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A stay at Hotel Casa San Agustin places you in the heart of Cartagena, within a 10-minute walk of Puerta del Reloj and San Pedro Claver Church and Convent. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 9.6 Excellent
Based on 276 reviews
All reviews
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- Couples
- Families
Excellent
10.0
Pros: The Hotel and Staff at Casa San Augustin were exceptional Recommend this hotel to anyone who want to experience The true Old City Of Cartagena
Excellent
10.0
Pros: Fantastic staff glorious building just very very relaxing
Excellent
10.0
Pros: Wonderful staff. Very helpful on all matters. Great location. A bit expensive but worth the money.
Excellent
9.6
Pros: We loved the nice service, clean rooms, good breakfast and wonderful location in town
Excellent
8.8
Pros: The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location.
The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room.
The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety.
Overall, if you get the right room, it's an excellent hotel with very nice staff.
Excellent
10.0
Pros: The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!
Excellent
10.0
Pros: We LOVED our stay at Casa San Agustin. The staff goes above and beyond and is extremely friendly. The rooms are stunning. Perfect location. Definitely going back. Stayed there with the whole family in two rooms - one for the grandparents, one for us and our 5 year old son. They gave us a regular room that was cut like a suite so our son could sleep in his own room. Double win!
Excellent
10.0
Pros: We were totally pampered by the staff our entire stay. Top notch hospitality and oasis-level serenity inset into the center of the historic old town. Close to everything and the concierge services will get you further if needed. Yesid, Jorge, Paola and all of the other staff who I can’t remember their names, thank you for a wonderful 40th birthday excursion for Molly. Your personal touches are what made the trip so special for us.
Details
Reviews
Overall 9.6 Excellent
Based on 276 reviews
Bar
10.0
Location
10.0
Pool
9.7
Amenities
9.6
Service
9.6
Food
9.4
Vibe
9.1
Comfort
9.0
Wellness
9.0
Room
8.9
Breakfast
7.8
Location
10.0
Service
9.7
Amenities
9.6
Food
9.3
Room
8.8
Breakfast
7.9
Location
10.0
Service
9.6
Room
8.7
10.0 Excellent
Pros: The Hotel and Staff at Casa San Augustin were exceptional Recommend this hotel to anyone who want to experience The true Old City Of Cartagena
Cons:
10.0 Excellent
Pros: Fantastic staff glorious building just very very relaxing
Cons: If you are offered a room on the Main Street ask if overlooks any local music bar as a small number of rooms are affected
10.0 Excellent
Pros: Wonderful staff. Very helpful on all matters. Great location. A bit expensive but worth the money.
Cons: Must do something about mosquitos in hotel. the breakfast area was difficult to bear. Perhaps the machines that electrocute the mosquitos will help. Had it not been for a staff member who brought spray it would have been unbearable.Lo
9.6 Excellent
Pros: We loved the nice service, clean rooms, good breakfast and wonderful location in town
Cons:
8.8 Excellent
Pros: The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location.
The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room.
The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety.
Overall, if you get the right room, it's an excellent hotel with very nice staff.
Cons:
10.0 Excellent
Pros: The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!
Cons: There were very few down sides to our stay, but there was some pressure cleaning of the pool area being done at night until 2am, which was a bit load/disturbing. Also, there are some parts of the hotel that you have to be quite in since some guests complain about everything (the roof sun deck is one of those areas)!
10.0 Excellent
Pros: We LOVED our stay at Casa San Agustin. The staff goes above and beyond and is extremely friendly. The rooms are stunning. Perfect location. Definitely going back. Stayed there with the whole family in two rooms - one for the grandparents, one for us and our 5 year old son. They gave us a regular room that was cut like a suite so our son could sleep in his own room. Double win!
Cons:
10.0 Excellent
Pros: We were totally pampered by the staff our entire stay. Top notch hospitality and oasis-level serenity inset into the center of the historic old town. Close to everything and the concierge services will get you further if needed. Yesid, Jorge, Paola and all of the other staff who I can’t remember their names, thank you for a wonderful 40th birthday excursion for Molly. Your personal touches are what made the trip so special for us.
Cons:
A stay at Hotel Casa San Agustin places you in the heart of Cartagena, within a 10-minute walk of Puerta del Reloj and San Pedro Claver Church and Convent. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Located in Cartagena (Cartagena Walled City), Casa Gastelbondo By Vistamarina - Adults Only is within a 10-minute walk of San Pedro Claver Church and Convent and Puerta del Reloj. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 9.5 Excellent
Based on 364 reviews
All reviews
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- Couples
Excellent
9.6
Pros: Super breakfast 2 swimmingpools for only 4 rooms Big rooms
Excellent
10.0
Pros: Room was amazing, breakfast also! Staff very helpful
Excellent
9.2
Pros: Location. Pool. AC. Staff. Breakfast.
Good
7.9
Pros: Great location- close to everything in the Centro historico yet quiet. Lovely building with very high ceilings.
Excellent
9.6
Pros: The room was amazing, excellent breakfast and friendly staff
Excellent
10.0
Pros: We liked everything about this hotel - room size and facilities such as hair dryer toiletries etc, friendly and helpful staff, breakfast, location in the heart of the old town, pools and seating area etc. We would book this hotel again if we returned to Cartagena.
Excellent
9.0
Pros: The hotel is very beautiful, room was nicely decorated. Pool in the roof terrace. Balcony in the room
Details
Reviews
Overall 9.5 Excellent
Based on 364 reviews
Wellness
10.0
Vibe
9.9
Location
9.9
Service
9.6
Breakfast
9.4
Pool
9.4
Amenities
9.4
Cleanliness
9.4
Value
9.0
Bar
8.9
Comfort
8.7
Room
8.7
Vibe
9.9
Location
9.9
Service
9.8
Cleanliness
9.6
Breakfast
9.4
Pool
9.4
Amenities
9.4
Comfort
8.8
Room
8.5
9.6 Excellent
Pros: Super breakfast 2 swimmingpools for only 4 rooms Big rooms
Cons:
10.0 Excellent
Pros: Room was amazing, breakfast also! Staff very helpful
Cons:
9.2 Excellent
Pros: Location. Pool. AC. Staff. Breakfast.
Cons: No hot water in shower.
7.9 Good
Pros: Great location- close to everything in the Centro historico yet quiet. Lovely building with very high ceilings.
Cons: I felt it was a bit over priced although I was there at Christmas.
9.6 Excellent
Pros: The room was amazing, excellent breakfast and friendly staff
Cons: Nothing
10.0 Excellent
Pros: We liked everything about this hotel - room size and facilities such as hair dryer toiletries etc, friendly and helpful staff, breakfast, location in the heart of the old town, pools and seating area etc. We would book this hotel again if we returned to Cartagena.
Cons: Absolutely nothing.
9.0 Excellent
Pros: The hotel is very beautiful, room was nicely decorated. Pool in the roof terrace. Balcony in the room
Cons: Nothing
Located in Cartagena (Cartagena Walled City), Casa Gastelbondo By Vistamarina - Adults Only is within a 10-minute walk of San Pedro Claver Church and Convent and Puerta del Reloj. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
With a stay at Casa Claver Loft Boutique Hotel, you'll be centrally located in Cartagena, steps from San Pedro Claver Church and Convent and Palace of the Inquisition Cartagena Historical Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Overall 9.5 Excellent
Based on 258 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: We thoroughly enjoyed our stay at Casa Claver! The breakfast provided every morning was nothing short of AMAZING! The pool is nice and refreshing after a long day out in the sun. The boutique is really quite homey and quaint which gives you an intimate feel. Not too many people in the property really allows you to be able too enjoy the facilities. The staff went well beyond to exceed our basic expectations. The location is right in the heart of the city and shopping. Which makes it extremely convenient to have fun and really take in the city and all it has to offer. You will not regret your decision to stay here if you are trying to immerse yourself in culture and have a good time! Also, dont forget to ask them about excursions or things to do, they have amazing recommendations and also arrange any of your travel needs upon request.
Excellent
10.0
Pros: Staff, especially Angelica, are super nice and helpful for giving suggestions. Hotel is beautiful and we love the flowers and details. Our room is cozy and clean; our bed is super comfortable. The location is probably the best within the Walled City in Cartagena. Breakfast (included in the room rate) is super delicious and healthy. The beautiful swimming pool on the rooftop viewing the landmarks and ocean is the best thing ever. It feels like a private swimming pool from time to time as it is a boutique hotel with fewer guests. We love our stay here and will recommend the hotel to any future guests visiting Cartagena!
Excellent
10.0
Pros: We really loved our stay at Casa Claver. It's in a great location within the walls of the old town and walking distance to everything. We were able to pick a breakfast every morning (included in price) and they set it up on the terrace at the exact time we wanted. The staff were all super nice and helpful. The rooftop pool was wonderful especially in the heat.
Excellent
10.0
Pros: Everything was perfect. I strongly recommend this hotel.
Excellent
10.0
Pros: Very good location and an exceptional hotel.
Excellent
10.0
Pros: Everyone was amazing and so nice. Someone even let me borrow their iphone charger over night because mine broke! and they helped us get reservations at a restaurant we really wanted to go to! The rooms and the rooftop pool were beautiful. The rooms were very cool which was nice when its soooo hot outside!
Excellent
9.6
Pros: Central location. Very big beds. Lovely breakfast.
Details
Reviews
Overall 9.5 Excellent
Based on 258 reviews
Location
9.7
Pool
9.5
Service
9.4
Amenities
9.1
Cleanliness
9.1
Breakfast
8.9
Food
8.7
Room
8.4
Location
9.8
Pool
9.5
Amenities
9.2
Service
9.1
Breakfast
8.9
Room
8.1
Location
9.8
Pool
9.5
Service
9.5
Room
8.2
Comfort
8.1
10.0 Excellent
Pros: We thoroughly enjoyed our stay at Casa Claver! The breakfast provided every morning was nothing short of AMAZING! The pool is nice and refreshing after a long day out in the sun. The boutique is really quite homey and quaint which gives you an intimate feel. Not too many people in the property really allows you to be able too enjoy the facilities. The staff went well beyond to exceed our basic expectations. The location is right in the heart of the city and shopping. Which makes it extremely convenient to have fun and really take in the city and all it has to offer. You will not regret your decision to stay here if you are trying to immerse yourself in culture and have a good time! Also, dont forget to ask them about excursions or things to do, they have amazing recommendations and also arrange any of your travel needs upon request.
