The Westin Cancun Resort & Spa

4 stars
7.8
Good
based on 4669 reviews
4,669 reviews
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
Boulevard Kukulcan KM 20, Cancún, Quintana Roo
+52 998 848 7400
Sat 3/10
-
Sun 4/10
2 guests, 1 room
Deals from
C$ 140
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 2 double beds
C$ 140
King room, 1 king bed
C$ 163
Deluxe room, 1 king bed
C$ 204
41 more The Westin Cancun Resort & Spa deals
41 more The Westin Cancun Resort & Spa deals
Beach
Pool
Pool
Beach
Beach
Pool
Pool
Restaurant
Restaurant
Building
Pool
Front desk
Beach
Other
Building
Spa
Spa
Living room
Bedroom
Other
Living room
Living room
Balcony
Conference room
Building
Building
Pool
Pool
Pool
Building
Pool
Pool
Pool
Pool
Banquet hall
Other
Other
Bar
Bar
Beach
Living room
Restaurant
Restaurant
Bar
Bar
Other
Restaurant
Restaurant
Balcony
Banquet hall
Bar
Buffet
Living room
Buffet
Bedroom
Bathroom
Buffet
Buffet
Lounge
Balcony
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Mexico is a beautiful place to visit. When visiting Mexico, guests like to go to Cancun. The Westin Resort & Spa, Cancun has stunning views and is family friendly. It is gated for security and has some world-class hospitality.

The rooms include 24-hour room service, complementary bottled water, coffee and tea maker, mini bar, hair dryer, robe, work desk, iron, Wi-Fi, flat screen television, and premium channels. Movies are available for rent from the front desk.

Guests can dine at the Palmar Market, Sea and Stones Restaurant, and Arena Sports Bar.

There is 24-hour fitness center with free weights, cardio equipment, sauna, and tennis courts. The spa at the hotel offers guests many ways to relax and unwind, including massages and hair and nail treatments.

Guests can explore the local attractions such as Tulum Ruins, Chichen Itza, Xcaret Park, and Xel-Ha Park. They can see how much history is here and check out Aztec areas as well.

For those who love being active, there are many activities nearby that they can take part in such as bowling, hiking, sailing, water skiing, kayaking, and snorkeling.

When visiting Mexico, it is important to find a hotel that makes guests feel safe and welcomed. The Westin Resort & Spa, Cancun is just the place. Reservations are easy to make online and if guests have questions about room sizes or amenities, the staff here is bi-lingual, friendly, and knowledgeable of the hotel and of the area. They can guide guests in the right direction before they get here.

7.8
Good
4669 reviews

Latest deals for The Westin Cancun Resort & Spa

Sat 3/10
-
Sun 4/10
Double room, 2 double beds
C$ 140
nightly with fees
Standard Room, bed type unknown
C$ 212
nightly with fees
Deluxe room, bed type unknown
C$ 216
nightly with fees
Double room, 2 double beds
C$ 147
nightly with fees
King room, 1 king bed
C$ 180
nightly with fees
Deluxe room, 2 double beds
C$ 224
nightly with fees
Double room, 2 double beds
C$ 159
nightly with fees
King room, bed type unknown
C$ 180
nightly with fees
Deluxe room, bed type unknown
C$ 223
nightly with fees
King room, bed type unknown
C$ 159
nightly with fees
Double room, 2 double beds
C$ 162
nightly with fees
Deluxe room, 2 double beds
C$ 484
nightly with fees
Double room, 2 double beds
C$ 161
nightly with fees
King room, 1 king bed
C$ 176
nightly with fees
Standard Room, bed type unknown
C$ 266
nightly with fees
Double room, 2 double beds
C$ 162
nightly with fees
King room, 1 king bed
C$ 163
nightly with fees
Deluxe room, 1 king bed
C$ 204
nightly with fees
King room, 1 king bed
C$ 169
nightly with fees
Deluxe room, 1 king bed
C$ 210
nightly with fees
Double room, bed type unknown
C$ 173
nightly with fees
King room, 1 king bed
C$ 176
nightly with fees
Double room, 2 double beds
C$ 199
nightly with fees
Double room, 2 double beds
C$ 179
nightly with fees
King room, bed type unknown
C$ 180
nightly with fees
Deluxe room, bed type unknown
C$ 227
nightly with fees
Double room, 2 double beds
C$ 180
nightly with fees
King room, 1 king bed
C$ 180
nightly with fees
Deluxe room, 2 double beds
C$ 279
nightly with fees
King room, 1 king bed
C$ 183
nightly with fees
Standard Room, 2 double beds
C$ 267
nightly with fees
Double room, 2 double beds
C$ 275
nightly with fees
Deluxe room, 2 double beds
C$ 215
nightly with fees
Double room, 2 double beds
C$ 301
nightly with fees
Standard Room, bed type unknown
C$ 265
nightly with fees
Deluxe room, bed type unknown
C$ 268
nightly with fees
King room, bed type unknown
C$ 645
nightly with fees
Double room, 2 double beds
C$ 323
nightly with fees
Double room, 2 double beds
C$ 491
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Westin Cancun Resort & Spa

