Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
Enterprise
4.6
Okay
36 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
3.3
3 locations in White Rock
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Reviews
10.0 Excellent
Feb. 2021
Pros:
Everything was perfect! Very good car! Great condition! New and clean! I loved!Cons:
The could be better.. but not to bad for a good car!2.0 Mediocre
Dec. 2019
Pros:
Absolutely nothing.Cons:
They could have charged me the agreement rate but tried charging me more... so I left and went somewhere else. Would never recommend this place to anyone unless they want to spend money for no reason.2.0 Mediocre
Feb. 2019
Pros:
Nothing horribleCons:
I placed the rental for a awd suv They called me after and tried to put me into a minivan which is fwd, the guy said he would call me back in 30 min with a different option, I never received a call back, I ended up calling Avis directly and renting from them.2.0 Mediocre
Jan. 2019
Pros:
Nothing. The staff was inflexible, rigid and rude.Cons:
Rigidity, lack of flexibility and rude attitude.9.6 Excellent
Dec. 2018
Pros:
Clean- perfectly working car.Cons:
A little pricey for only a few days.6.0 Good
Oct. 2018
Pros:
Friendliness of the staff, willing to look at other locations for options. Like renting with enterprise and have not had problems before which is why I continue to rent from them, along with decent prices.Cons:
No compact available, offered a truck or huge SUV. I declined. I rent compacts as small and easy to drive and fuel efficient Had to go to other location. Finally got a mid size golf VW. Was 1.5 hours late. The vehicle drove well and we liked it. Why didn't they have a car available? Explanation: others hadn't returned vehicles. Second explanation, time of year when they change over cars and replacements not yet arrived. Not good enough. I had made a reservation months ago.Hertz
6.2
Good
22 reviewsCleanliness
6.8
Comfort
6.7
Pick-up/Drop-off
6.8
Value for money
6.3
2 locations in White Rock
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9.2 Excellent
Aug. 2020
Cons:
Better rates.. but other than that service was excellent6.4 Good
May 2018
Pros:
Staff were fairly friendlyCons:
The car was not ready for me. I had let them know that I would be collecting it the following day and when I arrived they were still washing the vehicle. They gave me a bigger car and as I was in a hurry I had to return later to exchange for the smaller size which I wanted. Took a long time to do the paperwork when I picked up the car and 20 minutes to do paperwork when I returned it. They then asked if I had smoked in the car as there was a smell of smoke. It had had this smell when I collected the car.2.0 Mediocre
May 2017
Cons:
My car was scheduled for 6pm. I didn't realize that they close at 6 as well, by the time I got there for a pickup, they were closed. I delayed my trip until next morning. When I got to Hertz for pickup in the morning, they didn't put any effort into getting me a car instead told me very rudely that they are sold out.2.0 Mediocre
Apr. 2017
Cons:
You booked the wrong city and then I couldn't get a car2.0 Mediocre
May 2016
Pros:
None other than the price, but i did not get to have this rental car it at allCons:
There was no car availabl at all; was rudely told to call back to check if there will be car available later that day which I did not bother2.0 Mediocre
Jun. 2022
10.0 Excellent
Jun. 2022
2.0 Mediocre
May 2022
4.0 Okay
May 2022
10.0 Excellent
Apr. 2022
10.0 Excellent
Nov. 2021
Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in White Rock
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Reviews
8.8 Excellent
Jun. 2019
Cons:
Quick and easy pickup and dropoff location for me10.0 Excellent
Jun. 2017
Pros:
The SUV performed fantastic all the way to Kelowna, Perfect vehicle for our trip through the mountains2.0 Mediocre
Mar. 2017
Pros:
The manager was rude, cancelled my booking8.8 Excellent
Jun. 2019
Cons:
Quick and easy pickup and dropoff location for me10.0 Excellent
Jun. 2017
Pros:
The SUV performed fantastic all the way to Kelowna, Perfect vehicle for our trip through the mountains2.0 Mediocre
Mar. 2017
Pros:
The manager was rude, cancelled my bookingThrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in White Rock
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Reviews
6.8 Good
Mar. 2019
Pros:
Best price in the lower mainlandCons:
Car was filthy (half eaten smelly fast food in the trunk!) but I guess you get what you pay for?8.0 Excellent
Jul. 2017
Pros:
Despite all the negative reviews from other customers, I find my experience with thrifty car rental smooth, I had to wait a bit for my rental car, but the agent was courteous enough to extend three hours on my return time, so I'm very pleased with their service!2.0 Mediocre
Jun. 2017
Pros:
Went there and was told there's no car available even though I had a confirmed reservation!!!!! Horrible worst experience everrrr. Missed a wedding because of your company. Complete fraud!!!!Cons:
EVERYTHING!!!!8.4 Excellent
May 2017
Pros:
Very happy I need more choices and cheaper prices .Cons:
I like to be alerted when there is a better option price wise and locations6.4 Good
Apr. 2017
Pros:
Cheap prices, easy drop off. Had a small chip in windshield from highway driving- covered by full insurance thankfullyCons:
Pickup Thursday before long weekend took forever. Car seats were stained and gross.2.0 Mediocre
Apr. 2017
Pros:
Nothing.Cons:
TL;DR DO NOT CHOOSE THIS RENTAL LOCATION. IT'S A SCAM This specific Thrifty location should be black listed. I called them by phone to let them know I was going to be 20 minutes late. They told me my car wasn't there, but it WOULD be at 3pm (3h late). Fine with me. I called back at 2:30 to verify my car was there. This is where the Thrifty representative was horrible! I was informed that there were no cars for me. I asked how can this be, I have a confirmed reservation. She said all the cars were rented in the morning. I inquired about brining in a car from another location but she insisted there were no cars available. We went back and forth. I was firm, but not once did I raise my voice, swear, or sound aggressive. I was just trying to find a way to get a car because I needed it to go visit my family for the Easter long weekend! Eventually she hung up on me!!!! I called back and she picked up the phone and hung up. I called several times and she either didn't answer, immediately put me on hold, and or just picked up and hung up. The end result was that I was left stranded in Vancouver, away from family for the entire Easter weekend. All other rental cars were booked and or too expensive for me.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in White Rock
Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in White Rock
Routes Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in White Rock
Most popular agency | Routes Car & Truck Rentals |
---|---|
Most popular car type | Compact |
Average price | C$ 126/day |
Good deal | C$ 115/day |