Nestled on the beach, this Avenida Kukulkan resort is within 3 mi (5 km) of Ballenas Beach, La Isla Shopping Mall, and Delfines Beach. El Rey Ruins is 2.4 mi (3.9 km) away.
Cons: Front desk staff is really rude. They want to pinch pennies and charge for things like extra keys. I've never experienced that at a luxury hotel. Also the food quality went down now that it's al inclusive. It's unfortunate this place really used to be luxury. Now it feels like a chuckee cheese.
Pros: -Food was good
-Staff incredibly welcoming and friendly, especially pool staff
-Spa and massage treatments; well worth the moneyCons: -Not enough umbrellas on beach
-Tiered system by pool; no cabanas for non "exclusive members"
-Dining room 'dress code;' no sleeveless for men, but for women it was acceptable. Weird.
-At times, cheap liquor unless expressly asked for better quality alcohol
-AC in room did not work that well