Cons:
10.0 Excellent
Pros: Staff, especially Angelica, are super nice and helpful for giving suggestions. Hotel is beautiful and we love the flowers and details. Our room is cozy and clean; our bed is super comfortable. The location is probably the best within the Walled City in Cartagena. Breakfast (included in the room rate) is super delicious and healthy. The beautiful swimming pool on the rooftop viewing the landmarks and ocean is the best thing ever. It feels like a private swimming pool from time to time as it is a boutique hotel with fewer guests. We love our stay here and will recommend the hotel to any future guests visiting Cartagena!
Cons:
10.0 Excellent
Pros: We really loved our stay at Casa Claver. It's in a great location within the walls of the old town and walking distance to everything. We were able to pick a breakfast every morning (included in price) and they set it up on the terrace at the exact time we wanted. The staff were all super nice and helpful. The rooftop pool was wonderful especially in the heat.
Cons: We loved everything! Would stay again.
10.0 Excellent
Pros: Everything was perfect. I strongly recommend this hotel.
Cons: nothing
10.0 Excellent
Pros: Very good location and an exceptional hotel.
Cons:
10.0 Excellent
Pros: Everyone was amazing and so nice. Someone even let me borrow their iphone charger over night because mine broke! and they helped us get reservations at a restaurant we really wanted to go to! The rooms and the rooftop pool were beautiful. The rooms were very cool which was nice when its soooo hot outside!
Cons: Not a big deal but one of the rooms had a bed that sunk in so was a little uncomfortable.
9.6 Excellent
Pros: Central location. Very big beds. Lovely breakfast.
Cons: Not a complaint but could do with some brighter lighting in the rooms.
With a stay at Casa Claver Loft Boutique Hotel, you'll be centrally located in Cartagena, steps from San Pedro Claver Church and Convent and Palace of the Inquisition Cartagena Historical Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
With a stay at Hotel Boutique Casa del Coliseo, you'll be centrally located in Cartagena, within a 5-minute walk of Puerta del Reloj and San Pedro Claver Church and Convent. Featured amenities include limo/town car service, express check-in, and express check-out. This bed & breakfast has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.4 Excellent
Based on 416 reviews
All reviews
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- Couples
- Families
Excellent
10.0
Pros: Great location, good breakfast, friendly staff
Excellent
10.0
Pros: Everything was fantastic. Staff was so kind and welcoming, especially Martin! Great location right in the heart of historic town. Beautiful bright room, with a balconey and good sound proofing to keep out street noise. They have a lounge area for reading and spending time that has balconeys that we really enjoyed. It was great to sit with a glass of wine at night and enjoy the sights and sounds from up above. Hotel offered sparkling wine for happy hour which was always appreciated :) and breakfast had many choices and was delicious.
Excellent
10.0
Pros: Beautiful place and very professional staff.
Excellent
8.8
Pros: Great location in the central area. Staff was awesome and attentive. The breakfast was on point with a selection of fresh fruit, coffee, juices, and your choice of a Columbian style breakfast entree. We picked the empanadas almost daily. We had a smaller room with a balcony above the lobby facing the street. It was nothing special but had what we needed. Would definitely recommend to anyone that wants to stay in the heart of the city.
Excellent
10.0
Pros: It's impossible to convey how wonderful this place is. As a fellow property manager, I am the biggest sceptic when we travel. The location was perfect. The hotel itself is an old home that was built in the 18th century, and was amazingly converted into individual suites for guests. But most importantly, the staff were the best part. They truly understand customer service, and treated us like royalty. Normally I would never go back to the same place twice, but I would absolutely come back and spend an entire week with them!
Excellent
10.0
Pros: Excellent staff. So helpful when my partner was ill during the night, even went the 24 hour chemist and called a Dr the next day. A genuine boutique hotel, which now is not always the case. Nice pool to cool down in. Would highly recommend and out of the five or six "boutique hotels" I have stayed in during three visits to Cartagena this is the best. You definitely get what you pay for, if not more.
Excellent
10.0
Pros: Although the hotel is located in the middle of the old town it’s very quiet. The staff was simply amazing and took care of all our needs and questions. We highly recommended to stay here!
Excellent
10.0
Pros: The breakfast was wonderful. The server, Jader Madrid, was attentive and he also helped me with my poor Spanish!
Excellent
10.0
Pros: The service was excellent and the included breakfast was amazing (mostly typical breakfast from Cartagena)! Juan took great care of us during breakfast and his service was on point every day! Roberto, Jessica and another young lady (I'm sorry i forgot her name) helped with restaurant reservations/recommendations! The hotel is very intimate and well done, only 12 rooms. The rooms were great, but my favorite part was the shower (strong pressure, which feels amazing after a day of sun tanning)! The roof top pool is perfect for having a couple of drinks, while getting some sun! Loved this hotel and will return! The overall experience was more than we expected (and we had high expectations)!
Excellent
8.0
Pros: Like all the reviews, the staff were amazing really friendly and helpful. They looked after us amazing. The building is beautiful and great location, apart from our room was opposite a night club, which I did not see in any of the reviews, the club closes at 2am, so it was not a great nights sleep. This was the only down side and its such a shame as everything else was 100%
Excellent
10.0
Pros: This place was just amazing! Loved the Caribbean-chic atmosphere without being too pretentious or tacky. The service is 20 out of 10! The guys at the reception were fantastic and very helpful.
Details
Reviews
Overall 9.4 Excellent
Based on 416 reviews
Breakfast
9.7
Cleanliness
9.6
Vibe
9.5
Location
9.5
Service
9.3
Amenities
8.6
Room
7.7
Comfort
5.4
Value
4.8
WiFi
3.3
Breakfast
9.7
Cleanliness
9.7
Vibe
9.5
Location
9.5
Service
9.2
Amenities
8.5
Room
7.6
Comfort
5.2
Value
4.4
Location
9.5
Service
9.4
10.0 Excellent
Pros: Great location, good breakfast, friendly staff
Cons:
10.0 Excellent
Pros: Everything was fantastic. Staff was so kind and welcoming, especially Martin! Great location right in the heart of historic town. Beautiful bright room, with a balconey and good sound proofing to keep out street noise. They have a lounge area for reading and spending time that has balconeys that we really enjoyed. It was great to sit with a glass of wine at night and enjoy the sights and sounds from up above. Hotel offered sparkling wine for happy hour which was always appreciated :) and breakfast had many choices and was delicious.
Cons:
10.0 Excellent
Pros: Beautiful place and very professional staff.
Cons:
8.8 Excellent
Pros: Great location in the central area. Staff was awesome and attentive. The breakfast was on point with a selection of fresh fruit, coffee, juices, and your choice of a Columbian style breakfast entree. We picked the empanadas almost daily. We had a smaller room with a balcony above the lobby facing the street. It was nothing special but had what we needed. Would definitely recommend to anyone that wants to stay in the heart of the city.
Cons: The street noise would be the only negative. I live in downtown Chicago, so quite used to noise but this was on another level. Around 4am on a Saturday there was a horn that blared for a solid minute. I think there were courtyard rooms that might be a little noisy. I will still stay here in the future but wouldn’t recommend if you’re super sensitive to noise.
10.0 Excellent
Pros: It's impossible to convey how wonderful this place is. As a fellow property manager, I am the biggest sceptic when we travel. The location was perfect. The hotel itself is an old home that was built in the 18th century, and was amazingly converted into individual suites for guests. But most importantly, the staff were the best part. They truly understand customer service, and treated us like royalty. Normally I would never go back to the same place twice, but I would absolutely come back and spend an entire week with them!
Cons: The only downside is that the hotel is located in the middle of the historic district, so it's loud at night (particularly on the weekends). For us this wasn't an issue because we loved being in the heart of everything.
10.0 Excellent
Pros: Excellent staff. So helpful when my partner was ill during the night, even went the 24 hour chemist and called a Dr the next day. A genuine boutique hotel, which now is not always the case. Nice pool to cool down in. Would highly recommend and out of the five or six "boutique hotels" I have stayed in during three visits to Cartagena this is the best. You definitely get what you pay for, if not more.
Cons: A few minor problems with the TV. That's all!
10.0 Excellent
Pros: Although the hotel is located in the middle of the old town it’s very quiet. The staff was simply amazing and took care of all our needs and questions. We highly recommended to stay here!
Cons:
10.0 Excellent
Pros: The breakfast was wonderful. The server, Jader Madrid, was attentive and he also helped me with my poor Spanish!
Cons: Nothing
10.0 Excellent
Pros: The service was excellent and the included breakfast was amazing (mostly typical breakfast from Cartagena)! Juan took great care of us during breakfast and his service was on point every day! Roberto, Jessica and another young lady (I'm sorry i forgot her name) helped with restaurant reservations/recommendations! The hotel is very intimate and well done, only 12 rooms. The rooms were great, but my favorite part was the shower (strong pressure, which feels amazing after a day of sun tanning)! The roof top pool is perfect for having a couple of drinks, while getting some sun! Loved this hotel and will return! The overall experience was more than we expected (and we had high expectations)!
Cons: Make sure you request a room that does not face the street, since the taxi's are more than trigger happy with their horns! Also, there are two night clubs across the street which will keep you up if you are a light sleeper! Guess that stayed in rooms that face the interior said that they could not hear anything!
8.0 Excellent
Pros: Like all the reviews, the staff were amazing really friendly and helpful. They looked after us amazing. The building is beautiful and great location, apart from our room was opposite a night club, which I did not see in any of the reviews, the club closes at 2am, so it was not a great nights sleep. This was the only down side and its such a shame as everything else was 100%
Cons: Night club outside our window, very noisy until 2am each night.
10.0 Excellent
Pros: This place was just amazing! Loved the Caribbean-chic atmosphere without being too pretentious or tacky. The service is 20 out of 10! The guys at the reception were fantastic and very helpful.
