I didn’t have hot water the entire time of my stay and also it just wasn’t very nice or clean. The location was great but that was about it.
4 stars
Sheraton Charlotte Hotel
555 South Mcdowell Street, Charlotte, NC 28204, United States
Charlotte, NC
See location+1 704 372 4100Photos of Sheraton Charlotte Hotel
Overview
Sheraton Charlotte Hotel is situated in Charlotte and offers recently renovated rooms and complimentary wireless internet. Some of the popular facilities at this modern 4-star hotel include a free shuttle service and a seasonal outdoor swimming pool.
The rooms at the hotel have air conditioning and include a private bathroom, a flat-screen TV and an in-room safe. Hot drinks can be brewed with the provided tea and coffee supplies.
During their stay at Sheraton Charlotte Hotel, guests can enjoy a meal at Social Smokehouse, which offers American specialties. There is also a sports bar, where guests can keep up with their favorite teams. At Craft City Social Club, an extensive menu of drinks and snacks can be enjoyed.
For guests who enjoy exploring local eateries, there is a great selection within walking distance. It is also within walking distance of Little Sugar Creek Greenway, Spectrum Center and Charlotte Convention Center.
Latest deals for Sheraton Charlotte Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Sheraton Charlotte Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Wedding services
- Business centre
- Wake-up service
- Safety deposit box
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Accessible by elevator
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- EV charging station
- Parking
- Parking (surcharge)
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Laundry
- Iron and ironing board
Health and safety
- Safe
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Sheraton Charlotte Hotel
8.1
Very good
1390 verified ratings
Wonderful
652
Very good
171
Good
166
Okay
78
Fair
124
Mediocre
61
Poor
138
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many praising the comfort of the beds and the modern bathrooms. However, there were significant complaints regarding the service, particularly with staff responsiveness and noise levels from the bar and lobby. Some guests also mentioned issues with the bathrooms being small or not functioning properly, which detracted from their overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
60 reviews
7.8 out of 10
3 reviews
All reviews
Cons (-) Great hotel, rooms were spotless. Perfect location for enjoined downtown
Pros (+) My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and ...
Cons (-) Absolutely nothing
Read more
Pros (+) The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!
Cons (-) The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr
Location
555 South Mcdowell Street, Charlotte, NC 28204
What's nearby
- NASCAR Hall of Fame0.6 km
- Little Sugar Creek Greenway0.6 km
- Charlotte Convention Center0.9 km
- Spectrum Center0.9 km
- 400 South Tryon1.1 km
- Charlotte Center City1.1 km
- 112 Tryon Plaza1.2 km
- Bank of America Corporate Center1.2 km
- Bank of America Stadium1.4 km
- Mint Museum RANDOLPH3.2 km
- Carolina Actors Studio Theatre3.7 km
- Bojangles' Coliseum4.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Charlotte Hotel
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | C$ 212 |
Average price (weekend night) | C$ 265 |
When to book a room at Sheraton Charlotte Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CharlotteGood to know
Value for money | 8.1 |
|---|---|
Distance to downtown | 1.2 km |
Nearest Airport | Charlotte Douglas |
Distance to airport | 9.5 km |
Everything you need to know for your stay in Charlotte
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