If you are a resident in the United States, you will only need to present your valid driver's license to the rental car company to rent your car. If you are traveling here from another country, most rental car companies will want a second form of identification to complete your rental.
While most rental car companies at this airport will allow you to take your rental car into Canada with no restriction, chances are you cannot take the car into Mexico. Even when you do bring it into Canada, you must notify the rental car company in advance so that they can give you an insurance card for non-residents.
A nice feature of having rental car counters right inside of the terminal building is that travelers can utilize all the amenities of the airport while they rent their car. At this airport that includes restroom facilities and water fountains, some great dining options, an ATM in the terminal, charging stations for your electronics spread throughout the terminal, and a conference room that is available by appointment.
On average a rental car at Champaign University-Willard airport costs C$ 112 per day.
The only car rental company that offers shuttle or pick-up services from Champaign University-Willard airport to off-airport locations is Avis.
8.0 Very good
Pros:They allowed me to book and didn’t have any cars available. They called me 20 minutes before I was supposed to go pick it up asking me to wait until the next day to MAYBE get a car . I just flown into Champaign and I was left stranded
Cons:The organization and the staff . It was a terrible experience never again
Pros:Staff was friendly and helpful!
Cons:Hours are somewhat restrictive ... closing at 5p seems early!
8.0 Very good
Cons:The car was about 1/8 below a full tank. And then the car showed that one of the rear tires was very low which I didn’t notice until I was off the lot but it made me a bit nervous while on the highway.
Pros:The staff was very friendly and helpful.
Pros:Our confirmed reservations were not honored. After driving for over an hour to location to pickup car we were told there were not available. Confirmed reservation were worthless.
Cons:If we had gotten a car per our reservations.
Cons:It was great, there wasn't a line i was in and out. The gentleman upgraded me at no extra cost, some the best customer service I've had in a while
Pros:the older woman was helpful and i was pleasantly surprised to get a bigger car even though i had requested a kia or similar. since all she had on the lot was an Equinox i got that at the price i had planned to pay. Thank you
Cons:nothing. very happy with the service
Pros:Fast and efficient service. Friendly staff. Excellent choice and condition of vehicles. The pick up location had a choice of vehicles we could take and when we indicated we have lots of luggage, the staff correctly suggested the Ford Explorer. Kudos to the staff.
Cons:Perhaps there could be a small map with arrows indicating the exact drop-off location. Sometimes Google maps will not bring you to the exact location but somewhere there and in a city like Chicago, you have to figure out the exact spot by going around in circles
Cons:No one told us that 21 cannot rent a minivan. We wasted our time to rent this car. And i didn’t find how to cancel to reservation after the lady at the drop off location told us we can’t rent.
Pros:Great staff, easy to find.
Cons:Instructions for after-hours key drop-off should be better.
Cons:EVERYTHING! Rented car through Kayak/Priceline, but the location rented from in Savoy had ZERO cars available - at all - and could NOT honor reservation!!!!!!!!!!!!!!!!!!!!!!!
8.4 Very good
Cons:A great value for the money!
Pros:The staff was friendly
Cons:Had the vehicle that we reserved. Didn’t have the minivan so had to settle for a SUV that didn’t have the room we needed. The vehicle also was filthy and smelled
Pros:Friendly staff, professional, not pushy
Cons:They take a long time to answer their phone
Cons:Terrible customer service from new employee
Pros:Van was clean and in good condition.
One location in Champaign University-Willard Airport
Pros:Drop off easy and they ordered a taxi for us
Cons:I am very unhappy with the insurance I booked on the website as I assumed I would be covered for emergency breakdown but Avis would not accept the emergency breakdown so had to pay again for that. I also already had other travel insurance so just wasted money The policy is misleading
Pros:The attendant was quick and efficient, making drop off an easy process.
Pros:The drop off process was efficient and easy! The people at the desk were friendly and helpful!
Cons:Car was NOT available!!!
Cons:Customer service was absolutely terrible. I will NEVER rent from this company again
Cons:There were no cars left - I took a taxi to get to a location with no cars and then had to pay for a taxi to go to another car rental location where I just made it before they closed.
Pros:The price, the ease of pick up and drop off, the efficiency and value of the whole thing.
Cons:The brakes on the Kia rental were so tight, they nearly threw me through the windshield each time i used them, til i got used to them
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