Cons:
With a stay at Hotel Boutique Casa del Coliseo, you'll be centrally located in Cartagena, within a 5-minute walk of Puerta del Reloj and San Pedro Claver Church and Convent. Featured amenities include limo/town car service, express check-in, and express check-out. This bed & breakfast has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Casa Pestagua Relais Châteaux in Cartagena (Cartagena Walled City), you'll be a 4-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has facilities measuring 2152 square feet (200 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.4 Excellent
Based on 413 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Historical romantic architecture. Service was great!!
Excellent
10.0
Pros: The staff is fabulous and dedicated to excellence in service. They were all kind, friendly and eager to please. The location is convenient and accessible to numerous areas of interest plus many restaurants and shops. The hotel restaurant, Amadeus, is wonderful and very romantic. It is such a treat that we had three dinners there. The third one was especially memorable due to the classical guitarist who played and added even more to the occasion. The rooftop terrace offers beautiful views of the city and the ocean too. We loved this property so much that we hope to return and stay there without even leaving the premises. It's so remarkable and has everything needed for perfect relaxation we could treat it as if it were a resort. We will dream of Casa Pestagua for years to come...a very special memory.
Excellent
9.6
Pros: Great old restored house in an area of nice restaurants and bars. Great staff, comfy room, much needed quiet just a few steps from the madness.
Excellent
10.0
Pros: Beautiful old bldg. with service from staff of beautiful people. It was a pleasure sharing their facility.
Excellent
10.0
Pros: People make a place and Casa Pestagua delivers in spades. It is a unique property, beautiful and sympathetic to original house of the Count of Pestagua, taking you back to the romantic novels of Gabriel Garcia Marquez. Great location, warm welcome. Although we had some issues with our room (we were upgraded to junior suite on ground floor) they soon disappeared as we were made to 'feel at home' by the charming staff and charismatic Claude, the owner. Breakfast offered a great variety of choices of which you could try all you wished for... and we did! Colombian specialties, wonderful freshly squeezed fruit juices, choices of fresh fruit (Colombia offers some of the best fruit in the world), eggs any way, meats, breads etc all delicious. Dinner at Amadeus - top quality, flavours, presentation, lovely atmosphere especially if you are lucky enough to be there when talented guitarist Roberto is playing. We ate here twice, that good! After our complimentary foot massage (make sure you take up the offer, its a first for me.... was fab) we relaxed by the pool one afternoon delicious cocktails - banana daiquiri and rum punch, both excellent.
Excellent
10.0
Pros: The staff was so welcoming and attentive. We loved every minute of our stay
Details
Reviews
Overall 9.4 Excellent
Based on 413 reviews
Breakfast
9.8
Service
9.8
Location
9.4
Value
9.2
Vibe
8.9
Food
8.9
Wellness
7.7
Room
7.5
Service
9.8
Breakfast
9.8
Location
9.3
Amenities
8.6
Vibe
8.4
Room
6.9
Service
9.8
9.0 Excellent
Pros: Historical romantic architecture. Service was great!!
Cons:
10.0 Excellent
Pros: The staff is fabulous and dedicated to excellence in service. They were all kind, friendly and eager to please. The location is convenient and accessible to numerous areas of interest plus many restaurants and shops. The hotel restaurant, Amadeus, is wonderful and very romantic. It is such a treat that we had three dinners there. The third one was especially memorable due to the classical guitarist who played and added even more to the occasion. The rooftop terrace offers beautiful views of the city and the ocean too. We loved this property so much that we hope to return and stay there without even leaving the premises. It's so remarkable and has everything needed for perfect relaxation we could treat it as if it were a resort. We will dream of Casa Pestagua for years to come...a very special memory.
Cons: The only negative is the loud music coming from the bar across the street but this was not a major issue.
9.6 Excellent
Pros: Great old restored house in an area of nice restaurants and bars. Great staff, comfy room, much needed quiet just a few steps from the madness.
Cons: Cartegenia is difficult to enjoy between too many tourists and obnoxious street vendors relentlessly following you down the street holding a menu in front of your face. If you sit on a bench in one of the plazas you will be approached within fifteen seconds by someone trying to sell you something. The only escape is to get up and move. Not an enjoyable experience.
10.0 Excellent
Pros: Beautiful old bldg. with service from staff of beautiful people. It was a pleasure sharing their facility.
Cons: Mesquitos , need to spray
10.0 Excellent
Pros: People make a place and Casa Pestagua delivers in spades. It is a unique property, beautiful and sympathetic to original house of the Count of Pestagua, taking you back to the romantic novels of Gabriel Garcia Marquez. Great location, warm welcome. Although we had some issues with our room (we were upgraded to junior suite on ground floor) they soon disappeared as we were made to 'feel at home' by the charming staff and charismatic Claude, the owner. Breakfast offered a great variety of choices of which you could try all you wished for... and we did! Colombian specialties, wonderful freshly squeezed fruit juices, choices of fresh fruit (Colombia offers some of the best fruit in the world), eggs any way, meats, breads etc all delicious. Dinner at Amadeus - top quality, flavours, presentation, lovely atmosphere especially if you are lucky enough to be there when talented guitarist Roberto is playing. We ate here twice, that good! After our complimentary foot massage (make sure you take up the offer, its a first for me.... was fab) we relaxed by the pool one afternoon delicious cocktails - banana daiquiri and rum punch, both excellent.
Cons: A few suites do indeed face onto the restaurant courtyard but once relaxed we realised that they are cleverly designed so no one can really see in and are quite private, tasteful simple comfortable quality decor, with every amenity, we were happy
10.0 Excellent
Pros: The staff was so welcoming and attentive. We loved every minute of our stay
Cons: There was absolutely nothing wrong with any of our stay
With a stay at Casa Pestagua Relais Châteaux in Cartagena (Cartagena Walled City), you'll be a 4-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has facilities measuring 2152 square feet (200 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The Sofitel Legend Santa Clara is a hotel filled with stories. Housed in a former convent, it offers the perfect blend of colonial architecture and French luxury. Its privileged location is close to Cartagena's main tourist attractions. Enjoy the comfort of the rooms and suites, as well as personalized service, gourmet cuisine, an upscale spa and meeting rooms offering modern technology for events, conventions and weddings. (RNT [Registro Nacional de Turismo - Spanish national tourism register] 5519)
Overall 9.3 Excellent
Based on 3,279 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Ambiance
Good
6.7
Pros: Location and staff plus the scent of the hotel is fabulous. The flowers and gardens inside are gorgeous.
Excellent
9.2
Pros: Excellent service. Beautiful architecture. Excellent location. Great pool. Don't sacrifice superior room for pool view. Superior room much more comfortable.
Excellent
10.0
Pros: This is my second time and I still love everything about this hotel. The service is impeccable, the room a little dated but spotless and very comfortable. Breakfast is amazing, wide variety, fresh, generous with the quality of ingredients very high. I can’t wait to come back and I highly recommend this hotel.
Excellent
8.8
Pros: The facilities are amazing: pool, restaurant and the hotel view.
Details
Reviews
Overall 9.3 Excellent
Based on 3,279 reviews
Location
9.5
Pool
9.2
Amenities
9.1
Service
9.1
Vibe
9.0
Bar
8.7
Breakfast
8.6
Food
8.3
Room
7.6
WiFi
7.1
Value
4.4
Pool
9.3
Service
9.3
Location
9.2
Breakfast
9.0
Amenities
9.0
Bar
8.9
Vibe
8.8
Room
7.8
Value
4.8
Location
9.7
Pool
9.0
Amenities
9.0
Service
8.8
Vibe
8.5
Breakfast
8.4
Room
6.9
Value
4.8
Location
9.6
Pool
9.3
Service
9.2
Amenities
9.0
Bar
8.7
Breakfast
8.4
Food
8.4
Room
7.2
Wellness
7.1
Value
4.1
Location
9.6
Service
9.2
Amenities
9.2
Vibe
8.7
Room
6.6
Value
4.1
10.0 Excellent
Pros: Ambiance
Cons: Nothing
6.7 Good
Pros: Location and staff plus the scent of the hotel is fabulous. The flowers and gardens inside are gorgeous.
Cons: The room
9.2 Excellent
Pros: Excellent service. Beautiful architecture. Excellent location. Great pool. Don't sacrifice superior room for pool view. Superior room much more comfortable.
Cons:
10.0 Excellent
Pros: This is my second time and I still love everything about this hotel. The service is impeccable, the room a little dated but spotless and very comfortable. Breakfast is amazing, wide variety, fresh, generous with the quality of ingredients very high. I can’t wait to come back and I highly recommend this hotel.
Cons:
8.8 Excellent
Pros: The facilities are amazing: pool, restaurant and the hotel view.
Cons: The rooms in the side are quit noisy, however, the room in the middle are awesome.
The Sofitel Legend Santa Clara is a hotel filled with stories. Housed in a former convent, it offers the perfect blend of colonial architecture and French luxury. Its privileged location is close to Cartagena's main tourist attractions. Enjoy the comfort of the rooms and suites, as well as personalized service, gourmet cuisine, an upscale spa and meeting rooms offering modern technology for events, conventions and weddings. (RNT [Registro Nacional de Turismo - Spanish national tourism register] 5519)
Located in Cartagena (Bocagrande), Hyatt Regency Cartagena is steps from Bocagrande Beach and a 2-minute drive from Puerta del Reloj. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Cartagena? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.3 Excellent
Based on 2,348 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.
Excellent
8.5
Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!
Excellent
10.0
Pros: Everything was great.
Excellent
9.6
Pros: The hotel is very good located, around 10 minutes drive to the old city and near to the Port. Incredible sunset from the pools In the 12 and 14 floor. Very clean and size of the room was very confortable. And best of all the staff, very well trained and helpful all the time. Without doubt we will come back to this beautiful city and hotel.
Excellent
8.8
Pros: Great location not far from the old town and right on the coast with a great view, friendly staff and a great breakfast.
Excellent
9.2
Pros: The staff is excellent.the location is very convenient.
Details
Reviews
Overall 9.3 Excellent
Based on 2,348 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.5
Staff
9.2
Value for money
8.7
8.8 Excellent
Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.
Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.
8.5 Excellent
Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!
Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...
10.0 Excellent
Pros: Everything was great.
