Pros (+) Ocean and pool is nice
Cons (-) Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay
4 stars
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 4200Photos of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Overview
Cancun is a beautiful tropical paradise with breathtaking views and a rich history. At the Westin Lagunamar Ocean Resort Villas and Spa guest can take it all in with style.
The Westin offers either a studio room or one-bedroom villa and either way, guests will get a beautiful ocean view and a private balcony or patio on which to enjoy the view. All rooms come with the signature Westin Heavenly Bed as well as a plush robe. The villas come with kitchens or kitchenettes and cookware so that guests can enjoy the comforts of a home cooked meal during their stay. Every room comes with satellite television and free WiFi.
Dining options at The Westin offer tastes from the familiar to the exotic. The Oceano is a semi-formal restaurant with subtle décor and an eclectic menu that offers Mexican specialties as well as some international dishes. The Viento Restaurant is a poolside and swim-up bar that serves Mexican and American classics as well as refreshing drinks. The Tierra Market offers guests a quick grab and go snack or all the ingredients to make a delicious meal in their villa. Guests can also enjoy a nice bottle of wine or a Starbucks beverage here. For those who want more local flavors, there are also several restaurants nearby that offer dinner delivery service to guests of the Westin.
The Westin isn’t just a place to stay, it’s a place to have experiences. With events such as the seasonal release of turtles, swim with the whale sharks, or learning how to make guacamole, guests will make many memories to take with them long after they leave the resort. And, after relaxing at The Heavenly Spa by Westin, guests will leave happy and rejuvenated.
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Amenities at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
- Private beach
- Outdoor pool
- Infinity pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
Kitchen
- Kitchen
- Kitchenette
- Dishwasher
- Dishes
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Laundry service
- Clothes dryer
- Iron and ironing board
- Tumble dryer
- Washing machine
Things to do
- Gift shop
- Bicycle rental
- Golf
- Mini-golf
- Table tennis
- Basketball court
Family friendly
- Babysitting or child care
- Kid-friendly
- Cribs available
- Child pool
- Kids' club
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Grill
- Balcony
Health and safety
- Deadbolt locks
- Emergency exit
- Emergency contact numbers
- Safe
- Cleaning products
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Dining
- Restaurant
- Bar/Lounge
- Snack bar
- Dining table
General
- Living room
- Storage available
- Sea view
- Telephone
Fitness
- Fitness centre
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Reviews of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
8.7
Very good
968 verified ratings
Wonderful
635
Very good
124
Good
82
Okay
36
Fair
37
Mediocre
14
Poor
40
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
8.6 out of 10
303 reviews
9.1 out of 10
89 reviews
9.1 out of 10
8 reviews
9.1 out of 10
7 reviews
All reviews
Pros (+) Every room is clean I like size of the bedrooms nice view the pool area
Cons (-) Two different main entrance having to walk a lot layout of the hotel
Pros (+) Close to a shopping mall. Walkable to a tourist shopping mall
Cons (-) The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.
Pros (+) awesome room and pools. the beach was the best
Cons (-) not enough authenticity
Pros (+) The same staff year after year. So friendly and gorgeous beach and pool! Location is great and love having washer and dryer in the room. We have already booked our return!
Cons (-) Loved it all!
Pros (+) An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.
Pros (+) Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown...
Cons (-) Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.
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Location
KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo
What's nearby
- La Isla Shopping Mall159 m
- Kukulcan Plaza0.8 km
- Spa at The Royal Sands1.3 km
- Cancun Golf Club at Pok Ta Pok2.8 km
- Hard Rock Cafe Cancun3.1 km
- CoCo Bongo Cancun3.1 km
- Cancun Convention Center3.3 km
- Iberostar Cancun Peninsula Convention Centre5 km
- Iberostar Golf Club Cancun5.2 km
- Playa Delfines5.7 km
- El Rey Ruins5.8 km
- Puerto Cancun7.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Low season | May |
|---|---|
High season | January |
Average price (weeknight) | C$ 509 |
Average price (weekend night) | C$ 525 |
When to book a room at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CancúnGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 8.6 km |
Nearest Airport | Cancun |
Distance to airport | 14.3 km |
Everything you need to know for your stay in Cancún
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