Worcester Car Rentals

Worcester Car Rentals

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Worcester Car Rental Information

Pick-up Location Worcester
Rental Locations 12
Airport Locations 4

Worcester car rental reviews and directory

Rated #1
Thrifty
Best Rated
9.4 Excellent (12 reviews)
1 location in Worcester
Thrifty
Locations in Worcester
375 Airport Rd
+1 508 792 0537
  • 9.3
  • 9.0
  • 9.3
  • 9.5
  • 9.7
Recent reviews
10.0 Excellent
29 Aug. 2016
Best Rate!!
Pros: Great rate with a reputable rental company.
Cons: Overall experience was great. There was nothing that I disliked
10.0 Excellent
18 Sep. 2016
Affordable
Pros: Easy process to rent a car.
10.0 Excellent
22 Jan. 2017
Seamless!
Pros: When I booked the rental I immediately received an email confirmation regarding my rental complete with a phone number to call with any questions or concerns. When I went to pick up my rental there was no confusion and everything was exactly as I had booked.
Cons: I have no complaints.
8.4 Excellent
28 Feb. 2017
Cons: Good experience!!!
9.2 Excellent
22 Mar. 2017
Pros: Costumer service very polite and helpful.
10.0 Excellent
5 Dec. 2017
Great people & service!
Pros: I rent cars often and it’s always a pleasure to see Ed, Dimitri, and Mike! I know that I’m going to get a good car and not have to pay a lot of money.
7.6 Good
2 Apr. 2018
Pros: Always take very good care of me
Cons: Was very disappointed in the cleanliness of the car could have been much better
10.0 Excellent
27 Aug. 2018
Pretty good
Pros: Picking up the car was quick and easy. The car I had rented was ready to go when I got there.
10.0 Excellent
1 Jan. 2019
Very easy.
Pros: The ease of the rental was great. No issues, got me into the car I reserved. The manager, Dimitri, was polite and attentive to my needs. Car was clean and they serviced it for me before taking it to ensure the were no issues.
7.2 Good
16 Apr. 2019
Pros: Location at airport. Value
Cons: Car was a 2017-2018. Could have been a newer car. Had 58,000 plus miles!!
Rated #2
Avis
7.5 Good (5 reviews)
2 locations in Worcester
Avis
Locations in Worcester
241 Grove Street
+1 508 752 9501
375 Airport Drive
+1 508 754 7004
  • 7.2
  • 7.6
  • 8.0
  • 7.2
  • 7.6
Recent reviews
8.0 Excellent
25 Jul. 2016
Pros: car, easy of drop off
Cons: wait to pick-up, having the "needs maintenance" message appear.
2.0 Mediocre
27 Nov. 2018
Cons: Terrible dropoff service
10.0 Excellent
25 Apr. 2017
Pros: Great mileage and comfortable and also roomy enough for our needs
8.4 Excellent
2 May 2017
Not the car I wanted but it was good
Pros: Quick transaction time, nice help at pick up and drop off. Helpful
Cons: I requested a premium car and when I got there only full size were available.
9.2 Excellent
11 Jul. 2018
Great staff - best I’ve ever encountered when renting a car
Pros: Pickup and drop off were outstanding. Great staff - A plus!! The car was very comfortable.
Cons: Some previous renter had smoked in the car and unfortunately it still smelled - faint but distinct.
Rated #3
Enterprise
7.1 Good (12 reviews)
5 locations in Worcester
Enterprise
Locations in Worcester
100 Gold Star Blvd
+1 508 853 8000
126 Sw Cutoff
+1 508 363 3535
308 Belmont Street
+1 508 752 4100
666 Park Avenue
+1 508 792 4700
75 Madison St
+1 508 792 3660
  • 7.3
  • 7.0
  • 7.0
  • 6.8
  • 7.2
Recent reviews
9.6 Excellent
10 Mar. 2017
They gave my car away but they made it up to me
Pros: I was late for my reservation so they assumed I wasn't coming and thus gave away my car. However, they got me a new car and upgraded me for the inconvenience so it wasn't too bad. Maybe next time just shoot the customer a phone call to make sure they're not coming.
10.0 Excellent
13 Jan. 2017
Good Rental experience.
Pros: Friendly helpful staff. Nice clean car.
Cons: Why do they have to type for 10 minutes to enter a rental. The system should make the process quicker.
8.0 Excellent
13 May 2017
Pros: The cleanliness and comfort of the car. I didn't feel like I drove such a long journey. It was very comfortable.
8.4 Excellent
14 Jun. 2017
Good service
Pros: Staff was polite They answered all my questions
Cons: the car was not very clean. It smells smoke.
2.0 Mediocre
25 Apr. 2016
Reserved car, no car available.
Cons: Cancelled my rental at the last minute.
3.6 Mediocre
20 Oct. 2016
Cons: I asked for an intermediate size vehicle, because parknig is so tight at my destination. When I arrived, I was told I could take a pick-up truck or a van, or I could wait for an hour to be taken to an alternate location.
7.2 Good
15 Nov. 2017
Well located, good desk person, pick-up was botched
Pros: Good worker on the desk. Threw in a break on fuel policy to compensate for the clueless driver sent to pick me up -- basically at the hotel across the street from the rental branch!
Cons: Pickup driver got lost and delayed the delivery, so I was late getting to the reunion (for which I had traveled hundreds of miles by train!)
2.8 Mediocre
1 Jan. 2018
Filthy car
Pros: Counter service was super nice and apologetic the type of car I reserved was unavailable.