Cons:
9.6 Excellent
Pros: The hotel is very good located, around 10 minutes drive to the old city and near to the Port. Incredible sunset from the pools In the 12 and 14 floor. Very clean and size of the room was very confortable. And best of all the staff, very well trained and helpful all the time. Without doubt we will come back to this beautiful city and hotel.
Cons:
8.8 Excellent
Pros: Great location not far from the old town and right on the coast with a great view, friendly staff and a great breakfast.
Cons: The shower door leaked and it opened outward so the water dripped into the room when you opened it, also one night I decided to watch tv but there was no remote control in the room.
9.2 Excellent
Pros: The staff is excellent.the location is very convenient.
Cons: The bar and food is pricing.
Located in Cartagena (Bocagrande), Hyatt Regency Cartagena is steps from Bocagrande Beach and a 2-minute drive from Puerta del Reloj. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Cartagena? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. Self parking (subject to charges) is available onsite.
With a stay at Charleston Santa Teresa Cartagena in Cartagena (Cartagena Walled City), you'll be a 2-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has facilities measuring 2626 square feet (244 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 9.2 Excellent
Based on 1,306 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Colonialism... ;))
Excellent
10.0
Pros: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Excellent
10.0
Pros: The location for the hotel was perfect. The hotel itself was beyond gorgeous and beautifully decorated. We stayed in one of their junior suites and it was amazing. It was spacious and had all the essentials. I'm very much into details and I loved the fact that they gave us two robes and slippers. Also, I liked the fact that housekeeping did their turn down service twice a day.
Excellent
10.0
Pros: It is a magical property. The staff, the location, the service and incredible history makes this a romantic, incredible Destination
Excellent
9.0
Pros: The beds were very comfortable, the food amazing, chocolates a great touch and the rose petals left on my bed. I loved having the bikes available to ride around the city.
Excellent
10.0
Pros: Rooftop and 6 pillow bed
Good
6.5
Pros: Hotel is in a prime location for the old section of Cartagena.
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Details
Reviews
Overall 9.2 Excellent
Based on 1,306 reviews
Location
9.8
Wellness
9.0
Vibe
8.9
Bar
8.6
Room
8.3
Pool
8.2
Service
7.9
Breakfast
7.1
Value
2.9
Location
9.9
Vibe
8.7
Room
8.2
Pool
8.1
Service
8.0
Breakfast
7.0
Comfort
7.0
Value
2.4
Location
9.8
Amenities
8.1
Room
8.0
Service
7.8
Food
7.7
Service
7.4
10.0 Excellent
Pros: Colonialism... ;))
Cons: Nothing....
10.0 Excellent
Pros: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Cons:
10.0 Excellent
Pros: The location for the hotel was perfect. The hotel itself was beyond gorgeous and beautifully decorated. We stayed in one of their junior suites and it was amazing. It was spacious and had all the essentials. I'm very much into details and I loved the fact that they gave us two robes and slippers. Also, I liked the fact that housekeeping did their turn down service twice a day.
Cons: The staff was extremely friendly and professional. My only advice is that I think the wait staff should write down orders. They almost always got our orders wrong after we told them. We speak Spanish so it wasn't a language barrier. It can get a bit frustrating to go back and forth when ordering your food and I'm not one that likes to send back plates but it just made the dining experiences less than stellar. With that said, the staff was always pleasant and helpful.
10.0 Excellent
Pros: It is a magical property. The staff, the location, the service and incredible history makes this a romantic, incredible Destination
Cons:
9.0 Excellent
Pros: The beds were very comfortable, the food amazing, chocolates a great touch and the rose petals left on my bed. I loved having the bikes available to ride around the city.
Cons: The pool closes to early.
10.0 Excellent
Pros: Rooftop and 6 pillow bed
Cons: Amazing hotel in colonial style.
6.5 Good
Pros: Hotel is in a prime location for the old section of Cartagena.
Cons: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.
With a stay at Charleston Santa Teresa Cartagena in Cartagena (Cartagena Walled City), you'll be a 2-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has facilities measuring 2626 square feet (244 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Movich Hotel Cartagena de Indias, you'll be centrally located in Cartagena, steps from San Pedro Claver Church and Convent and 7 minutes by foot from Puerta del Reloj. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 775 square feet (72 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.2 Excellent
Based on 947 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Great welcome, great staff at reception. Great room and great view form the room. Breakfast is phenomenal. Pool and roof top bar are a must. Excellent location. Courtesy massage was a plus.
Excellent
8.0
Pros: The staff is very friendly and obliging. We always felt well taken care of. One of our rooms was superb in size and had a fantastic view. The rooftop bar and pool are great.
Excellent
8.0
Pros: Nice location, beautiful rooftop, good Service.
Excellent
8.8
Pros: Great views and the staff was amazing
Excellent
10.0
Pros: Being greeted with a massage
Excellent
9.6
Pros: Terrace and food is very nice. Different options for breakfast and welcome for suggestions as menu was not too tasty but service is great!
Excellent
10.0
Pros: The room and all facilities were perfect. The rooftop is the biggest selling point with an amazing view of old town Cartagena.
Excellent
8.0
Pros: Right in the middle of the city. Fantastic view from The roof top bar. Amazing sunsets
Excellent
10.0
Pros: We loved everything about this hotel. The staff was incredibly friendly from the moment we walked in (special shout out to Wilson who helped us with recommendations and made us comfortable during the entire stay). The room was spacious and spotless, we had a street view queen bedroom with an amazing double-shower head. The rooftop pool area is AMAZING - best views in Cartagena looking out over the harbor. Complimentary breakfast every morning was restaurant quality, made to order and fresh... I could not recommend this hotel highly enough for anyone visiting the city. We did extensive research before we landed on Movich and it made the trip.
Excellent
9.2
Pros: The rooftop bar and pool are spectacular but small. The rooms are spacious and the staff friendly.
Details
Reviews
Overall 9.2 Excellent
Based on 947 reviews
Location
9.8
Vibe
9.1
Breakfast
8.9
Service
8.9
Room
8.9
Bar
8.6
Amenities
8.6
Cleanliness
7.9
Location
9.7
Breakfast
8.8
Vibe
8.8
Room
8.7
Service
8.7
Cleanliness
8.0
Pool
8.0
Location
9.8
Service
8.8
Room
8.3
Pool
8.1
Comfort
7.1
10.0 Excellent
Pros: Great welcome, great staff at reception. Great room and great view form the room. Breakfast is phenomenal. Pool and roof top bar are a must. Excellent location. Courtesy massage was a plus.
Cons: Nothing I guess
8.0 Excellent
Pros: The staff is very friendly and obliging. We always felt well taken care of. One of our rooms was superb in size and had a fantastic view. The rooftop bar and pool are great.
Cons: Our second room was on the sixth floor and it was extremely loud. Maybe because of the aircon. Also the rooftop bar music was loud.
8.0 Excellent
Pros: Nice location, beautiful rooftop, good Service.
Cons: The staff from the hotel wanted to charge as taxes already paid by Internet.
8.8 Excellent
Pros: Great views and the staff was amazing
Cons: The roof had a water leak that should have been taken care in advance
10.0 Excellent
Pros: Being greeted with a massage
Cons: It was all excellent
9.6 Excellent
Pros: Terrace and food is very nice. Different options for breakfast and welcome for suggestions as menu was not too tasty but service is great!
Cons:
10.0 Excellent
Pros: The room and all facilities were perfect. The rooftop is the biggest selling point with an amazing view of old town Cartagena.
Cons:
8.0 Excellent
Pros: Right in the middle of the city. Fantastic view from The roof top bar. Amazing sunsets
Cons:
10.0 Excellent
Pros: We loved everything about this hotel. The staff was incredibly friendly from the moment we walked in (special shout out to Wilson who helped us with recommendations and made us comfortable during the entire stay). The room was spacious and spotless, we had a street view queen bedroom with an amazing double-shower head. The rooftop pool area is AMAZING - best views in Cartagena looking out over the harbor. Complimentary breakfast every morning was restaurant quality, made to order and fresh... I could not recommend this hotel highly enough for anyone visiting the city. We did extensive research before we landed on Movich and it made the trip.
Cons: Nothing. Zero complaints whatsoever.
9.2 Excellent
Pros: The rooftop bar and pool are spectacular but small. The rooms are spacious and the staff friendly.
Cons: I thought the rooftop pool And by area were small and therefore did not think that the hotel should be selling day passes for non-hotel guests to spend time there. The spa was hit and miss two of us had excellent massages to had so so treatments. We ate Christmas dinner in the restaurant and breakfast each morning the food was presented beautifully but looked better than it tasted.
With a stay at Movich Hotel Cartagena de Indias, you'll be centrally located in Cartagena, steps from San Pedro Claver Church and Convent and 7 minutes by foot from Puerta del Reloj. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 775 square feet (72 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Located in Cartagena (Cartagena Walled City), Casa Canabal Hotel Boutique is within a 10-minute walk of Puerta del Reloj and Cartagena de Indias Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 9.2 Excellent
Based on 361 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Loved the location in Getsemani in a lively street but once inside, you're in a quiet and relaxing environment. The small pool on the roof is just perfect for a relaxing bath after a day of visits. the room was super clean and really lovely. Staff really helpful
Good
7.9
Pros: Good location, quiet, super clean, the employees were very helpful. The breakfast is not outstanding, it has the basic food, but with quality.
Excellent
10.0
Pros: hotel staff was very attentive & accomidating!
Excellent
10.0
Excellent
10.0
Pros: From the moment we arrived we were greeted with care by the attentive staff, Fermey, Alfonso and Samuel. Throughout the stay the staff were accommodating of all needs, offering suggestions of places to go/things to do and just generally wanting to converse. We felt extremely comfortable and nothing was too much to ask. The facilities are fantastic, a rooftop pool and terrace with a bar that opens in the evenings however staff are floating around during the day to check up. There’s also a lovely courtyard to lounge in away from the heat. Not to mention to building itself is stunning and very well decorated. It’s a bit of luxury in the madness that is Cartagena. Situated in Getsemani you’re right in the heart of good food and culture with lots to do and only a short walk from the walled city (5 minutes). For me this hotel sets a standard of what to expect in hotels, I can’t fault a single thing. The staff made this experience even better, thank you Casa a Canabal.
