Pros: Car was sufficient. Easy to drop off early in the morning.

Cons: We went to the wrong place at first. Employee not very nice. But the second one was great.

Terrible Budget rental

Cons: Generally when you pick up a car there is some wait. But when you drop off a car it should be fast because you need to catch a flight. I drove into Manchester, NH and no one met the car. I saw there was one person in the booth only and a long line of people waiting to both get their car and drop off their car. I waited 20 min and had to leave. I went inside and there was a huge long line and only 1 person. I left the key in the outside drop box which was to be used only when the office was closed. I called 4 times to the main budget office and they told me I have to talk to the individual office. They gave me the local number- it always rolled over to the main number and round and round we went. I finally got through the next day and got a receipt. Absolutely, terrible service. I won't use Budget again.

Pros: Getting there was easy

Cons: I handed the woman our pink slip that indicated the damage to the car before we picked it up so that it showed we did not cause any additional damage and she said, "oh I don't need that,it only shows damage, I really don't care......" It shows the level of care in the company, and also is uneasy knowing there was preexisting damage that we did not want to be responsible for.

Cons: Car wasn't great windshield wipers didn't work, stars in the windshield. I got an economy car but this was the lowest quality car I've gotten with budget in that class. Cost of the car ended up being a lot more than originally quoted. Part of that Is on me didn't see that it has a really limited mileage but it was not apparent to me while booking/never had that when renting a car and service people did not clarify that until charging us at the end

Thiefs!

Pros: Nothing

Cons: The car had to be jumped and than towed. When it was first jumped, the mechanic said he thought the alternator was going out. I called Budget, and they said no. I asked for another car right away, and I was denied, because according to the agent on the phone (who is not a mechanic) it was only a bad battery. Again, a licensed ASE mechanic stated it was a bad alternator. He even looked for areas that could have been draining the battery, and found none. The next day, car wouldn't start again. Called Buget, and they finally sent another car for us to use. Upon checking that car in after our trip, they charged me $83 for gas on the car that THEY TOWED away (pretty hard to put gas in a broken down car that is on the back of a tow truck), plus a $60 fee for the service!! They gave us a car that an ASE certified mechanic said had a bad alternator, and they charged us for the service on their lemon of a car, and charged us over $9.00 a gallon to fill up the broken down car that had to be towed!!!!! Let that sink in. I was treated poorly by their customer service upon checking in the car at the airport, and accused of leaving a dome light on ( I own two makes of the car they rented us, and I know how a damn dome light works), and to top that all off, the check-in agent CUSSED ME OUT when I asked about the charges. Literally, used vulgar language numerous times, and than proceeded to storm out if his office, so that I couldn't ask any questions. Budget, you have lost a life-long customer, and I will spread the word about your thieving ways! You stole money from me, and rented me a broken down car, and charged me on top of that, for your broken down car!!! If you rent a car from Budget at the Manchester NH airport, be prepared to be caused out, and have them steal your hard earned money. If you like being constantly lied to, belittled, called a liar, called an idiot, please rent your car from these people.

Cons: I couldn't even get the car because at the last minute you jacked up the price.