Medford Car Rentals

Bad tires

Pros: when walking around the first KIA Sedona w/ the Hertz rep to check for existing damage, I saw that all 4 tires had only about 3/32" of tread, almost down to the wearbars, technically still legal, but absolutely unacceptable. No sipes were remaining in the tread, which means terrible wet road traction. Hertz (and nobody else for that matter) should rent out a vehicle with such little tire tread remaining. Fortunately, there was another van there for us, but they were going to rent out this vehicle had I not objected. Is it Hertz' corporate policy to rent out cars until the tires are legally unusable ? If so, you are endangering any renter who takes this on a wet highway.

Pros: The young woman in Medford was excellent. But there should be no need to play the lottery when renting a car. I took the "way to high "extra charge of insurance to protect myself from Hertz "just in case" Hertz probably sees it as "an extra service" instead of an extra charge. I bought the tank of gas because I needed to catch a plane in Portland not because if was a fair way to do business. I paid 200.00 for two one way rentals, one with Hertz and one with Budget, and only drove them for less than 500 miles in total. I paid 192.00 to travel from Portland to Detroit. Not happy with ripoffs ever, Enjoy my hard earned money.

Cons: It should be law that an auto rental includes protecting the auto company and the customer completely in a fair price. You gave me a rate to get me to book, then handed me a pair of dice to gamble whether I wanted to risk tremendous personal financial personal exposure or pay a ridiculously high fee to protect myself. Airlines should start charging a fee for life vests and access to oxygen masks instead of including them in the price. Not likely to need them, but you never know? As a service industry, car companies are right up there in misleading advertisement. You see the price, but it always cost you double that or more. Unless you are a fan of gambling.