Sheraton Charlotte Hotel

Sheraton Charlotte Hotel

555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
+1 704 372 4100
C$ 165

rate per night


based on 1,383 reviews

Sheraton Charlotte Hotel
Fri 6/10
Tue 10/10
Room type
Nightly total
Traditional Room
C$ 165
Standard Room
C$ 177
King room
C$ 181

About Sheraton Charlotte Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Sheraton Charlotte Hotel is situated in Charlotte and offers recently renovated rooms and complimentary wireless internet. Some of the popular facilities at this modern 4-star hotel include a free shuttle service and a seasonal outdoor swimming pool.

The rooms at the hotel have air conditioning and include a private bathroom, a flat-screen TV and an in-room safe. Hot drinks can be brewed with the provided tea and coffee supplies.

During their stay at Sheraton Charlotte Hotel, guests can enjoy a meal at Social Smokehouse, which offers American specialties. There is also a sports bar, where guests can keep up with their favorite teams. At Craft City Social Club, an extensive menu of drinks and snacks can be enjoyed.

For guests who enjoy exploring local eateries, there is a great selection within walking distance. It is also within walking distance of Little Sugar Creek Greenway, Spectrum Center and Charlotte Convention Center.

Photos of Sheraton Charlotte Hotel

Property safety measures

Sheraton Charlotte Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Charlotte Hotel

Fri 6/10
Tue 10/10
Traditional Room
See amenities
1 king bed
1 king bed
2 double beds
Deluxe room
See amenities
bed type unknown
1 king bed
2 double beds
Standard Room
See amenities
bed type unknown
bed type unknown
1 king bed
King room
See amenities
1 king bed
1 king bed
bed type unknown
Double room
See amenities
2 double beds
1 king bed
2 double beds

*Total includes estimated local taxes & fees payable on check out.

Prices are based on the total costs of the stay, including taxes and fees.

Amenities at Sheraton Charlotte Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • Enhanced cleaning
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces


  • Free Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • Wedding services
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk


  • Executive lounge access
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Multi-lingual staff
  • Accessible by elevator
  • Allergy-free room
  • No smoking


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV


  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • EV charging station
  • Parking
  • Parking (surcharge)


  • Toilet
  • Toilet paper
  • Private bathroom


  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Kid-friendly
  • Cribs available
  • Kids meals


  • Iron and ironing board
  • Pants press

Things to do

  • Gift shop


  • Fitness centre


  • Outdoor pool

Reviews of Sheraton Charlotte Hotel

GoodBased on 1,383 verified guest reviews

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10.0 Wonderful
Cons:Great hotel, rooms were spotless. Perfect location for enjoined downtown
10.0 Wonderful
Pros:My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.
Cons:Absolutely nothing
7.1 Good
Pros:The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!
Cons:The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr
6.0 Okay
Pros:Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.
Cons:No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.
5.7 Fair
Pros:The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure
Cons:You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room
6.8 Okay
Pros:It is weird that I set up my wake up schedule based on the fact that the restaurant would open at 6am and would be able to deliver my breakfast while getting ready. I called twice and the FD kept telling me to call back. I finally got to order at 6:45. At this point I had no choice, but to order and eat as fast as possible as having to call and check up on the restaurant, I wasted time. I dislike tremendously having to strees about this little things while on business trips. I will not recommend staying here if you are a practical individual and like a reliable service.
Cons:The decoration was beautiful and impressive.
6.6 Okay
Pros:The hotel was nice the bed was awesome and the shower was good to.
Cons:Parking was a little weird they double charged her card WiFi was not free my wife got stuck in the elevator they don't have a indoor pool it's still getting built room service took 45 minutes.
9.3 Wonderful
Cons:No free wi-fi.
6.6 Okay
Cons:Time to wait elevators


555 South Mcdowell Street, South Tower, Charlotte, NC 28204

What's nearby

  • NASCAR Hall of Fame0.6 km
  • Spectrum Center0.9 km
  • Bechtler Museum of Modern Art1.1 km
  • North Carolina Blumenthal Performing Arts Center1.1 km
  • Bank of America Stadium1.4 km
  • Discovery Place1.5 km
  • Freedom Park2.6 km
  • Charlotte Amtrak Station3.1 km
  • Mint Museum RANDOLPH3.1 km
  • Bojangles' Coliseum4.3 km
  • Historic Rosedale Plantation5.2 km
  • Charlotte Museum of History6.9 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Charlotte Hotel

Low season


High season


Average price (weeknight)

C$ 302
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun. - Thu. price over the last 2 weeks.

When to book a room at Sheraton Charlotte Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton Charlotte Hotel

  • How long should you stay at Sheraton Charlotte Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sheraton Charlotte Hotel

  • Does Sheraton Charlotte Hotel have special cancellation policies due to coronavirus (COVID-19)?

    Guests with existing Sheraton Charlotte Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Charlotte Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Where is Sheraton Charlotte Hotel located?

    Sheraton Charlotte Hotel is located at 555 South Mcdowell Street, South Tower in Second Ward, 1.2 km from the centre of Charlotte. NASCAR Hall of Fame is the closest landmark to Sheraton Charlotte Hotel.

  • When is check-in time and check-out time at Sheraton Charlotte Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Charlotte Hotel.

  • Does Sheraton Charlotte Hotel offer free Wi-Fi?

    Yes, Sheraton Charlotte Hotel offers free Wi-Fi.

  • How far is Sheraton Charlotte Hotel from the airport?

    Sheraton Charlotte Hotel is 9.5 km from Charlotte Douglas. Sheraton Charlotte Hotel is 22 km from Concord Regional.

  • Does Sheraton Charlotte Hotel have a pool?

    Yes, Sheraton Charlotte Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Charlotte Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Charlotte Hotel in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Charlotte Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Charlotte Hotel.

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Good to know

Value for money


Distance to downtown

1.2 km

Nearest Airport

Charlotte Douglas

Distance to airport

9.5 km