Pros: The girl who checked me out through my rental was very helpful and patient. I ended up getting a Beetle instead of a smaller 4-door and absolutely loved it for my 16 hour drive.
Cons: The cars on Kayak are not necessarily available at this location, but they give you an option to exchange your vehicle at the airport if you were hoping for something bigger.
2 Jan 2017
Quick and easy rental
Pros: What a great and easy rental. This was perfect to keep our family moving through the holiday!
29 Jan 2017
Cons: I rented a car throw interned one price, after in the office is another, you add too many things were not in the beginning contract,
i rented 5 days online the price was 125, at the office 199,,,,, its not serious............
next time i'll cancel my booking, for this reason........
15 Feb 2017
Pros: Pickup and delivery with your associates was perfect...they were both amazing
Pros: Nice ride for two. Roomy enough with built in navigation that was huge. Pleasant p/u , d/o
Cons: Unfortunately Smelled like smoke, which was quite annoying since we had a 6 hr drive. The warning light to inflate the tires came on several times as well. When driving along the highway, the small satellite antenna made a constant knocking sound too.
3 Jan 2017
Airport vs off site needs better ID on booking sit
Cons: Though my rental request was for an airport location, an offsite location is what was loaded on the reservation site, and this is what I booked. Clearly I should have been more careful, but the booking site should have been much clearer that this site was 8 miles from the airport. At the MSY airport, the Enterprise staff there was less than helpful. This was a not the usual customer service I am accustomed to at Enterprise sites. Once we were able to make our way to the off site locale service was as anticipated.
My travel distress could have been eliminated by the booking page highlighting the fact that this was an offsite location in BOLD RED!
29 Dec 2016
Pros: The Service and friendliness of the Team was Perfect. They worked with me in regards to my flight time and save me alot of money.