Worcester Car Rentals

Cons: Overall experience was great. There was nothing that I disliked

Cons: I have no complaints.

Cons: Good experience!!!

Cons: Was very disappointed in the cleanliness of the car could have been much better

Cons: Car was a 2017-2018. Could have been a newer car. Had 58,000 plus miles!!

Cons: wait to pick-up, having the "needs maintenance" message appear.

Cons: Terrible dropoff service

Cons: I requested a premium car and when I got there only full size were available.

Cons: Some previous renter had smoked in the car and unfortunately it still smelled - faint but distinct.

Cons: Why do they have to type for 10 minutes to enter a rental. The system should make the process quicker.

Cons: the car was not very clean. It smells smoke.

Cons: Cancelled my rental at the last minute.

Cons: I asked for an intermediate size vehicle, because parknig is so tight at my destination. When I arrived, I was told I could take a pick-up truck or a van, or I could wait for an hour to be taken to an alternate location.

Cons: Pickup driver got lost and delayed the delivery, so I was late getting to the reunion (for which I had traveled hundreds of miles by train!)

Cons: The car I reserved was not available. Three new Subaru's in the lot would not start so I was given a just returned Nissan Versa. The car reeked of throw up and when I stopped down the road to fill up the gas tank which was on empty - I then saw the entire drivers side of the vehicle has throw up from the drivers window all down the car - now frozen in the lovely weather. It was a long ride from Mass to New York in a puke smelling tiny car.

Cons: Would prefer if the rental cars had a full tank of gas upon pickup. Much easier to fill up properly when returning the car.

Cons: Agent didn't apply kayak deal price. I had to call back to get refunded for the lower price.

Cons: I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmation

Cons: Car was dirty; No car manual; Disliked the car model (Ford Escape)

Cons: The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.

Cons: N/A

Cons: The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!

Cons: The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.

Cons: There was no one at the counter mid-afternoon to receive my car. I waited for 20 minutes and then left my Budget key in the dropbox even though the box was only marked for Avis, not Budget.

Cons: The car had not been washed. It also had, some time in the past, had someone smoke in it (as became apparent once the car got warmer). Using the windshield defroster made the heat stop working. Had I not had to drive to a conference before they opened, I would have returned the car and made alternative plans (from another rental place). Attention during pickup and dropoff was desultory. At no point did anyone ask how the car was (I would have told them if they had). I will not rent here again.

Cons: Low to the ground

Cons: DUE TO CARD PROBLEMS AND OTHER ISSUES I WAS UNABLE TO FULFILL THE RENTAL EXPERIENCE, THOUGH NO COMPLAINT ON SERVICE OFFERED.

Cons: I didn't like the accident that I got into that forced me to rent a car. It was very inconvenient, as now I have no legs and cannot drive a car at all.

Cons: Prepaid for 2 day rental on Kayak, but ended up only needing it for one day. However, the charge wasn't adjusted whatsoever, meaning I paid literally twice as much as I should have. ($112 for ONE day?!) What's more, the employees I dealt with at pickup/drop-off had NO answers or ways to fix it. Due to this ridiculous error, I will not be using (nor recommending) Kayak again in the future.

Cons: A+

Cons: We left something in the car and due to weather we could not get in touch with anybody until 36 hours later. Not necessarily Hertz fault but was nerve racking. It would have been nice if the store manager could be reached through the main number for some reassurance.

Cons: Slightly better job vacuuming before I picked up car, but nothing major.