Excellent
10.0
Pros: Perfect in all ways - so beautiful and super clean. Attentive, friendly, English speaking staff. Helped us with boats, taxis. Quiet but right in the middle of the Getsamani action. Highly recommend! Lynne NYC
Excellent
9.6
Pros: Casa Canabal is great. We enjoyed our stay very much. The pool area is nice, but like everyone says, it’s a bit small, but great for a dip and to cool off. Breakfast is nothing fancy but just fine to get the day started. The staff is super friendly and helpful. Right outside the hotel is basically a party, but inside is an oasis.
Details
Reviews
Overall 9.2 Excellent
Based on 361 reviews
Vibe
9.4
Food
9.1
Service
9.1
Location
9.0
Cleanliness
8.8
Amenities
8.4
Room
8.0
Breakfast
7.6
WiFi
0.7
Service
9.4
Vibe
9.4
Food
9.1
Location
9.1
Amenities
8.9
Room
8.0
Pool
7.6
Breakfast
7.3
Location
9.0
Service
8.9
Amenities
8.0
Breakfast
7.7
Comfort
7.5
Room
7.2
10.0 Excellent
Pros: Loved the location in Getsemani in a lively street but once inside, you're in a quiet and relaxing environment. The small pool on the roof is just perfect for a relaxing bath after a day of visits. the room was super clean and really lovely. Staff really helpful
Cons: I wish we could have keep the fan working during the night as I'm not such a big fan of AC. The room didn't have much of natural light as it was located on the ground floor, but it didn't disturb us much as we stayed only for 1 night.
7.9 Good
Pros: Good location, quiet, super clean, the employees were very helpful. The breakfast is not outstanding, it has the basic food, but with quality.
Cons: Our TV did not work at all during the whole stay (5 nights), there is a natural window in the apartments roof on the second floor (most expensive) that we cannot close...So, at 6AM the room was completely bright, and we had difficulty to sleep after that.
10.0 Excellent
Pros: hotel staff was very attentive & accomidating!
Cons:
10.0 Excellent
Pros:
Cons: the music on the rooftop one night went til one am...other than that, it was a brilliant stay, especially the staff in the hotel and spa...
10.0 Excellent
Pros: From the moment we arrived we were greeted with care by the attentive staff, Fermey, Alfonso and Samuel. Throughout the stay the staff were accommodating of all needs, offering suggestions of places to go/things to do and just generally wanting to converse. We felt extremely comfortable and nothing was too much to ask. The facilities are fantastic, a rooftop pool and terrace with a bar that opens in the evenings however staff are floating around during the day to check up. There’s also a lovely courtyard to lounge in away from the heat. Not to mention to building itself is stunning and very well decorated. It’s a bit of luxury in the madness that is Cartagena. Situated in Getsemani you’re right in the heart of good food and culture with lots to do and only a short walk from the walled city (5 minutes). For me this hotel sets a standard of what to expect in hotels, I can’t fault a single thing. The staff made this experience even better, thank you Casa a Canabal.
Cons: There’s nothing to dislike.
10.0 Excellent
Pros: Perfect in all ways - so beautiful and super clean. Attentive, friendly, English speaking staff. Helped us with boats, taxis. Quiet but right in the middle of the Getsamani action. Highly recommend! Lynne NYC
Cons: Absolutely nothing
9.6 Excellent
Pros: Casa Canabal is great. We enjoyed our stay very much. The pool area is nice, but like everyone says, it’s a bit small, but great for a dip and to cool off. Breakfast is nothing fancy but just fine to get the day started. The staff is super friendly and helpful. Right outside the hotel is basically a party, but inside is an oasis.
Cons: There was construction the last two days of our stay. They started super early at 7 and woke us up, but we asked the front desk if they could do it a bit later, and they obliged us :)
Located in Cartagena (Cartagena Walled City), Casa Canabal Hotel Boutique is within a 10-minute walk of Puerta del Reloj and Cartagena de Indias Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Lift/elevator, Safety deposit box, Luggage storage, All public and private spaces non-smoking, Air conditioning, Designated smoking area, Sun terrace. Complimentary Wi-Fi. Business Center and Pool.
Overall 9.1 Excellent
Based on 433 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.2
Pros: Great location, pools, facilities, and super rooftop set-up. A ton of space so you are seldom competing with other guests for lounges, tables, etc.
Poor
0.0
Pros: The location is good
Excellent
10.0
Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.
Excellent
9.0
Excellent
10.0
Pros: Beautiful building with roof garden and pool. Lovely room with beautiful hardwood. Great breakfast included. Walking distance to many restaurants and plazas.
Excellent
10.0
Pros: The staff were diligent in taking care of our needs, perfect location to most of the attractions, quiet as well despite the lively atmosphere of the city. The hotel pool also offered the perfect escape from the Caribbean heat.
Details
Reviews
Overall 9.1 Excellent
Based on 433 reviews
Location
9.7
Vibe
9.5
Amenities
9.1
Pool
9.0
Service
9.0
Wellness
8.5
Breakfast
8.3
Room
7.2
Value
4.6
Location
9.6
Amenities
9.3
Pool
9.1
Service
8.5
Breakfast
8.4
Room
6.5
Value
4.6
Service
9.1
9.2 Excellent
Pros: Great location, pools, facilities, and super rooftop set-up. A ton of space so you are seldom competing with other guests for lounges, tables, etc.
Cons: While some team members went the extra mile, a lot of staff had a rather dismissive attitude.
0.0 Poor
Pros: The location is good
Cons: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.
10.0 Excellent
Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.
Cons: Nothing not to like.
9.0 Excellent
Pros:
Cons: I wish the room had some space where to dry wet clothes
10.0 Excellent
Pros: Beautiful building with roof garden and pool. Lovely room with beautiful hardwood. Great breakfast included. Walking distance to many restaurants and plazas.
Cons: Nothing - I liked everything.
10.0 Excellent
Pros: The staff were diligent in taking care of our needs, perfect location to most of the attractions, quiet as well despite the lively atmosphere of the city. The hotel pool also offered the perfect escape from the Caribbean heat.
Cons:
Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Lift/elevator, Safety deposit box, Luggage storage, All public and private spaces non-smoking, Air conditioning, Designated smoking area, Sun terrace. Complimentary Wi-Fi. Business Center and Pool.
With a stay at Hotel Capilla del Mar in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 9 minutes by foot from Rio Cartagena Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.0 Excellent
Based on 3,169 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.
Excellent
10.0
Pros: The omlette cook just kept smiling no matter the line. Cindy was so kind to make reservations at restaurants. During check out at 430 am, a to go breakfast was presented. Super location, super service. Hotel also had great beach security.
Excellent
8.3
Pros: Location, restaurants, food and rooms.
Good
6.0
Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there
Excellent
10.0
Pros: Very nice room and very clean. Good location on the beach. Nice staff
Details
Reviews
Overall 9.0 Excellent
Based on 3,169 reviews
Location
9.4
Service
9.1
Comfort
8.6
Room
8.6
Breakfast
8.6
Food
8.5
Cleanliness
8.4
WiFi
7.1
Location
9.6
Service
8.7
Breakfast
8.4
Cleanliness
8.4
Comfort
8.3
Beach
8.1
Room
8.1
Amenities
7.4
Value
6.0
Pool
4.5
Location
8.8
Service
8.6
Comfort
8.5
Breakfast
8.4
Room
8.4
Beach
8.1
Pool
4.3
9.6 Excellent
Pros: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.
Cons: Only downfall was the pool hours where early and no hot tub and over crowded with children. There should be adult swim 8pm-11pm.
10.0 Excellent
Pros: The omlette cook just kept smiling no matter the line. Cindy was so kind to make reservations at restaurants. During check out at 430 am, a to go breakfast was presented. Super location, super service. Hotel also had great beach security.
Cons:
8.3 Excellent
Pros: Location, restaurants, food and rooms.
Cons: Swimming pool is very small. Next door building is unfinished and therefore this makes a very negative impact on the view.
6.0 Good
Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there
Cons:
10.0 Excellent
Pros: Very nice room and very clean. Good location on the beach. Nice staff
Cons:
With a stay at Hotel Capilla del Mar in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 9 minutes by foot from Rio Cartagena Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 2-minute drive from Puerta del Reloj. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.0 Excellent
Based on 1,458 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: We really enjoyed our two night stay at the Estelar hotel - the staff was very helpful and the hotel very luxurious with big spacious rooms and fast WIFI. We enjoyed the pool and the location was good, we could walk to the historic town during the day. Recommended!
Excellent
8.0
Pros: The rooms are very clean, housekeeping is perfect. Nice rooms with really great view.
Excellent
9.6
Pros: I was welcomed properly and got the option to decorate the room for a romantic weekend.
Excellent
10.0
Pros: Loved everything about hotel!
Excellent
9.2
Pros: Great waterfront location in Bocagrande, within reasonable walking distance (or a quick taxi ride) to Gestamani and the Walled City. We really thought this was a great location that was slightly away from the craziness of the city center but close enough for easy access. Rooms were very clean, front desk staff was very helpful, lobby bar and rooftop both have great views, infinity pool is nice, and on site travel partner to help with various tours (us to the Rosario Islands). Within walking distance to multiple restaurants, as well as a grocery store across the street, and easy access to taxis.
Excellent
9.0
Pros: great swimming pool, wonderful breakfasts, perfect location, great comfort, very clean
Excellent
8.0
Pros: We liked room, swimming pool, restaurant, location
Details
Reviews
Overall 9.0 Excellent
Based on 1,458 reviews
Location
9.0
Vibe
8.6
Room
8.6
Comfort
8.4
Cleanliness
8.4
WiFi
8.1
Amenities
8.0
Pool
7.9
Wellness
7.8
Breakfast
7.6
Service
7.2
Bar
6.9
Value
5.1
Location
8.9
Cleanliness
8.7
Room
8.6
Vibe
8.5
Comfort
8.4
Amenities
7.9
Pool
7.7
Wellness
7.5
Breakfast
7.3
Bar
7.1
Service
6.9
Food
6.4
Value
5.1
Location
9.1
Comfort
8.5
Cleanliness
8.5
Room
8.4
Amenities
8.1
Wellness
8.0
Vibe
7.9
Pool
7.9
Breakfast
7.8
Service
7.3
Value
4.7
Location
9.2
Comfort
8.5
Cleanliness
8.4
Amenities
8.2
Room
8.2
Vibe
8.1
Pool
7.9
Service
7.8
Breakfast
7.6
Wellness
7.1
Location
8.7
Room
8.3
Breakfast
7.5
Service
6.9
9.2 Excellent
Pros: We really enjoyed our two night stay at the Estelar hotel - the staff was very helpful and the hotel very luxurious with big spacious rooms and fast WIFI. We enjoyed the pool and the location was good, we could walk to the historic town during the day. Recommended!
