The Royal Islander - An All Suites Resort

8.8
Excellent

Based on 2,449 reviews
 
Kukulkan Boulevard Kilometer 17.5 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
  +52 998 881 0100
The Royal Islander - An All Suites Resort - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Agoda.com C$ 122
TripAdvisor C$ 134
TripAdvisor C$ 134
Agoda.com
per night
TripAdvisor
per night
TripAdvisor
per night

Good to know

Distance to city centre 10.9 km
Location rating 8.6
Nearest Airport Cancun
Distance to airport 11.0 km

Rooms

Check-in
Check-out

Double Rooms

C$ 153+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 153 per night
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Unknown
C$ 187 per night
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C$ 188 per night

Standard Rooms

C$ 122+

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Provider
Nightly base price
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C$ 122 per night
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C$ 134 per night
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C$ 141 per night
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Unknown
C$ 165 per night
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Unknown
C$ 166 per night
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C$ 166 per night
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Unknown
C$ 168 per night
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Unknown
C$ 172 per night
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C$ 172 per night
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C$ 182 per night
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C$ 186 per night
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C$ 186 per night
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Unknown
C$ 197 per night
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C$ 205 per night
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C$ 226 per night
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C$ 239 per night
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Unknown
C$ 255 per night
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Unknown
C$ 263 per night

Resort Rooms

C$ 134+

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Provider
Nightly base price
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Unknown
C$ 134 per night

Reviews

Traveller rating

122
67
11
10
0

Time of year

Traveller type

Show reviews that mention

+
change rooms in 8 reviews
family vacation in 4 reviews
good food in 28 reviews
nice swimming pool in 50 reviews
ocean view in 51 reviews
old furnitures in 4 reviews
olympic swimming in 13 reviews
pool and beach in 93 reviews
reduced price in 5 reviews
spacious room in 7 reviews
time share in 7 reviews
  • Good
    Dec. 2017
    8.0

    Lunch and dinner food at the hotel was pretty good

    Lots of old people on their timeshares and breakfast buffet was shitty

  • Excellent
    Dec. 2017
    10.0

    Great place for a long weekend!

    THe resort views from our room were awesome. The beach was great and close and the pools over looking the beach was great.

    The only thing I didn’t like was just slow check in. I guess it’s just typical for Mexico I have noticed.

  • Excellent
    Nov. 2016
    10.0

    Awsome place to stay

    Everything from the moment you come in to the rooms, the view, can't wait to go back

    No comment here awsome place

  • Mediocre
    Sep. 2016
    2.2

    Worst experience ever

    Honestly there's nothing I didn't like

    I've never been so humiliated in my life and in front of my kids. It was always something with these people. I've been coming here before but lately the workers are rude and when you ask them something hey make it look like your bothering them. Check out is now at 10 which our luggage got kicked out the room, while we were having breakfast. Our luggage a was left outside our room. The people at the front desk were always in a bad mood. The only day we truly enjoyed was the 1st day when everyone was really nice. And the maid that clean our bedroom kept harrising us for tip. We left her 20$ usd and she had the odacity to look at me like I was cheap.

  • Good
    Apr. 2016
    8.0

    Cleanliness

    Old facilities

  • Excellent
    Oct. 2015
    9.4

    I really enjoy the Yoga and Zumba classes in the morning. Our room got upgraded to an ocean front. It was very very nice . Services are excellent ! You can take the hotel shuttle to other Royal hotels. There is a shopping mall a few minutes walk from Royal Sands you can shop for brand names merchandise, souvenirs and also a supermarket. We will stay again next time. The only problem is the hotel sit way in the back of the main road and if you are arriving in your own car you might miss the entrance.

  • Okay
    Jan. 2015
    6.0

    close to the beach, nice pool

    odd smell in the main lobby, hotel is outdated

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About

Overview

The Royal Islander is an all-suites property in the Hotel Zone area of beautiful Cancun, Mexico. It sits directly along the sands of the Caribbean Sea and overlooks Nichupte Lagoon. It is steps from the Mayan Museum and El Rey Mayan ruins, and close to such popular destinations as Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. The San Miguelito Beach is steps away, as is Playa Delfines, and the Cancun International Airport is less than seven miles from the grounds while the Cozumel International Airport is around 40 miles from the hotel. A resort-like destination, the hotel offers a tremendous list of amenities and services that include airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, and baggage hold. There are also laundry services, a gift shop, salon and two trendy restaurants offering three meals daily. The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes. When looking for a perfect beach getaway, whether for a long weekend or lengthier stay, The Royal Islander is a choice sure to delight.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

Based on 2,449 reviews

9.3

Pool

9.1

Beach

7.4

Value

5.5

Wellness

Things to Know

  • Clean rooms
  • Nice building
  • Great view
  • Spacious rooms

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Bicycle rental
Game room
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24hr front desk
Safe
Free parking
Private beach
Storage available
Non-smoking rooms available
Terrace/Patio
Disabled Access
Elevator
Massage
Business centre
Laundry facilities
Child pool
Express check out
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Designated smoking area
Wedding services
Outdoor tennis
Spa
Hot tub
Cable or satellite TV
Kitchen/Kitchenette
Linens
Towels
Golf

Location

Most Popular Landmarks

  • Museo Maya de Cancun 203 m
  • Playa Delfines 1.1 km
  • El Rey Ruins 1.2 km
  • Kukulcan Plaza 3.7 km
  • Playa Marlin 3.9 km
  • Acuario Interactivo 4.6 km

Cancún Travel Guide

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Getting Around

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Playa Del Carmen 59 km

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