The Westin Cancun Resort & Spa

4 stars
8.1
Very good
based on 4630 reviews
4,630 reviews
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
Boulevard Kukulcan KM 20, Cancún, Quintana Roo
+52 998 848 7400
Fri 31/7
-
Sat 1/8
2 guests, 1 room
Deals from
C$ 118
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 2 double beds
C$ 118
King room, 1 king bed
C$ 152
Deluxe room, bed type unknown
C$ 184
45 more The Westin Cancun Resort & Spa deals
45 more The Westin Cancun Resort & Spa deals
Beach
Pool
Pool
Beach
Beach
Pool
Pool
Restaurant
Restaurant
Building
Pool
Front desk
Beach
Building
Spa
Spa
Living room
Bedroom
Other
Living room
Living room
Beach
Building
Living room
Building
Building
Pool
Pool
Beach
Pool
Building
Pool
Pool
Other
Pool
Pool
Banquet hall
Other
Other
Bar
Bar
Beach
Other
Living room
Restaurant
Restaurant
Bar
Bar
Other
Restaurant
Restaurant
Balcony
Buffet
Living room
Buffet
Bedroom
Bathroom
Buffet
Buffet
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Mexico is a beautiful place to visit. When visiting Mexico, guests like to go to Cancun. The Westin Resort & Spa, Cancun has stunning views and is family friendly. It is gated for security and has some world-class hospitality.

The rooms include 24-hour room service, complementary bottled water, coffee and tea maker, mini bar, hair dryer, robe, work desk, iron, Wi-Fi, flat screen television, and premium channels. Movies are available for rent from the front desk.

Guests can dine at the Palmar Market, Sea and Stones Restaurant, and Arena Sports Bar.

There is 24-hour fitness center with free weights, cardio equipment, sauna, and tennis courts. The spa at the hotel offers guests many ways to relax and unwind, including massages and hair and nail treatments.

Guests can explore the local attractions such as Tulum Ruins, Chichen Itza, Xcaret Park, and Xel-Ha Park. They can see how much history is here and check out Aztec areas as well.

For those who love being active, there are many activities nearby that they can take part in such as bowling, hiking, sailing, water skiing, kayaking, and snorkeling.

When visiting Mexico, it is important to find a hotel that makes guests feel safe and welcomed. The Westin Resort & Spa, Cancun is just the place. Reservations are easy to make online and if guests have questions about room sizes or amenities, the staff here is bi-lingual, friendly, and knowledgeable of the hotel and of the area. They can guide guests in the right direction before they get here.

8.1
Very good
4630 reviews

Latest deals for The Westin Cancun Resort & Spa

Fri 31/7
-
Sat 1/8
Double room, 2 double beds
C$ 118
nightly with fees
Double room, 2 double beds
C$ 139
nightly with fees
Double room, 2 double beds
C$ 150
nightly with fees
Double room, 2 double beds
C$ 151
nightly with fees
King room, bed type unknown
C$ 157
nightly with fees
Double room, 2 double beds
C$ 158
nightly with fees
King room, bed type unknown
C$ 158
nightly with fees
Double room, 2 double beds
C$ 158
nightly with fees
Double room, 2 double beds
C$ 160
nightly with fees
Double room, bed type unknown
C$ 172
nightly with fees
Double room, 2 double beds
C$ 172
nightly with fees
King room, 1 king bed
C$ 175
nightly with fees
King room, 1 king bed
C$ 182
nightly with fees
King room, 1 king bed
C$ 216
nightly with fees
Standard Room, 1 king bed
C$ 257
nightly with fees
Standard Room, bed type unknown
C$ 264
nightly with fees
Double room, 2 double beds
C$ 322
nightly with fees
Double room, 2 double beds
C$ 489
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Westin Cancun Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Things to do

  • Basketball court
  • Gift shop
  • Bicycle rental
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon
  • Table tennis
  • Shopping
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk

Pool and spa

  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool with a view
  • Steam room

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Accessible parking
  • No smoking
  • Pets not allowed

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Private beach
  • Garden

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Kitchen

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

General

  • Family rooms
  • Sea view
  • Solarium
  • Storage available

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Bathroom

  • Hairdryer
  • Toilet

Media and entertainment

  • Cable or satellite TV

Workspace

  • Desk

Reviews of The Westin Cancun Resort & Spa

8.1
Very good
4630 verified ratings
Wonderful
2173
Very good
827
Good
609
Okay
290
Fair
254
Mediocre
162
Poor
314

Summary of reviews

Pros (+)
Cons (-)
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All reviews

8.0
Very good
Steve, Feb 2024
The hotel is old and while certain things have been or are being renovated there is a long way to go. The dresser drawers in the room were falling apart; the cleanliness (dust etc) could be better. The staff was a little slow but extremely friendly.
3.9
Poor
Anonymous, Oct 2021
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
4.0
Mediocre
Alan, Aug 2020
Pros (+) breakfast was so goog, the 5-7 also
Cons (-) The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
8.8
Very good
Melanie, May 2018
Pros (+) We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons (-) IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
3.7
Poor
ROTKEO, Apr 2018
Pros (+) Beachfront
Cons (-) No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
10
Wonderful
Hong, Lucas, Mar 2018
Pros (+) love the view and the room decor
4.8
Mediocre
Anonymous, Oct 2017
Pros (+) Staff of the hotel. The beach and the view
Cons (-) In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
9.7
Wonderful
Deborah, Jul 2017
Pros (+) Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons (-) Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
5.7
Fair
Anonymous, Apr 2017
Pros (+) Friendly staff
Cons (-) This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day...
Read more
9.4
Wonderful
Mark, Mar 2017
Pros (+) Beaches
Cons (-) Breakfast too expensive