Cons:
8.0 Excellent
Pros: The rooms are very clean, housekeeping is perfect. Nice rooms with really great view.
Cons: The pool area is tiny, almost always crowded (the days I stayed).
9.6 Excellent
Pros: I was welcomed properly and got the option to decorate the room for a romantic weekend.
Cons: Too much people in the hotel.
10.0 Excellent
Pros: Loved everything about hotel!
Cons:
9.2 Excellent
Pros: Great waterfront location in Bocagrande, within reasonable walking distance (or a quick taxi ride) to Gestamani and the Walled City. We really thought this was a great location that was slightly away from the craziness of the city center but close enough for easy access. Rooms were very clean, front desk staff was very helpful, lobby bar and rooftop both have great views, infinity pool is nice, and on site travel partner to help with various tours (us to the Rosario Islands). Within walking distance to multiple restaurants, as well as a grocery store across the street, and easy access to taxis.
Cons: A fair bit of staff associated with either room service, the restaurant, or the pool bar did not speak English. But, this is on us, as we need to learn more Spanish - just flagging if helpful for others. Again, the front desk staff / concierge spoke ample English.
9.0 Excellent
Pros: great swimming pool, wonderful breakfasts, perfect location, great comfort, very clean
Cons: lack of complimentary water, waiting ages for the elevators
8.0 Excellent
Pros: We liked room, swimming pool, restaurant, location
Cons: Attitude of personal Gym should be better equipped
Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 2-minute drive from Puerta del Reloj. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Mansión Tcherassi, you'll be centrally located in Cartagena, steps from Santo Toribio Church and within a 5-minute walk of House of Gabriel Garcia Marquez. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9.0 Excellent
Based on 625 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The bed was like a cloud. The live music every night at the restaurant.
Okay
4.2
Pros: The room
Excellent
9.6
Pros: Absolutely stellar hotel. The staff were exceptional and the amenities at this hotel were lovely, which were made even more luxurious when we found out we could also use the amenities at their neighbor hotel. The design was beautiful as well!
Excellent
10.0
Pros: From the minute we arrived we couldn’t have been made more welcome! Staff were attentive but not intrusive and always there if we needed anything. The hotel is stunning and in a great location!
Excellent
10.0
Pros: The room was wonderful and the staff were very kind.
Mediocre
2.0
Good
6.2
Pros: The sort of guests are there to please staff attitude. Bad service.
Excellent
10.0
Pros: Staff was awesome . My husband got sick and they called medical assistance and went to buy the medicine ... and were so caring all the time . Just priceless
Details
Reviews
Overall 9.0 Excellent
Based on 625 reviews
Location
9.6
Room
8.2
Comfort
8.0
Cleanliness
7.8
Service
7.4
Breakfast
5.8
Value
3.8
Location
9.7
Pool
8.5
Room
7.8
Service
7.2
Cleanliness
7.0
Food
5.4
Breakfast
5.3
Value
3.7
Location
9.5
Amenities
8.1
Room
7.8
Service
7.2
Breakfast
5.8
10.0 Excellent
Pros: The bed was like a cloud. The live music every night at the restaurant.
Cons:
4.2 Okay
Pros: The room
Cons: Facilities are old, not well taked care. Way too expensive for the service.
9.6 Excellent
Pros: Absolutely stellar hotel. The staff were exceptional and the amenities at this hotel were lovely, which were made even more luxurious when we found out we could also use the amenities at their neighbor hotel. The design was beautiful as well!
Cons:
10.0 Excellent
Pros: From the minute we arrived we couldn’t have been made more welcome! Staff were attentive but not intrusive and always there if we needed anything. The hotel is stunning and in a great location!
Cons:
10.0 Excellent
Pros: The room was wonderful and the staff were very kind.
Cons:
2.0 Mediocre
Pros:
Cons: I was robbed by employees
6.2 Good
Pros: The sort of guests are there to please staff attitude. Bad service.
Cons:
10.0 Excellent
Pros: Staff was awesome . My husband got sick and they called medical assistance and went to buy the medicine ... and were so caring all the time . Just priceless
Cons:
With a stay at Mansión Tcherassi, you'll be centrally located in Cartagena, steps from Santo Toribio Church and within a 5-minute walk of House of Gabriel Garcia Marquez. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Located in Cartagena (Cartagena Walled City), Allure Chocolat by Karisma Hotels & Resorts is within a 5-minute walk of Santisima Trinidad Church and Ciudad Movil Cultural Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 8.8 Excellent
Based on 1,237 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.6
Pros: The swimming pool with views on the bay and the old town The restaurant
Poor
1.0
Pros: Rooms where ok and the ataff of the restaurant where very kind.
Excellent
10.0
Pros: Decor
Poor
1.0
Pros: A few of the staff members were polite and the hotel is reasonably close to the town centre. Otherwise, the entire 6 days was dreadful.
Mediocre
3.0
Pros: The staff was extremely friendly and attentive, for the most part.
Excellent
10.0
Pros: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.
Excellent
8.0
Pros: The staff were so so friendly - they went out of their way to make our stay exceptional. We went to the San Bernando islands for 3 nights after our stay and the hotel looked after our suitcases as we could only take small backpacks with us on the boat. The pool area is great, although there are only 6 beach beds but it doesn’t seem to be a problem as most people explore during the day. The rooms are very comfortable, our one was quite small (but it was the cheapest choice!) but again it wasn’t an issue.
Excellent
9.0
Pros: Amazing pool, friendly staff on the pool, tasty food, great location, thank u !
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Details
Reviews
Overall 8.8 Excellent
Based on 1,237 reviews
Location
9.7
Breakfast
8.7
Service
8.4
WiFi
7.1
Room
6.9
Pool
6.7
Comfort
5.0
Value
4.9
Wellness
3.6
Location
9.7
Breakfast
8.3
Service
7.9
Pool
7.0
Room
6.2
Value
5.3
Comfort
4.8
Location
9.7
Service
8.5
Breakfast
8.5
Cleanliness
8.1
Room
7.0
Pool
7.0
Comfort
5.5
Room
5.9
9.6 Excellent
Pros: The swimming pool with views on the bay and the old town The restaurant
Cons:
1.0 Poor
Pros: Rooms where ok and the ataff of the restaurant where very kind.
Cons: staff was very rude and cheating on people. room booked for 2 people had to pay another 180000 pessos more on the spot. hotel claims they have 5 stars. halfway my stay I went to Selina hotel which offers excellent service and where the price is much better. if there is a problem and submits a complaint, the rude staff will enter into a discussion and will place the error with the customer. unbelievable that this is still possible at this time. scammers! never again
10.0 Excellent
Pros: Decor
Cons:
1.0 Poor
Pros: A few of the staff members were polite and the hotel is reasonably close to the town centre. Otherwise, the entire 6 days was dreadful.
Cons: The service was terrible. Phone calls to reception and room service were hardly ever answered. When they were, it took up to an hour to have food or drinks delivered to our room or by the pool. We asked multiple times for the minibar and bathroom amenities to be restocked during the six days we were there. This was only done on the last day. The room itself was filthy and, apart from the bed being made, not properly serviced. The floors were not cleaned once - on our last day the soles of our feet were black after walking around the room for a few minutes. A few of the staff were friendly but most were unsmiling, curt and unhelpful. We asked to speak to the manager multiple times and were told he was not around as, due to it being New Year’s Eve, he was at another hotel (he apparently is so good at his job that he manages two hotels). We later realised (after finally speaking to him at check-out) that he had been sat by the pool with friends on one of the days that we were told he was not available. We didn’t try the restaurant but the facilities are basic. A tiny, grotty pool that was overcrowded most days. The buffet breakfast was unspectacular and consisted of the previous nights’s leftovers on New Year’s Day (this, worryingly, included ceviche). When we finally did manage to speak to the manager at checkout, he essentially offered to ‘do us a favour’ for not writing a bad review, which we refused. A truly awful place.
3.0 Mediocre
Pros: The staff was extremely friendly and attentive, for the most part.
Cons: Wayyy overpriced for what you get. I never write reviews and I wish I would’ve looked deeper into the negative reviews. The walls are paper thin - I stayed for 7 days and was woken up 3 nights due to hearing the bed rock from my neighbors next door or above - I literally felt like I was in the room with them. You hear everything that happens in the hall way and was woken up several times from light night partiers talking in the hall way. The lobby smells damp - like a wet basement. The pool - there are literally 5 pool beds for all guests so you end up fighting for pool chairs or sitting in uncomfortable plastic chairs. You’re better off staying in the old city at Tcherassi hotel for true value for money. Hotel Chocolat is not luxurious or exclusive or even bargain given how expensive the hotel is. Wouldn’t recommend!
10.0 Excellent
Pros: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.
Cons:
8.0 Excellent
Pros: The staff were so so friendly - they went out of their way to make our stay exceptional. We went to the San Bernando islands for 3 nights after our stay and the hotel looked after our suitcases as we could only take small backpacks with us on the boat. The pool area is great, although there are only 6 beach beds but it doesn’t seem to be a problem as most people explore during the day. The rooms are very comfortable, our one was quite small (but it was the cheapest choice!) but again it wasn’t an issue.
Cons: The breakfast was in a lovely setting but the food was quite average for a 4 star hotel. The gym was fine for a few days but is essentially a set of dumb bells and a cross trainer.
9.0 Excellent
Pros: Amazing pool, friendly staff on the pool, tasty food, great location, thank u !