  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle

Reviews of The Westin Cancun Resort & Spa

7.8
Good
4669 verified ratings
Wonderful
2206
Very good
832
Good
607
Okay
294
Fair
256
Mediocre
160
Poor
314

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near the airport and beach, as well as the friendly and helpful staff. The pool areas and breakfast buffet were frequently highlighted as enjoyable features. Cleanliness of the rooms and facilities also received positive mentions. While some guests noted issues such as sargassum on the beach, outdated decor, and occasional service lapses, the overall impression was positive, especially regarding the convenience, amenities, and welcoming atmosphere.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Pool8.5 out of 10
Cleanliness8 out of 10
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All reviews

8.0
Very good
Steve, Feb 2024
The hotel is old and while certain things have been or are being renovated there is a long way to go. The dresser drawers in the room were falling apart; the cleanliness (dust etc) could be better. The staff was a little slow but extremely friendly.
3.9
Poor
Anonymous, Oct 2021
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
4.0
Mediocre
Alan, Aug 2020
Pros (+) breakfast was so goog, the 5-7 also
Cons (-) The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
8.8
Very good
Melanie, May 2018
Pros (+) We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons (-) IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
3.7
Poor
ROTKEO, Apr 2018
Pros (+) Beachfront
Cons (-) No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
10
Wonderful
Hong, Lucas, Mar 2018
Pros (+) love the view and the room decor
4.8
Mediocre
Anonymous, Oct 2017
Pros (+) Staff of the hotel. The beach and the view
Cons (-) In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
9.7
Wonderful
Deborah, Jul 2017
Pros (+) Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons (-) Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
5.7
Fair
Anonymous, Apr 2017
Pros (+) Friendly staff
Cons (-) This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day...
Read more
9.4
Wonderful
Mark, Mar 2017
Pros (+) Beaches
Cons (-) Breakfast too expensive

Location

Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins2.3 km
  • Playa Delfines2.4 km
  • Iberostar Golf Club Cancun2.9 km
  • Iberostar Cancun Peninsula Convention Centre3.1 km
  • Spa at The Royal Sands6.7 km
  • Kukulcan Plaza7.2 km
  • La Isla Shopping Mall8.1 km
  • Poliforum Benito Juarez8.8 km
  • Cancun Golf Club at Pok Ta Pok10.8 km
  • CoCo Bongo Cancun11 km
  • Hard Rock Cafe Cancun11 km
  • Cancun Convention Center11.2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 52-2055918

Essential information about The Westin Cancun Resort & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
February
C$ 203
C$ 276
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Westin Cancun Resort & Spa

Which month has the cheapest rates at The Westin Cancun Resort & Spa?

The cheapest month to stay at The Westin Cancun Resort & Spa is September, with an average nightly rate of C$ 180. The most expensive month is December at C$ 508 per night.

What is the cheapest day to book The Westin Cancun Resort & Spa?

The cheapest day to book The Westin Cancun Resort & Spa is Thursday, with an average nightly rate of C$ 172. The most expensive day is Friday at C$ 296 per night.

How far in advance should you book The Westin Cancun Resort & Spa?

To get the best price at The Westin Cancun Resort & Spa, book around 10 weeks in advance. This could save you approximately 16% compared to booking last minute.

KAYAK's top tips for your stay at The Westin Cancun Resort & Spa

  • If you’re after a cheap room at The Westin Cancun Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in May and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Cancun Resort & Spa, plan to stay on a Thursday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at The Westin Cancun Resort & Spa was booked for on KAYAK in the last 2 weeks was C$ 185, while the most expensive was C$ 238.
  • How long should you stay at The Westin Cancun Resort & Spa? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at The Westin Cancun Resort & Spa

  • What special services does the Westin Resort & Spa, Cancun, offer for families?

    The Westin Resort & Spa in Cancun offers a variety of special services for families, including a children's pool where kids can splash around and have fun in a safe and supervised environment. Additionally, there is a playground on site where children can climb, slide, and play to their hearts' content.

  • Why should I eat at the Westin Resort & Spa, Cancun?

    There are several reasons to consider dining at the Westin Resort & Spa, Cancun, especially at their three on-site restaurants: Sea & Stones Restaurant, Arena Sports Bar, and Sabor Casual Kitchen. Each restaurant offers a different type of cuisine, so there is something for every taste and preference. The Sea & Stones Restaurant specializes in Argentinian-style meats with a seafood twist. The Arena Sports Bar offers a selection of international cuisine, with a focus on American and Mexican dishes. At Sabor Casual Kitchen, guests can enjoy a range of Mexican classics and contemporary options.

  • What is the best room to stay in at the Westin Resort & Spa, Cancun?

