Good to know
|Distance to city centre||1.6 km|
|Nearest Airport||Toulouse Blagnac|
|Distance to airport||93.7 km|
|"Excellent location with free parking."||(in 66 reviews)|
|"Breakfast and dinner very good value."||(in 55 reviews)|
|"Helpful staff and clean rooms."||(in 45 reviews)|
|"Although again service was charmless"||(in 10 reviews)|
Time of year
Show reviews that mention
|bar staff||in 96 reviews|
|carcassonne||in 52 reviews|
|cheese pastries||in 3 reviews|
|comfortable hotel||in 59 reviews|
|excellent restaurant||in 31 reviews|
|free parking||in 80 reviews|
|good breakfast||in 79 reviews|
|good selection||in 4 reviews|
|great location||in 132 reviews|
|great room||in 71 reviews|
|minutes walk||in 53 reviews|
|nice pool||in 41 reviews|
|service were poor||in 19 reviews|
|walk from the old city||in 35 reviews|
Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.
Our stay was during a time with cool nights; even so, we needed to open window for cooling, which let in a couple of mosquitoes each night. Breakfast (extra) was great; dinner, less so.
Very helpful staff. Location is great just outside the old city.
Aircon not working this time of year as it's Autumn - if you switch it on it only blows hot air, not advised of this when checking in... Understand the reason, but the room got extremely hot with a family of four sleeping and no windows, only a door which could be opened (safety issue if opened overnight). Nice room, just too hot to sleep comfortably.
The staff were very helpful and the location was perfect
Nothing everything was great
The staff were friendly and helpful. The place was clean and tidy.
The restaurant menu.
Location is very close to the old town and excellent for seeing that ara with transport linking into the bastide area new town. Has a small swimming pool, rooms clean and comfortable as was rest of the hotel. The maids and cleaners were very nice.
The front of house, restaurant/bar managers were rude ignorant unhelpful and spoiled our stay which was a group of 10 in our sixties. This is the second occasion that we have been here for a wedding and a stopover this time and would not go back due to the rude unhelpful nature of the front of house staff.
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the ho tel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
based on 3,463 reviews
Things to Know
- Professional service
- Great reception
- Accessible parking
- Near city centre
Policies vary by room type and provider.
FAQs when booking at Hôtel Mercure Carcassonne La Cité
Where is Hôtel Mercure Carcassonne La Cité located?
Hôtel Mercure Carcassonne La Cité is located at 18 rue Camille Saint-Saens, 1.6 km from the centre of Carcassonne. Narbonnaise Gate is the closest landmark to Hôtel Mercure Carcassonne La Cité.
When is check-in time and check-out time at Hôtel Mercure Carcassonne La Cité?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hôtel Mercure Carcassonne La Cité.
Does Hôtel Mercure Carcassonne La Cité offer free Wi-Fi?
Yes, Hôtel Mercure Carcassonne La Cité offers free Wi-Fi.
Does Hôtel Mercure Carcassonne La Cité offer free parking?
Yes, Hôtel Mercure Carcassonne La Cité offers free parking.
Does Hôtel Mercure Carcassonne La Cité offer free airport shuttle service?
No, Hôtel Mercure Carcassonne La Cité does not offer free airport shuttle service.
How far is Hôtel Mercure Carcassonne La Cité from the airport?
Hôtel Mercure Carcassonne La Cité is 5.2 km from Carcassonne Salvaza. Hôtel Mercure Carcassonne La Cité is 39.2 km from Castres Mazamet.
Can you bring pets to Hôtel Mercure Carcassonne La Cité?
Yes, Hôtel Mercure Carcassonne La Cité is a pet-friendly hotel.
Does Hôtel Mercure Carcassonne La Cité have a pool?
Yes, Hôtel Mercure Carcassonne La Cité has a pool on-site.
Reviews about Hôtel Mercure Carcassonne La Cité
Most Popular Landmarks
- Narbonnaise Gate 319 m
- Hat Museum 0.4 km
- Medieval City 0.5 km
- Cité de Carcassonne 0.5 km
- Aude Gate 0.5 km
- Château Comtal 0.5 km
|Carcassonne Salvaza||5.2 km|
|Castres Mazamet||39.2 km|