Cons:
Located in Cartagena (Cartagena Walled City), Allure Chocolat by Karisma Hotels & Resorts is within a 5-minute walk of Santisima Trinidad Church and Ciudad Movil Cultural Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hotel Casa Lola Deluxe Gallery, you'll be centrally located in Cartagena, steps from Trinidad Square and Santisima Trinidad Church. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Overall 8.8 Excellent
Based on 957 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
4.0
Pros: liked the decor of the place, but overall for the cost, the place has a lot to be desired.
Excellent
10.0
Pros: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.
Good
7.9
Pros: Location, staff, decor.
Good
6.3
Pros: From reading all the reviews we were really looking forward to staying at Casa Lola. It’s in a good location. There is a lot going on and a nice vibe in the area. It’s has less of the touristy feel than within the walled city. The room itself was nice and we especially liked the rooftop pools which are essential for hot days in Cartagena. Breakfast was fine.
Okay
5.8
Pros: I loved the look of hotel , reception area was beautiful and such a good location. The rooftop area was great too.
Excellent
10.0
Pros: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.
Excellent
10.0
Pros: There's so much to like at this hotel. The design, architecture and decorations are amazing. It feels a bit like a Moroccan Riad. The location was perfect. You get the feeling you're staying in the old town, but without all the hassles of people trying to sell you things when you walk out the door. The neighborhood has such a great atmosphere - especially at night when everyone comes out on to the streets. We had dinner twice at the hotel restaurant because it was exceptionally good. Probably the best cocktails I've ever had (try the Getsemanessence). Breakfast is served in a beautiful open air courtyard with a mature tree shaded it and vines cascading over the walls. We spent 3 nights here and didn't want to leave. The pool deck up top is the perfect spot for sunset with nice views and a cocktail bar. Service was also incredible. Every person I interacted with genuinely wanted to make sure you were enjoying yourself. I'd ask for a room not on the front street since the nightlife tends to go late in Cartagena
Excellent
10.0
Pros: The food was excellent and service impeccable. If it weren't for sightseeing and getting to know the city as we should, there was no reason to leave the premises. The hotel is a series of intimate settings for all of your needs.
Details
Reviews
Overall 8.8 Excellent
Based on 957 reviews
Bar
9.8
Location
9.4
Vibe
9.3
Amenities
9.0
Food
8.9
Service
8.7
Breakfast
8.1
Room
5.8
Comfort
4.9
WiFi
4.3
Location
9.5
Vibe
8.9
Amenities
8.8
Food
8.7
Service
8.7
Pool
8.5
Breakfast
8.1
Room
5.2
Comfort
4.5
Bar
9.6
Location
9.3
Vibe
9.1
Amenities
9.1
Food
9.1
Service
8.3
Breakfast
7.9
Room
4.7
Comfort
4.4
Location
9.3
Food
9.1
Amenities
9.1
Vibe
9.1
Service
8.7
Room
4.8
4.0 Okay
Pros: liked the decor of the place, but overall for the cost, the place has a lot to be desired.
Cons: The price and the service where not up to par. the breakfast was very basic and the room they tried to put us in was right on the entrance walkway. They also tried to charge us more taxes than they were supposed to the final price was $200 over the stated one on booking.com we had to argue to get the right price. we needed towels and toilet paper and it took asking several times and 2 hrs to get those basic things to our room.
10.0 Excellent
Pros: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.
Cons: It is a small hotel and for the price you can not expect perfect breakfasts or fast checkin. Staff spoke english if imperfectly.
7.9 Good
Pros: Location, staff, decor.
Cons: Music from the restaurant could be heard in the room as it shares a wall
6.3 Good
Pros: From reading all the reviews we were really looking forward to staying at Casa Lola. It’s in a good location. There is a lot going on and a nice vibe in the area. It’s has less of the touristy feel than within the walled city. The room itself was nice and we especially liked the rooftop pools which are essential for hot days in Cartagena. Breakfast was fine.
Cons: There was a couple of things that would prevent me from returning. 1) we were given room 1 and although the room itself was nice it was very dark and you are right by the kitchen which meant it was noisy until the early hours of the morning. So if you wanted an early night this isn’t place. 2) whilst on the rooftop we saw one of the power lines explode. Whilst I appreciate this isn’t the hotels fault we were without power from 8am until 6pm. We asked if they had any torches as our room was literally pitch black we were simply told no. There was no communication forthcoming from the hotel we had to keep asking for updates. There just seemed to be no back up plan - although from reading other reviews this is not an unusual occurrence. If it was a hostel i would expect this level of service but for something describing itself as luxury boutique I would expect more.
5.8 Okay
Pros: I loved the look of hotel , reception area was beautiful and such a good location. The rooftop area was great too.
Cons: My room was odd, the bed faced the wall and was boxed in by my toilet and shower on both ends. As I couldn’t check in to hotel till 3.30 I sat on sofa at back but got eaten alive by mosquitos.
10.0 Excellent
Pros: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.
Cons: There is no bar by the pool. The pools are small but AMAZING. The views are great from its rooftop. Ordered a few drinks via the guest phone but both times the order was wrong and the wait very long. It’s the only bad thing I can say about this place. Otherwise, the entire experience was amazing. It’s a place I’ll never forget. Highly recommend.
10.0 Excellent
Pros: There's so much to like at this hotel. The design, architecture and decorations are amazing. It feels a bit like a Moroccan Riad. The location was perfect. You get the feeling you're staying in the old town, but without all the hassles of people trying to sell you things when you walk out the door. The neighborhood has such a great atmosphere - especially at night when everyone comes out on to the streets. We had dinner twice at the hotel restaurant because it was exceptionally good. Probably the best cocktails I've ever had (try the Getsemanessence). Breakfast is served in a beautiful open air courtyard with a mature tree shaded it and vines cascading over the walls. We spent 3 nights here and didn't want to leave. The pool deck up top is the perfect spot for sunset with nice views and a cocktail bar. Service was also incredible. Every person I interacted with genuinely wanted to make sure you were enjoying yourself. I'd ask for a room not on the front street since the nightlife tends to go late in Cartagena
Cons: Nothing
10.0 Excellent
Pros: The food was excellent and service impeccable. If it weren't for sightseeing and getting to know the city as we should, there was no reason to leave the premises. The hotel is a series of intimate settings for all of your needs.
Cons: We had to leave when we did.
With a stay at Hotel Casa Lola Deluxe Gallery, you'll be centrally located in Cartagena, steps from Trinidad Square and Santisima Trinidad Church. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs.
Overall 8.7 Excellent
Based on 4,374 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: The Staff exelent.
Excellent
10.0
Pros: The staff was great and very courteous.
Excellent
8.0
Pros: Great location! Staff was very friendly! Great pool! Great local-type breakfast!
Excellent
10.0
Pros: Everything was great i loved it
Good
6.7
Pros: The staff were nice and really helped us with some logistics getting to our next destination. Very friendly!
Excellent
9.2
Pros: I like the location and the staff people in the lobby re very kind and helpful with everything.
Okay
5.0
Pros: Location
Good
7.0
Pros: Friendly staff
Excellent
8.0
Pros: Good rooms, nice pool area, good place in bocagrande
Good
7.9
Pros: Location was great!
Excellent
9.6
Pros: Good accomodations, excellent location, very friendly and helpful staff. Also, very good breakfast.
Excellent
10.0
Pros: Clean , spacious and very secure ðŸ‘
Details
Reviews
Overall 8.7 Excellent
Based on 4,374 reviews
Location
8.5
Cleanliness
8.3
WiFi
8.1
Service
7.9
Breakfast
7.6
Room
6.8
Food
3.6
Bar
2.1
Cleanliness
8.6
Location
7.5
Breakfast
7.5
Room
6.9
Service
6.3
Food
3.2
Location
8.4
Cleanliness
8.1
Service
8.0
Breakfast
7.7
Room
6.1
Comfort
4.5
Food
3.7
Location
8.5
Service
7.9
Breakfast
7.1
Room
6.3
Food
3.7
Breakfast
7.7
Service
7.6
Amenities
6.5
Room
6.2
9.0 Excellent
Pros: The Staff exelent.
Cons: The pillow.
10.0 Excellent
Pros: The staff was great and very courteous.
Cons: No.
8.0 Excellent
Pros: Great location! Staff was very friendly! Great pool! Great local-type breakfast!
Cons:
10.0 Excellent
Pros: Everything was great i loved it
Cons: The same breakfast
6.7 Good
Pros: The staff were nice and really helped us with some logistics getting to our next destination. Very friendly!
Cons: The area is a bit run down, buildings are unfinished so if your looking for something pretty then it’s a no go. All the food options in the area are fast food. I would advise to take this hotel if your looking for something functional, a stop for example.
9.2 Excellent
Pros: I like the location and the staff people in the lobby re very kind and helpful with everything.
Cons: I didn’t like two things, (1) the elevator is a chaos when you want to move over the building because the lobby is located in the 17 floor so all the time elevator is crowded and moving from one floor to another. (2) The access cards every days they erase and you need it to ya the elevator that sometimes read or not the card.
5.0 Okay
Pros: Location
Cons: The Hotel is ordinary. Checking in was a nightmare poorly organized with little care. Girl started looking through my passport at check in. I was like what are you doing another lady stepped in and apologised 4 stars not at all 3 stars at best. Breakfast was terrible no food staff standing around being lazy not smiling terrible experience
7.0 Good
Pros: Friendly staff
Cons: Room to small
8.0 Excellent
Pros: Good rooms, nice pool area, good place in bocagrande
Cons: Only 2 elevators, long time waiting sometimes
7.9 Good
Pros: Location was great!
Cons: Breakfast time is quite busy, even without available plates nor cutlery to eat. Also, it’s a bit odd that the lobby is at floor 16.
9.6 Excellent
Pros: Good accomodations, excellent location, very friendly and helpful staff. Also, very good breakfast.
Cons: The hotel should have a restaurant.
10.0 Excellent
Pros: Clean , spacious and very secure ðŸ‘
Cons: No
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs.