    If you're looking for the ultimate tropical getaway, the best room to stay in at The Westin Resort & Spa, Cancun, would be the suite with ocean views. These luxurious suites offer stunning panoramic views of the Caribbean Sea, with floor-to-ceiling windows that showcase the beauty of the surrounding landscape. The suites are elegantly decorated with natural stone accents and luxurious furnishings, creating a relaxing and sophisticated atmosphere. Inside the suite, you'll find spacious living areas, a comfortable king-size bed, and a private balcony where you can sip your morning coffee or enjoy a glass of wine in the evening while admiring the breathtaking views.

  • What business facilities are available at the Westin Resort & Spa, Cancun?

    The Westin Resort & Spa, Cancun, offers several business facilities for guests traveling for work or meetings. The hotel's business center provides various services, including printing, scanning, faxing, and copying. The skilled staff members are also available to assist with secretarial services, translations, or any other business-related needs. The hotel also has several meeting rooms equipped with modern audiovisual technology, high-speed internet, video conferencing, LCD projectors, and screens.  For larger events, the Westin Resort & Spa, Cancun, has a conference space that can accommodate up to 1,000 guests. This space is flexible and can be set up for a variety of business events, such as product launches, exhibitions, or trade shows.

  • What kind of treatments can I find at the spa at the Westin Resort & Spa, Cancun?

    The spa at The Westin Resort & Spa, Cancun, offers a range of luxurious and revitalizing treatments for guests to indulge in. The spa offers a variety of massages, including traditional Swedish massage, deep tissue massage, hot stone massage, and aromatherapy massage, to name a few. In addition, guests can enjoy a range of body treatments, including body wraps, exfoliations, and facials that use natural ingredients like volcanic mud, botanical oils, and seaweed to invigorate and lift the skin's health. Moreover, the spa's hydrotherapy circuit uses the therapeutic effects of water to help relax the mind and body. 

  • Where is The Westin Cancun Resort & Spa located?

    The Westin Cancun Resort & Spa is located at Boulevard Kukulcan KM 20 in Hotel Zone, 13.9 km from the centre of Cancún. El Rey Ruins is the closest landmark to The Westin Cancun Resort & Spa.

  • When is check-in time and check-out time at The Westin Cancun Resort & Spa?

    Check-in time is 4:00 PM and check-out time is 10:00 AM at The Westin Cancun Resort & Spa.

  • How far is The Westin Cancun Resort & Spa from the airport?

    The Westin Cancun Resort & Spa is 9.8 km from Cancun. The Westin Cancun Resort & Spa is 60.2 km from Cozumel Intl.

  • Does The Westin Cancun Resort & Spa have a pool?

    Yes, The Westin Cancun Resort & Spa has a pool on-site.

  • How does KAYAK find such great The Westin Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cancun Resort & Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cancun Resort & Spa.

Nearby hotels and places to stay

Closest

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3-star hotel
20% cheaperClub Regina Cancun managed by Accor7.7 Good (89 reviews)0.1 kmPrivate beach, Outdoor pool, Fitness centreC$ 146+
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Vacation rental
V30 Oceanfront 3br 4bth Villa - Pool - Gym - Sea Views
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Villa Nizuc - Exclusive Beachfront Residence
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Cheapest

See cheapest stays in Cancún
3-star hotel
20% cheaperClub Regina Cancun managed by Accor7.7 Good (89 reviews)0.1 kmPrivate beach, Outdoor pool, Fitness centreC$ 146+
Penthouse Combo #31234: 16BR, Entire Penthouse level of the tower Sleeps 32-34
0.71 kmSnorkeling, Fitness centre, Coffee machineC$ 4,866+
Vacation rental
36% cheaperAR Cancun Plaza6.7 Good (675 reviews)0.86 kmOutdoor pool, air-conditioned, Coffee machineC$ 118+
Vacation rental
34% cheaper
Ocean View Apartments
8.3 Excellent (982 reviews)0.64 kmOutdoor pool, Laundry facilities, Flat-screen TVC$ 122+

Most recommended

See most recommended stays in Cancún
3-star hotel
20% cheaperClub Regina Cancun managed by Accor7.7 Good (89 reviews)0.1 kmPrivate beach, Outdoor pool, Fitness centreC$ 146+
Penthouse Combo #31234: 16BR, Entire Penthouse level of the tower Sleeps 32-34
0.71 kmSnorkeling, Fitness centre, Coffee machineC$ 4,866+
Vacation rental
Cancun Ocean Front Family Villa 18 at Villas Nizuc
10 Excellent (5 reviews)0.43 kmBalcony, air-conditioned, Coffee machineC$ 698+
Vacation rental
Direct Beachfront Paradise: Studio w/ Balcony + Resort Amenities
10 Excellent (2 reviews)0.68 kmBalcony, air-conditioned, Coffee machineC$ 234+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

13.9 km
Cancun
9.8 km

More options for your stay in Cancún