Cons: The car I reserved was not available. Three new Subaru's in the lot would not start so I was given a just returned Nissan Versa. The car reeked of throw up and when I stopped down the road to fill up the gas tank which was on empty - I then saw the entire drivers side of the vehicle has throw up from the drivers window all down the car - now frozen in the lovely weather. It was a long ride from Mass to New York in a puke smelling tiny car.
10.0 Excellent
13 Feb. 2018
Pros: Both the Worcester and Westboro MA offices did an excellent job taking care of my needs and requirements.
Cons: Would prefer if the rental cars had a full tank of gas upon pickup. Much easier to fill up properly when returning the car.
8.0 Excellent
19 Sep. 2016
Cons: Agent didn't apply kayak deal price. I had to call back to get refunded for the lower price.
Rated #4
Budget
6.1 Good (11 reviews)
2 locations in Worcester
Budget
Locations in Worcester
241 Grove Street
+1 508 890 0955
375 Airport Drive
+1 508 754 1604
  • 5.6
  • 6.0
  • 6.5
  • 6.4
  • 6.2
Recent reviews
5.6 Okay
7 Dec. 2016
Billing problem
Pros: The cas was fine
Cons: I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmation
10.0 Excellent
6 Mar. 2017
Pros: There where very friendly and helpful Laurie martel
6.0 Good
27 Apr. 2016
Pros: Desk staff; Ease of pickup and return
Cons: Car was dirty; No car manual; Disliked the car model (Ford Escape)
10.0 Excellent
14 Mar. 2017
Pros: Great customer service! Car was clean inside and out!
8.4 Excellent
17 Jul. 2017
Pros: Easy drop off procedure.
2.0 Mediocre
31 Aug. 2017
Wrong smelly car
Cons: The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.
9.2 Excellent
15 Nov. 2017
Cons: N/A
2.0 Mediocre
13 Aug. 2018
Unable to drive the car
Pros: Nothing
Cons: The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!
4.0 Okay
27 Oct. 2018
Smiling Can’t Hurt That Much
Pros: Ease of dropping off the car. Simply pulled into the lot adjacent to the terminal, parked, and dropped keys at counter.
Cons: The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.
8.4 Excellent
30 Jun. 2019
Pros: Easy pick up, nice car.
Cons: There was no one at the counter mid-afternoon to receive my car. I waited for 20 minutes and then left my Budget key in the dropbox even though the box was only marked for Avis, not Budget.
Rated #5
Hertz
5.8 Okay (10 reviews)
2 locations in Worcester
Hertz
Locations in Worcester
375 Airport Dr.
+1 508 753 7203
561 Park Avenue
+1 508 798 5196
  • 6.0
  • 6.2
  • 5.8
  • 5.6
  • 5.4
Recent reviews
2.8 Mediocre
8 Nov. 2016
Poor service, car in poor condition
Cons: The car had not been washed. It also had, some time in the past, had someone smoke in it (as became apparent once the car got warmer). Using the windshield defroster made the heat stop working. Had I not had to drive to a conference before they opened, I would have returned the car and made alternative plans (from another rental place). Attention during pickup and dropoff was desultory. At no point did anyone ask how the car was (I would have told them if they had). I will not rent here again.
8.0 Excellent
28 Mar. 2017
Cons: Low to the ground
4.0 Okay
19 Apr. 2017
Pros: THE OPPORTUNITY AND AN UPGRADE I WAS ABOUT TO RECEIVE.
Cons: DUE TO CARD PROBLEMS AND OTHER ISSUES I WAS UNABLE TO FULFILL THE RENTAL EXPERIENCE, THOUGH NO COMPLAINT ON SERVICE OFFERED.
2.0 Mediocre
21 Oct. 2017
Cons: I didn't like the accident that I got into that forced me to rent a car. It was very inconvenient, as now I have no legs and cannot drive a car at all.
4.4 Okay
7 Nov. 2017
Way overcharged thanks to Kayak reservation system...
Pros: Staff at chosen location was friendly & pleasant.
Cons: Prepaid for 2 day rental on Kayak, but ended up only needing it for one day. However, the charge wasn't adjusted whatsoever, meaning I paid literally twice as much as I should have. ($112 for ONE day?!) What's more, the employees I dealt with at pickup/drop-off had NO answers or ways to fix it. Due to this ridiculous error, I will not be using (nor recommending) Kayak again in the future.
10.0 Excellent
14 Nov. 2017
Cons: A+
8.0 Excellent
9 Jan. 2018
Good price for a decent car
Pros: The car was clean and the price was very fair
Cons: We left something in the car and due to weather we could not get in touch with anybody until 36 hours later. Not necessarily Hertz fault but was nerve racking. It would have been nice if the store manager could be reached through the main number for some reassurance.
2.4 Mediocre
25 Mar. 2018
I could not afford the rental and I was left stranded. I was not aware
Pros: I did not like the fact that I was charged for the rental that I could not use because I did not have a deposit
9.6 Excellent
15 May 2019
Pros: Very friendly and efficient staff members; easy to pick up and drop off.
Cons: Slightly better job vacuuming before I picked up car, but nothing major.
6.8 Good
28 Jun. 2019
Pros: The staff wasn't friendly the car was not ready. But the drop of was very easy.
50 travellers who rented a car in Worcester gave the car agency they used an average rating of 7.2