Cartagena Holiday Inn Express® A block from the beach, the Holiday Inn Express® Cartagena Bocagrande Hotel is in the heart of Cartagena’s tourist area. Whether you are traveling for business or pleasure our individualized, fast and convenient service will fulfill all your needs. Our welcoming atmosphere and efficient design will turn your stay into your best travel experience. Get the best night’s sleep in comfortable rooms, keep up your workout routine at the Fitness Center facing the Old City and enjoy a complimentary breakfast bar served on the hotel’s 14th floor while enjoying a wonderful view of the Cartagena Bay. Take a moment for yourself and have a massage at the Spa and relax in the panoramic rooftop pool overlooking the city. Stay in touch with your office from the Business Center with complimentary Internet access; and for events, the Holiday Inn Express® offers five meeting rooms for up to 200 people with modern equipment and catering service. We are surrounded by a great variety of restaurants where you can go or ask for delivery service.
Overall 8.6 Excellent
Based on 5,284 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything
Excellent
9.2
Pros: Good service and location in Bocagrande with many restaurants close by. Good breakfast buffet and nice rooftop pool
Excellent
9.0
Pros: Excellent bed linens, pillows, and comforters!
Details
Reviews
Overall 8.6 Excellent
Based on 5,284 reviews
Location
9.3
WiFi
9.1
Service
7.4
Room
7.4
Comfort
6.8
Breakfast
6.3
Cleanliness
5.9
Food
3.7
Bar
1.7
Location
9.2
Room
8.1
Comfort
7.9
Service
7.5
Breakfast
6.8
Cleanliness
5.8
Value
5.3
Food
3.7
Location
9.5
Service
7.7
Room
6.6
Breakfast
6.4
Cleanliness
5.9
Food
4.2
Location
9.2
Service
7.2
Room
6.7
Breakfast
6.5
Value
6.3
Cleanliness
6.1
Food
3.5
Location
9.4
Service
7.3
Breakfast
6.1
Room
6.0
Comfort
5.9
10.0 Excellent
Pros: Everything
Cons: Nothing
9.2 Excellent
Pros: Good service and location in Bocagrande with many restaurants close by. Good breakfast buffet and nice rooftop pool
Cons: Check-in was quite slow
9.0 Excellent
Pros: Excellent bed linens, pillows, and comforters!
Cons:
Cartagena Holiday Inn Express® A block from the beach, the Holiday Inn Express® Cartagena Bocagrande Hotel is in the heart of Cartagena’s tourist area. Whether you are traveling for business or pleasure our individualized, fast and convenient service will fulfill all your needs. Our welcoming atmosphere and efficient design will turn your stay into your best travel experience. Get the best night’s sleep in comfortable rooms, keep up your workout routine at the Fitness Center facing the Old City and enjoy a complimentary breakfast bar served on the hotel’s 14th floor while enjoying a wonderful view of the Cartagena Bay. Take a moment for yourself and have a massage at the Spa and relax in the panoramic rooftop pool overlooking the city. Stay in touch with your office from the Business Center with complimentary Internet access; and for events, the Holiday Inn Express® offers five meeting rooms for up to 200 people with modern equipment and catering service. We are surrounded by a great variety of restaurants where you can go or ask for delivery service.
Located in Bocagrande, this beachfront property is in the entertainment district and within 1 mi (2 km) of Plaza Bocagrande Commercial Center, Puerta del Reloj, and San Pedro Claver Church and Convent. Bocagrande Beach and Clock Tower are also within 1 mi (2 km).
Overall 8.5 Excellent
Based on 3,932 reviews
All reviews
- All reviews
Excellent
10.0
Good
7.1
Mediocre
3.8
Pros: food was ok , dinning room too crowded
Good
7.1
Pros: central location, close to the beach, friendly and helpful people, good food
Excellent
10.0
Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us
Okay
5.8
Pros: View
Excellent
8.8
Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory
Details
Reviews
Overall 8.5 Excellent
Based on 3,932 reviews
Location
8.9
Service
8.1
Breakfast
7.8
Room
7.0
Food
6.9
Beach
6.9
Vibe
4.5
Bar
4.1
WiFi
3.3
Pool
2.7
10.0 Excellent
Pros:
Cons: Wifi service could be better
7.1 Good
Pros:
Cons: I need the invoice for my stay at the Hotel, at the front desk just gave a receipt. I was on business trip, I need the invoice to report my expenses. at the check out, they told me they don´t have the invoice, where can I claim one.
3.8 Mediocre
Pros: food was ok , dinning room too crowded
Cons: the resort it so old, it needs a lot of work the swimming pool too small and the only had one. I have stay at De Cameron in Panama and el Salvador and that's why we choose this one thinking it was going to the same. We made a very bad decision. very disapointed
7.1 Good
Pros: central location, close to the beach, friendly and helpful people, good food
Cons: the resort is a little bit run down, in my opinion is not worth the money. half of the regular price would be more accurate for this 3 star resort
10.0 Excellent
Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us
Cons:
5.8 Okay
Pros: View
Cons: Staff has very poor costumer service skills
8.8 Excellent
Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory
Cons: Nothing
Located in Bocagrande, this beachfront property is in the entertainment district and within 1 mi (2 km) of Plaza Bocagrande Commercial Center, Puerta del Reloj, and San Pedro Claver Church and Convent. Bocagrande Beach and Clock Tower are also within 1 mi (2 km).
The ibis Cartagena Marbella hotel enjoys a privileged location on Marbella's beachfront, where guests can experience the colors and beauty of Colombia's coast without breaking the bank. The hotel has free WIFI, a restaurant with sea view serving typical dishes, breakfast, a 24-hour bar, car park and transfers to the airport. The hotel also boasts modern, comfortable rooms. Take advantage and get to know the area around the hotel.
Overall 8.2 Excellent
Based on 11,761 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.0
Excellent
9.7
Pros: Right across the beach which I loved. Next to a good cheap breakfast place towards the left. The shower was great and you can open the window from the room a little and can hear the waves. Everything is super modern and clean. The hotel isn’t far from the walled city. About 5 minutes in taxi. My husband even walked to the hotel from there. I stayed with my husband and one year old. We all loved it. Including the baby. You can see the beach from hallways as well and the staff is very nice and helpful and professional . I would definitely stay again. We stayed 3 nights. Also every time I asked for new towels they cAme right away
Excellent
8.0
Pros: Nice place, nice location, good relation quality/price, breakfast it was good, quiet, very nice view over sea, personal friendly, ok everything.
Excellent
10.0
Pros: I didnt hear traffic from 15th floor! Breakfast was super nice! Close to the beach. In 10min to center with taxi.
Excellent
8.2
Pros: The location was very convenient during my stay due to the hotel being right in the middle between old town Cartagena and the airport. Short taxi ride.
Excellent
9.2
Pros: It is clean, comfortable and cost- efficient
Details
Reviews
Overall 8.2 Excellent
Based on 11,761 reviews
Location
8.1
Breakfast
8.0
WiFi
7.9
Service
7.5
Value
6.7
Room
5.6
Comfort
3.8
Pool
0.9
Wellness
0.8
Breakfast
8.3
Location
8.1
Service
8.0
Food
7.7
WiFi
6.4
Room
5.5
Comfort
3.8
Pool
0.9
Wellness
0.7
Location
7.6
Breakfast
7.0
Service
7.0
WiFi
6.3
Room
4.8
Comfort
3.1
Pool
0.9
Location
8.8
Breakfast
8.5
Service
8.1
Food
7.1
Cleanliness
6.8
WiFi
6.5
Room
5.5
Comfort
3.8
Pool
0.8
Location
8.2
Breakfast
8.1
Service
7.4
Cleanliness
6.6
Value
6.5
Room
6.4
Comfort
4.2
Pool
1.0
8.0 Excellent
Pros:
Cons: No drinkable water in the room.
9.7 Excellent
Pros: Right across the beach which I loved. Next to a good cheap breakfast place towards the left. The shower was great and you can open the window from the room a little and can hear the waves. Everything is super modern and clean. The hotel isn’t far from the walled city. About 5 minutes in taxi. My husband even walked to the hotel from there. I stayed with my husband and one year old. We all loved it. Including the baby. You can see the beach from hallways as well and the staff is very nice and helpful and professional . I would definitely stay again. We stayed 3 nights. Also every time I asked for new towels they cAme right away
Cons: No pool and no free breakfast and no trash bin in the room but that’s not a big deal.
8.0 Excellent
Pros: Nice place, nice location, good relation quality/price, breakfast it was good, quiet, very nice view over sea, personal friendly, ok everything.
Cons:
10.0 Excellent
Pros: I didnt hear traffic from 15th floor! Breakfast was super nice! Close to the beach. In 10min to center with taxi.
Cons: Nada!
8.2 Excellent
Pros: The location was very convenient during my stay due to the hotel being right in the middle between old town Cartagena and the airport. Short taxi ride.
Cons: The bed and pillows were very uncomfortable. The mattress is only 4 inches thick and the pillow was very hard. I woke up with a sore neck. Not recommended for a long stay.
The parking situation is also a little weird. You take your car to the parking garage on an elevator (that’s fine). But then you have to come down on the same elevator, on foot with your suitcases through a back door into the reception to take the elevator to your floor. The back way was in parts tight due to pallets maybe being stored in the hall. Also through that hall is the back entrance to unfinished business offices. It was just a little bazaar.
9.2 Excellent
Pros: It is clean, comfortable and cost- efficient
Cons: The breakfast is so expensive and not very good
The ibis Cartagena Marbella hotel enjoys a privileged location on Marbella's beachfront, where guests can experience the colors and beauty of Colombia's coast without breaking the bank. The hotel has free WIFI, a restaurant with sea view serving typical dishes, breakfast, a 24-hour bar, car park and transfers to the airport. The hotel also boasts modern, comfortable rooms. Take advantage and get to know the area around the hotel.
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Accommodations
Airports in Cartagena
Landmarks in Cartagena
- Puerta del Reloj
- Playa de Bocagrande
- Las Bóvedas
- Catedral de Santa Catalina de Alejandría
- Plaza de Santo Domingo
- Palacio de la Inquisición
- Plaza de Bolivar
- Iglesia de San Pedro Claver
- Plaza de la Aduana
- Plaza de los Coches
- Edificio Nacional
- Casino Rio
- Iglesia y Claustro de Santo Domingo
- India Catalina