Location

Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins2.3 km
  • Playa Delfines2.4 km
  • Iberostar Golf Club Cancun2.9 km
  • Iberostar Cancun Peninsula Convention Centre3.1 km
  • Spa at The Royal Sands6.7 km
  • Kukulcan Plaza7.2 km
  • La Isla Shopping Mall8.1 km
  • Poliforum Benito Juarez8.8 km
  • Cancun Golf Club at Pok Ta Pok10.8 km
  • CoCo Bongo Cancun11 km
  • Hard Rock Cafe Cancun11 km
  • Cancun Convention Center11.2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 005-007-000163/2025

Essential information about The Westin Cancun Resort & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
March
C$ 189
C$ 213
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 61% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Cancun Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Westin Cancun Resort & Spa

  • If you’re after a cheap room at The Westin Cancun Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in May and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Cancun Resort & Spa, plan to stay on a Sunday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at The Westin Cancun Resort & Spa was booked for on KAYAK in the last 2 weeks was C$ 162, while the most expensive was C$ 241.
  • How long should you stay at The Westin Cancun Resort & Spa? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at The Westin Cancun Resort & Spa

  • What special services does the Westin Resort & Spa, Cancun, offer for families?

    The Westin Resort & Spa in Cancun offers a variety of special services for families, including a children's pool where kids can splash around and have fun in a safe and supervised environment. Additionally, there is a playground on site where children can climb, slide, and play to their hearts' content.

  • Why should I eat at the Westin Resort & Spa, Cancun?

    There are several reasons to consider dining at the Westin Resort & Spa, Cancun, especially at their three on-site restaurants: Sea & Stones Restaurant, Arena Sports Bar, and Sabor Casual Kitchen. Each restaurant offers a different type of cuisine, so there is something for every taste and preference. The Sea & Stones Restaurant specializes in Argentinian-style meats with a seafood twist. The Arena Sports Bar offers a selection of international cuisine, with a focus on American and Mexican dishes. At Sabor Casual Kitchen, guests can enjoy a range of Mexican classics and contemporary options.

  • What is the best room to stay in at the Westin Resort & Spa, Cancun?

    If you're looking for the ultimate tropical getaway, the best room to stay in at The Westin Resort & Spa, Cancun, would be the suite with ocean views. These luxurious suites offer stunning panoramic views of the Caribbean Sea, with floor-to-ceiling windows that showcase the beauty of the surrounding landscape. The suites are elegantly decorated with natural stone accents and luxurious furnishings, creating a relaxing and sophisticated atmosphere. Inside the suite, you'll find spacious living areas, a comfortable king-size bed, and a private balcony where you can sip your morning coffee or enjoy a glass of wine in the evening while admiring the breathtaking views.

  • What business facilities are available at the Westin Resort & Spa, Cancun?

    The Westin Resort & Spa, Cancun, offers several business facilities for guests traveling for work or meetings. The hotel's business center provides various services, including printing, scanning, faxing, and copying. The skilled staff members are also available to assist with secretarial services, translations, or any other business-related needs. The hotel also has several meeting rooms equipped with modern audiovisual technology, high-speed internet, video conferencing, LCD projectors, and screens.  For larger events, the Westin Resort & Spa, Cancun, has a conference space that can accommodate up to 1,000 guests. This space is flexible and can be set up for a variety of business events, such as product launches, exhibitions, or trade shows.

  • What kind of treatments can I find at the spa at the Westin Resort & Spa, Cancun?

    The spa at The Westin Resort & Spa, Cancun, offers a range of luxurious and revitalizing treatments for guests to indulge in. The spa offers a variety of massages, including traditional Swedish massage, deep tissue massage, hot stone massage, and aromatherapy massage, to name a few. In addition, guests can enjoy a range of body treatments, including body wraps, exfoliations, and facials that use natural ingredients like volcanic mud, botanical oils, and seaweed to invigorate and lift the skin's health. Moreover, the spa's hydrotherapy circuit uses the therapeutic effects of water to help relax the mind and body. 

  • Where is The Westin Cancun Resort & Spa located?

    The Westin Cancun Resort & Spa is located at Boulevard Kukulcan KM 20 in Hotel Zone, 13.9 km from the centre of Cancún. El Rey Ruins is the closest landmark to The Westin Cancun Resort & Spa.

  • When is check-in time and check-out time at The Westin Cancun Resort & Spa?

    Check-in time is 4:00 PM and check-out time is 10:00 AM at The Westin Cancun Resort & Spa.

  • Does The Westin Cancun Resort & Spa offer free Wi-Fi?

    Yes, The Westin Cancun Resort & Spa offers free Wi-Fi.

  • Does The Westin Cancun Resort & Spa offer free parking?

    Yes, The Westin Cancun Resort & Spa offers free parking.

  • How far is The Westin Cancun Resort & Spa from the airport?

    The Westin Cancun Resort & Spa is 9.8 km from Cancun. The Westin Cancun Resort & Spa is 60.2 km from Cozumel Intl.

  • Does The Westin Cancun Resort & Spa have a pool?

    Yes, The Westin Cancun Resort & Spa has a pool on-site.

  • How does KAYAK find such great The Westin Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cancun Resort & Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cancun Resort & Spa.

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Ocean View Apartments
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Wake Up In Caribbean Paradise 1304
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3-star hotel
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Most recommended

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Vacation rental
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4-star hotel
Club Med Cancún Resort10 Excellent (1 review)0.55 kmC$ 631+
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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.0
13.9 km
Cancun
9.8 km

Everything you need to know for your stay in Cancún