|staff was amazing||in 132 reviews|
|sushi bar||in 38 reviews|
The food was delicious and the entire staff very friendly and eager to help you
Our in room bar-refrigerator didn’t keep beverages cold
The staff was extremely friendly and helpful!!! The pools were nice!! Drinks were good especially mango mojito at the beach!
Foods were good. Location was perfect where is near the Museum and some shops. Rooms and bathroom were clean enough and the both directions (lagoon and ocean) have nice view. Although it was stated in previous comments, WiFi was good enough. The front desk was helpful.
The beverages were lower quality, You should state the good quality brands while ordering a drink. The pool is not swimmable since it is very shallow. Also you should make a reservation for some restaurants (Asian, Mexican and Italian) between 10AM - 4PM. Sometimes, the restaurants are filled when trying a reservation even at 11AM. Consigliere was not friendly.
The friendless of the waiters and staff in the dining rooms.
The room was poorly furnished. It should have had a desk or something to put a computer on. The food on the buffet was very limited and consisted of cheap bean dishes and etc. No guacamole for instance. There are only two al carte restaurants. The concierge would say that both restaurants were full. They weren't. One of the staff told me it was just a device to get you to eat in the cheap buffet. We paid for a ocean view room but the cement wall was so high, if you sat down all you could see was sky. Guest are allowed to "save" chairs by the pool with towels.
All the staff at the hotel really took their time to try and learn and remember your name. Made you feel cared about and like you were the number one priority. I never wanted to leave honestly and I would go back in a heart beat!
Omni Cancun Hotel & Villas is an all-inclusive resort in Cancun that provides guests with the spirit of Mayan culture and lavish amenities. Hotel highlights include a full-service spa, all-inclusive dining choices, and a plethora of daily resort activities.
Adults can unwind at the day spa in the resort that provides treatment options like massages, facials, haircuts, and manicures. Special packages are also available here for groups or for individuals who wish to spend a full day at the spa.
This resort also has many outdoor activities to choose from. Some of which include swimming in the pool, raising turtle awareness through the Turtle Program, and relaxing on one of many white sandy beaches. Kid parties are also available here on Sundays, which includes fun games and piñata contests.
Water sports, fishing, and boating activities are popular here as well. Guests may indulge in thrilling bingo nights, or learn how to dance through the exciting classes at Omni Cancun Hotel & Villas. For a dining experience that highlights Mexican and Caribbean food, visitors will enjoy the variety of bars and restaurants here. Guests can dine at Da Vinci Restaurant, La Vista, and La Paloma. The all-inclusive menus include unlimited food, drinks, and room service at any time of the day.
Omni Cancun Hotel & Villas has rooms that are decked with marble floors, large windows, and comfortable seating areas. Three-story villas with more than 2,000 square feet of space and suites like the Presidential with a full living and dining room along with a rooftop terrace are also offered here for a premier lodging experience.
When vacationing in Cancun, travelers can indulge in the thrill of water sports and upscale spa services at the Omni Cancun Hotel & Villas.
based on 3,237 reviews
Things to Know
- Nice building
- Clean rooms
- Friendly service
- Clean hotel facilities
Policies vary by room type and provider.
Reviews about Omni Cancun Hotel & Villas
Most Popular Landmarks
- Museo Maya de Cancun 372 m
- Playa Delfines 1.6 km
- El Rey Ruins 1.7 km
- Kukulcan Plaza 3.2 km
- Playa Marlin 3.4 km
- Acuario Interactivo 4.1 km
|Playa Del Carmen||59.5 km|