Excelente service and breakfast. Impecable room. Expensive valet parking
3 stars
Hyatt Place Charlotte Downtown
222 South Caldwell Street, Charlotte, NC 28202, United States
Charlotte, NC
See location+1 704 227 0500Photos of Hyatt Place Charlotte Downtown
Overview
Hyatt Place Charlotte is a trendy high-rise hotel in downtown Charlotte, North Carolina. It is an ideal option for business and leisure travelers seeking an upscale, well-appointed stay in the city center. The hotel is near numerous sights, attractions, restaurants, bars, and parks. It is located 7 miles from Charlotte Douglas International Airport.
The brand new hotel boasts 172 guest rooms and suites. All accommodations feature sweeping views of the city, modern decor, and sleek furnishings. Guests can choose from king suites, king rooms, deluxe high floor rooms, double queen high floor rooms, accessible king suites, and accessible queen suites. All rooms are pet-friendly, kid-friendly, and smoke-free.
All rooms and suites feature complimentary high-speed WiFi, spacious separate living room areas, pull-out sofas, flat-screen televisions, coffee making facilities, mini-fridges, a workspace with ergonomic chair, spacious bathrooms, custom bath products, hairdryer, iron and board, in-room safe, individual climate control, and a custom mattress. Suites feature separate bedroom and living room areas, wet bars, and dining room areas. Laundry service and room service are available.
Guests can lounge in the stunning rooftop pool which features a sundeck and lounge chairs. A fully equipped fitness center boasts state of the art cardio machines, free weights, and other gym equipment. Business travelers can utilize the on-site business facilities including meeting rooms, fax/printing services, audio/visual equipment, and high-speed WiFi.
All guests receive a complimentary continental breakfast each morning. The on-site bar serves coffee, cocktails, and wine.
Latest deals for Hyatt Place Charlotte Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hyatt Place Charlotte Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Pool
Reviews of Hyatt Place Charlotte Downtown
8.2
Very good
1339 verified ratings
Wonderful
677
Very good
197
Good
182
Okay
85
Fair
80
Mediocre
53
Poor
65
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic location, especially for events at the nearby arena. However, many expressed dissatisfaction with the cleanliness of the rooms and the overall value for the price paid, citing issues like overcharging and dated facilities.AI-generated from customer reviews
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8.2 out of 10
1034 reviews
8.1 out of 10
57 reviews
8.9 out of 10
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10 reviews
All reviews
Mildew in shower grout, shower door handle corroded.
Pros (+) Room was great, staff was very helpful.
Cons (-) WiFi is free, but doesn’t actually work for anything one k if the want to do. Speed was less than 1/4 mb / sec, so streaming and remote work were not really possible. Also, chromecast isn’t an option on any of the televisions (both because of WiFi and because TVs are older). Super small issue, still had a lovely stay, but with Covid we needed to spend more time in the room than one would normally ...
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Pros (+) The room was so spacious and clean. Really comfortable bed and the staff was friendly.
Cons (-) Valet parking is expensive.
Pros (+) The staff was very nice, hotel was clean and modern. Love the layout of Hyatt Place for a business stay. Tenth floor lobby is cool and the rooftop restaurant is great.
Cons (-) You handed me off to booking.com and they slammed me with three a three day reservation which I couldn't change. BAD DEAL.
Pros (+) The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome.
Cons (-) We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
Pros (+) The location, staff, and room were great! Very helpful staff and comfortable beds.
Cons (-) They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.
Cons (-) No parking and pool is on same floor as upscale restaurant.
Pros (+) The staff was great. Marvin is an excellent staffer. He was helpful and friendly.
Location
222 South Caldwell Street, Charlotte, NC 28202
What's nearby
- NASCAR Hall of Fame258 m
- Spectrum Center377 m
- Charlotte Convention Center0.5 km
- Bank of America Corporate Center0.6 km
- 112 Tryon Plaza0.6 km
- 400 South Tryon0.6 km
- Little Sugar Creek Greenway0.9 km
- Charlotte Center City0.9 km
- Bank of America Stadium1 km
- Carolina Actors Studio Theatre3.4 km
- Mint Museum RANDOLPH3.7 km
- Bojangles' Coliseum4.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Charlotte Downtown
Low season | April |
|---|---|
High season | October |
Average price (weeknight) | C$ 224 |
Average price (weekend night) | C$ 813 |
When to book a room at Hyatt Place Charlotte Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CharlotteGood to know
Value for money | 8.0 |
|---|---|
Distance to downtown | 0.6 km |
Nearest Airport | Charlotte Douglas |
Distance to airport | 9.4 km |
Everything you need to know for your stay in Charlotte
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