Almost all perfect!
All the hotel services were pretty good! Nice food! Nice restaurants! Nice drinks! Perfect beach! Safety! Good location! Perfect all inclusive, with a lot of other good restaurants out of the hotel also included! Good rooms! Good attention for the customers!
The room service has to be improved! Even if you want just some bottles of water you will probably wait more than 45 minutes! They probably have just one person to deliver the orders on this huge hotel. At the first late night after arriving, with all the restaurants closed, i ordered some food and they spent more than 2 hours 30 mins to tell me that my order was already delivered when it was not! Had to talk to the manager for eating some!
There is a choice of 3 restaurants in Cancun that can be booked for dinner. They are ok, one of them very good.
Buffet food is uneatable. Besides the taste, my boyfriend got a food poisoning after the second meal.
Great, really beautiful resort, awesome pool, grea
Pools Beach Service Beachfront Cabanas Staff was super polite and helpful Food was really good
I'm 29, my lady is 27, and we were probably the youngest people at the resort by 20 years. Older folks were nice, but would have liked more of a mix.
The jewel in the crown of the Royal Resorts Cancun collection, The Royal Sands has a truly regal beachfront setting with 5-star amenities.
Based on 3,133 reviews
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