Mini |
Economy |
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Standard |
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Commercial |
Pick-up truck |
7.3
Good
102 reviewsCleanliness
7.7
Comfort
7.6
Pick-up/Drop-off
7.1
Value for money
6.6
2 locations in Medford
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5.6 Okay
Sep. 2020
Pros:
Car was clean and at least they had one for me. The gentleman behind the counter was nice.Cons:
I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.3.2 Mediocre
May 2020
Pros:
NothingCons:
You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car10.0 Excellent
Dec. 2019
Pros:
Super fast checkin and checkout and very conveniently located8.0 Excellent
Jul. 2019
Pros:
Convenient at airport9.6 Excellent
Jun. 2019
Pros:
Love going in and out of small airports! The Budget desk is right next to the baggage claim and car pickup & drop off is is literally just outside the door.4.4 Okay
Jan. 2019
Pros:
Staff ready and helpfulCons:
No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist8.4
Excellent
35 reviewsCleanliness
8.7
Comfort
8.4
Pick-up/Drop-off
8.3
Value for money
8.4
One location in Medford
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4.0 Okay
Dec. 2020
Pros:
The guy at the drop off try to make me pay 3 days and I only use the car for one day8.0 Excellent
Oct. 2019
Pros:
Our customer service representative was excellent, explained everything and anticipated any questions we might have.Cons:
Nothing.9.6 Excellent
Aug. 2019
Pros:
The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.2.0 Mediocre
May 2019
Pros:
nothingCons:
I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.10.0 Excellent
May 2019
Pros:
The gal at the desk when we picked up was very friendly, professional and helpful.Cons:
The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.10.0 Excellent
Feb. 2019
Pros:
AbsolutelyCons:
Perfect experience!7.6
Good
45 reviewsCleanliness
7.7
Comfort
8.0
Pick-up/Drop-off
7.5
Value for money
7.3
2 locations in Medford
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8.8 Excellent
Aug. 2020
Pros:
Expedia/Kayak booked their car at the wrong location.Cons:
Expedia/kayak should have booked correctly.7.6 Good
Jul. 2020
Pros:
Good new car.Cons:
over $30 extra taxes not mentioned during reservation5.2 Okay
Jul. 2020
Pros:
Kia Optima was a good road car with great gas mileage.Cons:
Car had half tank of gas, windshield was dirty, no wiper fluid, low fron t tirew7.2 Good
Apr. 2020
Cons:
I was chared more than I was quoted because locations were closed and I could only pick up my reservation at the airport10.0 Excellent
Sep. 2019
Cons:
Nonsmoking car8.0 Excellent
Aug. 2019
Cons:
I brought the car back with a full tank but I was still charged for a full tank of gas. Just make sure but all the charges are checked out before you sign on the dotted line6.5
Good
68 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
6.4
3 locations in Medford
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8.0 Excellent
May 2021
Cons:
When I picked up the car no one was in the office. I rang the bell, but had to wait several minutes before I got any response. Drop off and the shuttle ride to the airport were super smooth10.0 Excellent
Apr. 2021
Cons:
TY8.0 Excellent
Apr. 2021
Cons:
N/A10.0 Excellent
Mar. 2021
Pros:
I called and the shuttle came quick.Cons:
I had a great experience and no recommendations.9.6 Excellent
Oct. 2020
Pros:
Super quick pickup/dropoff and received a nicer car than we were expecting.Cons:
The shuttle from the airport was a little bit of an unexpected inconvenience but they were super quick to pick up after calling. Could see how it would be a big pain if you were picking up/returning after hours.9.6 Excellent
Apr. 2020
Pros:
As helpful as they could be with few staff and early closures during the pandemic.Cons:
We needed to drop the car off in Salem at 7 pm and at noon no one could answer the phone to tell us whether they had a key drop box because it would be after hours. We were a little worried about whether we were going to be able to drop the car off.National
7.9
Good
5 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
6.9
Value for money
7.9
One location in Medford
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10.0 Excellent
Oct. 2019
Cons:
Everything was well handled. The customer service was friendly and helpful.5.9 Okay
Sep. 2021
10.0 Excellent
Oct. 2019
Cons:
Everything was well handled. The customer service was friendly and helpful.Avis
6.1
Good
17 reviewsCleanliness
6.7
Comfort
7.4
Pick-up/Drop-off
6.5
Value for money
5.6
2 locations in Medford
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5.2 Okay
Dec. 2019
Cons:
We were caught in a major rainstorm and were 30 minutes past our drop off time. We were charged an extra day.5.6 Okay
Nov. 2019
Pros:
Nice upgrade to a premium 4WDCons:
Vehicles were not available. Myself and 6+ others had to wait almost two hours to receive keys. I spent $300 more on a air ticket to arrive early, woke up at 3:30AM for that flight, then had to wait 2 hours to get a pre-booked rental car.... They dropped the price $40, but it was a trainwreck.10.0 Excellent
Sep. 2019
Pros:
Pickup and drop off were easy. The vehicle was an upgrade. The price was excellent.Cons:
The vehicle had a high tech system built into the dashboard to link with my mobile phone. Unfortunately, it was too comp licated to be intuitively obvious. I had to unlink my phone. There were no instructions. They were probably in the glove box, which was locked. The car key wouldn't open it.6.8 Good
Aug. 2019
Pros:
PriceCons:
The more fuel efficient car I reserved was unavailable. The upgrade/alternate got much poorer MPG. A phone number not affiliated with me was read back to me at check-in the person behind the counter wouldn’t remove it.10.0 Excellent
Jan. 2019
Pros:
The customer service in Medford was outstanding!8.4 Excellent
Aug. 2017
Pros:
convenient; helpful friendly staff. Inside of car was very clean.Cons:
car was unwashed outside and had bird poop on it when I picked it up.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Medford
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Medford