Car Rental Locations in or near Worcester

Good to Know

Most Popular Car Type Economy

When to Book a Rental Car in Worcester

Average daily price per month
Rental car prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in Worcester

  • Book your rental car in Worcester at least 1 day before your trip in order to get a below-average price

FAQs About Renting a Car in Worcester

What is the most popular rental car in Worcester?

Economy (Hyundai Accent or similar) is the most frequently booked rental car type in Worcester.

What is the best rental car company in Worcester?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Worcester are Enterprise (8.5, 12826 reviews), Thrifty (7.1, 2742 reviews), and Avis (7.7, 13 reviews).

Which car rental companies are at the airport: Logan Intl Airport (BOS)?

Car rental companies onsite at Logan Intl Airport include Budget, Dollar, Thrifty, Advantage, Hertz, Avis, Enterprise, National and Alamo.

Which car rental companies will pick you up at the airport: Logan Intl Airport (BOS)?

Car rental companies that offer shuttle or pick-up services from Logan Intl Airport to off-airport locations include Budget, Dollar, Thrifty, Advantage, Hertz, Avis, Enterprise, National and Alamo.

How can I find car rentals near me in Worcester?

Take a look at our extensive car rental location map to find the best rental cars near you.

How much does a Economy car rental cost in Worcester?

A Economy car rental in Worcester costs C$ 85 per day, on average.