The Royal Islander - An All Suites Resort

8.7
Excellent

Based on 2,537 reviews
 
Kukulkan Boulevard Kilometer 17.5 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
  +52 998 881 0100
The Royal Islander - An All Suites Resort - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Agoda.com C$ 124
TripAdvisor C$ 136
TripAdvisor C$ 136
Agoda.com
per night
TripAdvisor
per night
TripAdvisor
per night

Good to know

Distance to city centre 10.9 km
Location rating 8.4
Nearest Airport Cancun
Distance to airport 11.0 km

Rooms

Check-in
Check-out

Double Rooms

C$ 156+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 156 per night
IMAGE
Unknown
C$ 190 per night
IMAGE
Unknown
C$ 191 per night

Resort Rooms

C$ 136+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 136 per night

Standard Rooms

C$ 124+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 124 per night
IMAGE
Unknown
C$ 136 per night
IMAGE
Unknown
C$ 144 per night
IMAGE
Unknown
C$ 168 per night
IMAGE
Unknown
C$ 169 per night
IMAGE
Unknown
C$ 169 per night
IMAGE
Unknown
C$ 172 per night
IMAGE
Unknown
C$ 175 per night
IMAGE
Unknown
C$ 175 per night
IMAGE
Unknown
C$ 185 per night
IMAGE
Unknown
C$ 189 per night
IMAGE
Unknown
C$ 190 per night
IMAGE
Unknown
C$ 201 per night
IMAGE
Unknown
C$ 209 per night
IMAGE
Unknown
C$ 231 per night
IMAGE
Unknown
C$ 244 per night
IMAGE
Unknown
C$ 260 per night
IMAGE
Unknown
C$ 268 per night

Reviews

Pros

Cons

Traveller rating

105
65
10
10
0

Time of year

Traveller type

Show reviews that mention

+
beautiful pool in 46 reviews
card and they charge in 15 reviews
change rooms in 6 reviews
communal living room in 3 reviews
excellent service in 24 reviews
families ideal in 4 reviews
family vacation in 12 reviews
great place in 17 reviews
make purchases in 2 reviews
ocean view in 43 reviews
ocean view room in 67 reviews
old furnitures in 4 reviews
private beach in 80 reviews
reduced price in 5 reviews
time share in 24 reviews
  • Good
    Dec 2017
    8.0

    Lunch and dinner food at the hotel was pretty good

    Lots of old people on their timeshares and breakfast buffet was shitty

  • Excellent
    Dec 2017
    10.0

    Great place for a long weekend!

    THe resort views from our room were awesome. The beach was great and close and the pools over looking the beach was great.

    The only thing I didn’t like was just slow check in. I guess it’s just typical for Mexico I have noticed.

  • Excellent
    Nov 2016
    10.0

    Awsome place to stay

    Everything from the moment you come in to the rooms, the view, can't wait to go back

    No comment here awsome place

  • Mediocre
    Sep 2016
    2.2

    Worst experience ever

    Honestly there's nothing I didn't like

    I've never been so humiliated in my life and in front of my kids. It was always something with these people. I've been coming here before but lately the workers are rude and when you ask them something hey make it look like your bothering them. Check out is now at 10 which our luggage got kicked out the room, while we were having breakfast. Our luggage a was left outside our room. The people at the front desk were always in a bad mood. The only day we truly enjoyed was the 1st day when everyone was really nice. And the maid that clean our bedroom kept harrising us for tip. We left her 20$ usd and she had the odacity to look at me like I was cheap.

  • Good
    Apr 2016
    8.0

    Cleanliness

    Old facilities

  • Excellent
    Oct 2015
    9.4

    I really enjoy the Yoga and Zumba classes in the morning. Our room got upgraded to an ocean front. It was very very nice . Services are excellent ! You can take the hotel shuttle to other Royal hotels. There is a shopping mall a few minutes walk from Royal Sands you can shop for brand names merchandise, souvenirs and also a supermarket. We will stay again next time. The only problem is the hotel sit way in the back of the main road and if you are arriving in your own car you might miss the entrance.

  • Okay
    Jan 2015
    6.0

    close to the beach, nice pool

    odd smell in the main lobby, hotel is outdated

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Nestled on the beach, The Royal Islander, An All Suites Resort, offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. Play in the pool, head for the tennis court, sign up for a round of golf at a nearby course and explore ancient Mayan temples at El Rey, sip a tropical cocktail on the terrace; savor fresh seafood cooked to perfection. A peaceful ambiance and time-honored hospitality make this resort a truly special place to vacation with family and friends. For dining at The Royal Caribbean (sister resort), Cayo Largo casual dining with an International menu for lunch and seafood specialties on the dinner menu is perfect. Open for breakfast, lunch and dinner. Theme nights and poolside cookouts are staged on different nights of the week. There is a terrace bar for al fresco cocktails. A complimentary guest shuttle bus also puts the activities and entertainment available at the other Cancun Royal Resorts within your grasp. For environmental responsibility, the resort purifies its own water.

iHotelier/iStay

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.7 Excellent

Based on 2,537 reviews

9.3

Pool

9.1

Beach

7.5

Value

4.7

Wellness

Things to Know

  • Clean rooms
  • Nice building
  • Great view
  • Spacious rooms

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Bicycle rental
Game room
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Air-Conditioned
24 Hour Front Desk
Safe
Free parking
Private beach
Storage available
Terrace/Patio
Disabled Access
Elevator
Massage
Business centre
Laundry facilities
Child pool
Express check out
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Designated smoking area
Wedding services
Outdoor tennis
Spa
Hot Tub
Cable or satellite TV
Kitchen/Kitchenette
Linens
Towels
No smoking

Location

Most Popular Landmarks

  • Museo Maya de Cancun 203 m
  • Playa Delfines 1.1 km
  • El Rey Ruins 1.2 km
  • Kukulcan Plaza 3.7 km
  • Playa Marlin 3.9 km
  • Acuario Interactivo 4.6 km

Cancún Travel Guide

Learn about Cancún on KAYAK

Getting Around

Cancun 11 km
Playa Del Carmen 59 km

Nearby hotels

Closest

8.6 Excellent (1,777 reviews)
0.17 km
C$ 158+
8.5 Excellent (3,668 reviews)
0.2 km
C$ 288+
8.3 Excellent (2,846 reviews)
0.34 km
C$ 142+

Cheapest

7.7 Good (1,065 reviews)
2.06 km
C$ 94+
8.3 Excellent (2,846 reviews)
0.34 km
C$ 142+
8.6 Excellent (1,777 reviews)
0.17 km
C$ 158+

Most recommended

9.1 Excellent (6,934 reviews)
0.43 km
C$ 339+
9.1 Excellent (814 reviews)
1.57 km
C$ 447+
9.1 Excellent (3,987 reviews)
1.88 km
C$ 214+