Sheraton Charlotte Hotel

555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
+1 704 372 4100

Cheapest
rate per night

8.2

Excellent
based on 502 reviews
Sheraton Charlotte Hotel - Charlotte, NC, United States
Tue. 24/11
-
Wed. 25/11
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Provider Nightly total
Agoda.com C$ 180
Booking.com C$ 180
Priceline C$ 180
Agoda.com
Booking.com
Priceline

Good to know

Value for money

7.8

Distance to city centre

1.2 km

Location rating

8.7

Nearest Airport

Charlotte Douglas

Distance to airport

9.5 km

Rooms

Tue. 24/11
Wed. 25/11

King Rooms

C$ 180+

Bed type
Provider
Nightly base price
King bed
C$ 180 per night
King bed
C$ 180 per night
King bed
C$ 180 per night
King bed
C$ 180 per night
King bed
C$ 207 per night
King bed
C$ 207 per night
King bed
C$ 232 per night

Double Rooms

C$ 225+

Bed type
Provider
Nightly base price
Double bed
C$ 225 per night

Traditional Rooms

C$ 207+

Bed type
Provider
Nightly base price
Double bed
C$ 207 per night
Double bed
C$ 225 per night
Double bed
C$ 247 per night
Double bed
C$ 247 per night

Reviews

Pros

Cons

Traveller rating

226
80
50
13
7

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Oct. 2019
    10.0

    Great hotel, rooms were spotless. Perfect location for enjoined downtown

  • Excellent
    Sep. 2017
    10.0

    A perfect start to a perfect weekend

    My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.

    Absolutely nothing

  • Good
    Jul. 2016
    7.1

    Nicole and dime you

    The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

    The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

  • Okay
    Jan. 2015
    6.0

    Not Worth The Price

    Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.

    No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.

  • Okay
    Nov. 2014
    5.7

    Not what you would expect from a Sheraton

    The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure

    You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room

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About

Overview

Work and play in downtown style at Sheraton Charlotte Hotel. Our Charlotte hotel is one mile from the Charlotte Convention Center hosting innovative expositions by day and the Spectrum Center for local NBA team game by night. Join the excitement of a football game at Bank of America Stadium before returning to our uptown hotel for a drink at Red Salt by David Burke. We offer more than 65,000 square feet of event space, in partnership with Le Meridian hotel, with room for up to 1,800 guests for business and social occasions. Our indoor and outdoor pools and on-site fitness center keep you active no matter the weather in Charlotte. At the end of the day, relax at our rooftop Cloud Bar, then head to the Social Bar & Kitchen restaurant for a meal with friends. Our hotel offers modern style and amenities, including free Wi-Fi, valet parking, 24-hour room service and Sheraton Sleep Experience bedding. Wake up to a view of the uptown skyline during your stay at Sheraton Charlotte Hotel.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 502 reviews

8.5

Cleanliness

8.7

Comfort

8.6

Staff

7.8

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Radio
Business centre
Wake-up service
Entire unit wheelchair accessible
Pets allowed on request. Charges may apply.
Executive lounge access
Daily housekeeping
Fax/photocopying
Linens
Towels
Safety deposit box
Fire extinguisher
Gift shop
Seating area
Flat-screen TV
Fold-up bed
Free toiletries
Shampoo
Room service
Smoke alarms
Heating
Accessible by elevator
Physical distancing in dining areas
Physical distancing rules
Slippers
First-aid kit
Indoor pool
Outdoor pool
Socket near the bed
Sofa
Alarm clock
Key card access
Sofa bed
CCTV in common areas
Allergy-free room
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Body soap
Fitness centre
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
24-hour security
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Safe
City view
Pants press
Trash cans
Food can be delivered to guest accommodation
Coffee machine
Guests can opt-out of accommodation cleaning service
TV
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24hr front desk
Storage available

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Photos

All Photos (35)
Bedroom (2)
Bar (1)
Pool (1)
Lobby (3)

Location

Most Popular Landmarks

  • NASCAR Hall of Fame 0.6 km
  • Spectrum Center 0.9 km
  • Bechtler Museum of Modern Art 1.1 km
  • North Carolina Blumenthal Performing Arts Center 1.1 km
  • Bank of America Stadium 1.4 km
  • Discovery Place 1.5 km

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