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Emporio Cancun
4 stars

Emporio Cancun

Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 283 3800Official website
From
C$ 100
Cheapest

rate per night

8.1
Very good
based on 5691 reviews
5,691 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 100
Superior Room
C$ 151
King room
C$ 171
101 more Emporio Cancun deals
101 more Emporio Cancun deals

Photos of Emporio Cancun

Overview

Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts.

The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests.

Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.

8.1
Very good rating
Based on 5,691 verified guest reviews

Latest deals for Emporio Cancun

Mon 30/6
Tue 1/7
King room
bed type unknown
C$ 171
bed type unknown
C$ 193
1 king bed
C$ 207
Double room
bed type unknown
C$ 198
bed type unknown
C$ 226
bed type unknown
C$ 231
Luxury Room
bed type unknown
C$ 435
Standard Room
bed type unknown
C$ 205
bed type unknown
C$ 260
bed type unknown
C$ 291
Superior Room
bed type unknown
C$ 151
bed type unknown
C$ 166
bed type unknown
C$ 167
Deluxe room
bed type unknown
C$ 100
bed type unknown
C$ 120
bed type unknown
C$ 134
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Emporio Cancun

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground
  • Swimming pool toys

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Kitchen

  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Coffee machine

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

General

  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Telephone

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar

Fitness

  • Fitness centre
  • Tennis
  • Fitness room

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Reviews of Emporio Cancun

8.1
Very good
5691 verified ratings
Wonderful
2787
Very good
1046
Good
730
Okay
336
Fair
304
Mediocre
173
Poor
315

Summary of reviews

Guests say
Guests expressed disappointment with the hotel primarily due to poor service and ongoing construction, which disrupted their stay. Many reviews highlighted the slow service and lack of cleanliness in certain areas, particularly the pool. While some guests appreciated the friendly staff and the beautiful pool, the overall experience was marred by noise and inconvenience from the construction work.
AI-generated from customer reviews
Cleanliness2 out of 10
Service1 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.0
Very good
ko, Jul 2024
The AC wasn't cold enough, the room felt hot and humid. The slide door was broken they try to fix it but It was the same and the fridge didn't work either they swapped but I didn't felt like it was cooling. So I guess they need to work on the little things and keep everything running like it should. For the food, there wasn't a variety per day it was the same every day for all meals.
2.0
Poor
Praveen, Jan 2024
BEWARE !!! , Not sure if its the booking site(priceline) or the hotel who is running this scam, if you are more than 2 adults staying in a room please read this... I booked a room for 2 adults 2 kids, the price was the same even for 4 adults (i have screen shots). No where they show a different price for addtional adults. The email confimation said hotel may charge for additional Guests. so, I cal...
Read more
8.8
Very good
Anonymous, Jun 2018
Pros (+) in general everything was ok with the hotel
Cons (-) I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old
9.1
Wonderful
Anonymous, Dec 2017
Pros (+) The view is really nice, and all the pool sofas provided are nice and clean.
Cons (-) Food here is not as good as expected. Not much choice and no seafood.
10
Wonderful
Anonymous, Sep 2017
Pros (+) Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
3.1
Poor
Grayson, Jan 2017
Pros (+) The price was the only thing appealing about this place.
Cons (-) Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.
5.7
Fair
Anonymous, Jan 2017
Pros (+) Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.
9.7
Wonderful
Anonymous, Oct 2015
Pros (+) The resort and the staff were amazing. Clean rooms.
Cons (-) Nothing

Location

Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo

What's nearby

  • Iberostar Cancun Peninsula Convention Centre0.8 km
  • Iberostar Golf Club Cancun1 km
  • Playa Delfines1.4 km
  • El Rey Ruins1.5 km
  • Spa at The Royal Sands2.9 km
  • Kukulcan Plaza3.4 km
  • La Isla Shopping Mall4.3 km
  • Poliforum Benito Juarez6.8 km
  • Cancun Golf Club at Pok Ta Pok7 km
  • CoCo Bongo Cancun7.3 km
  • Hard Rock Cafe Cancun7.3 km
  • Cancun Convention Center7.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Emporio Cancun

Low season

October

High season

January

Average price (weeknight)

C$ 199

Average price (weekend night)

C$ 230
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 66% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Emporio Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Emporio Cancun

  • If you’re after a cheap room at Emporio Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Emporio Cancun, plan to stay on a Thursday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Emporio Cancun was booked for on KAYAK in the last 2 weeks was C$ 167, while the most expensive was C$ 262.
  • How long should you stay at Emporio Cancun? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Emporio Cancun

  • What are the reasons for staying at Emporio Cancun instead of any other hotel?

    The Emporio Cancun is a hotel of choice for visitors to the city due to its affordability and proximity to significant retail complexes. If you're traveling to the city for a vacation with your family, friends, or coworkers or on a business trip, this is the perfect spot to stay. If you reserve a room at this hotel, you will significantly reduce your overall spending. The facility is perfect for travelers looking to have an exciting shopping experience while in the city because of its proximity to major malls. Lastly, reserving a room at this hotel is a worthy move due to its magnificent rooms and the tranquility of its surroundings.

  • How is parking at Emporio Cancun?

    When coming with your personal or rented car to Emporio Cancun, you will surely need to know whether parking is available as well as any other relevant parking information. The hotel's visitors now have two parking options to choose from. Diamond and seven-star visitors will receive free parking during their stay at the hotel. The hotel offers valet parking as a second choice, which is charged at a reasonable rate per night.

  • How can you connect to Emporio Cancun from the airport?

    Various transport options are available for visitors landing at Cancun International Airport, including taxis, car rentals, and shuttles. Out of these, the airport shuttles offered by Emporio Cancun are the best transport option for travelers who want to connect to the hotel from the airport. These shuttles operate on a 24-hour basis, and you can access their services by communicating with the hotel. Apart from this, you can use a taxi, which offers the fastest means of transport, taking about 18 minutes from the airport to arrive at the hotel.

  • Why should I definitely eat at Emporio Cancun?

    Your dining requirements will be met by the Condimento Restaurant, which is situated in the Emporio Cancun. The restaurant is well-known for its delectable food presented in a tidy and quiet setting. The Condimento Restaurant offers meals at lower prices when compared to other nearby restaurants. In addition to the delectable and reasonably priced food, the personnel at this restaurant is excellent. The staff is helpful and attentive to customers in addition to being friendly. You can always ask for help whenever you need it, and any member of the staff would be happy to help.

  • Does Emporio Cancun offer any excursion services to its visitors?

    If you stay at Emporio Cancun, you're lucky since using the hotel's excursion services will provide you the opportunity to explore Retorno Gucumatz. On the weekends, the hotel arranges trips to a variety of tourist destinations. Some of the well-liked locations that the hotel allows its guests to discover and spend some quality time outside include Tours Acuaticos TravelArt Museum and El Rey Archaeological Zone. For sponsored visitors, such as those using hotel excursion services, some of these and other attraction sites allow express admission.

  • Where is Emporio Cancun located?

    Emporio Cancun is located at Blvd. Kukulcan, Retorno Gucumatz, Km.17 in Hotel Zone, 10.7 km from the centre of Cancún. Iberostar Cancun Peninsula Convention Centre is the closest landmark to Emporio Cancun.

  • When is check-in time and check-out time at Emporio Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Emporio Cancun.

  • Does Emporio Cancun offer free Wi-Fi?

    Yes, Emporio Cancun offers free Wi-Fi.

  • Does Emporio Cancun offer free parking?

    Yes, Emporio Cancun offers free parking.

  • How far is Emporio Cancun from the airport?

    Emporio Cancun is 10.8 km from Cancun. Emporio Cancun is 63.4 km from Cozumel.

  • Does Emporio Cancun have a pool?

    Yes, Emporio Cancun has a pool on-site.

  • How does KAYAK find such great Emporio Cancun hotel deals?

    KAYAK scours the web for all room deals available at Emporio Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Emporio Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Emporio Cancun.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Ocean Villa by Omni Cancun
0.17 kmC$ 996+
4-star hotel
Wyndham Grand Cancun All Inclusive Resort & Villas7.8 Good (708 reviews)0.2 kmSnorkeling, Outdoor pool, beachfrontC$ 285+
3-star hotel
16% cheaper
Cancun Plaza Condo
7.8 Good (19 reviews)0.22 kmBar/Lounge, Free Wi-Fi, Business centreC$ 182+
5-star hotel
The Pyramid at Grand Oasis7.2 Good (2,110 reviews)0.52 kmPrivate beach, snorkelling, Outdoor poolC$ 301+

Cheapest

See cheapest stays in Cancún
3-star hotel
16% cheaper
Cancun Plaza Condo
7.8 Good (19 reviews)0.22 kmBar/Lounge, Free Wi-Fi, Business centreC$ 182+
4-star hotel
Wyndham Grand Cancun All Inclusive Resort & Villas7.8 Good (708 reviews)0.2 kmSnorkeling, Outdoor pool, beachfrontC$ 285+
5-star hotel
The Pyramid at Grand Oasis7.2 Good (2,110 reviews)0.52 kmPrivate beach, snorkelling, Outdoor poolC$ 301+
4-star hotel
Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only
8.3 Excellent (117 reviews)1.11 kmAdults only, Outdoor pool, Spa and wellness centreC$ 351+

Most recommended

See most recommended stays in Cancún
4-star hotel
Fiesta Americana Condesa Cancun8.5 Excellent (1,898 reviews)0.92 kmSnorkeling, Outdoor pool, beachfrontC$ 433+
4-star hotel
Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only
8.3 Excellent (117 reviews)1.11 kmAdults only, Outdoor pool, Spa and wellness centreC$ 351+
5-star hotel
Iberostar Selection Coral Cancún8.3 Excellent (185 reviews)0.77 kmPrivate beach, no minors, Outdoor poolC$ 492+
4-star hotel
Wyndham Grand Cancun All Inclusive Resort & Villas7.8 Good (708 reviews)0.2 kmSnorkeling, Outdoor pool, beachfrontC$ 285+

Good to know

Value for money

7.9

Distance to downtown

10.7 km

Nearest Airport

Cancun

Distance to airport

11.2 km

Everything you need to know for your stay in Cancún