Good to know
|Distance to city centre||0.6 km|
|Nearest Airport||Chicago All airports|
|Distance to airport||0.6 km|
|"Really cool design and great location!."||(in 30 reviews)|
|"The room was very clean."||(in 41 reviews)|
|"Atmosphere, customer service, location!."||(in 10 reviews)|
|"Queen room is not exactly a standard queen bed size."||(in 7 reviews)|
Time of year
Show reviews that mention
|able to hear||in 22 reviews|
|bar in the lobby||in 95 reviews|
|close to public transportation||in 13 reviews|
|close to the train||in 9 reviews|
|coffee maker||in 40 reviews|
|downtown chicago||in 13 reviews|
|free wifi||in 64 reviews|
|great location||in 341 reviews|
|great service||in 73 reviews|
|hotel employee||in 177 reviews|
|king bed||in 100 reviews|
|offer free||in 13 reviews|
|room was small||in 497 reviews|
|staff was very friendly||in 241 reviews|
|union station||in 30 reviews|
|valet parking||in 55 reviews|
|willis tower||in 11 reviews|
The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Our bathtub had peeling paint (horrible) and was very small. The bed wasn't comfortable. The end tables were too close to the beds. No room in the fridge for our own items. No bag for the ice. When I called in to confirm my pre-paid reservation, Hakeim answered, was quite rude and advised that he could not confirm my room, even though I had paid for it. He insisted I needed to be there by 3p in order to check in. I called at about 2:45pm to inform hotel that we would be arriving between 4-5p and if my room would be ready. He said he couldn't guarantee it and I needed to be there by check-in time, but I may be ok...ummmmm what the heck? When we arrived I didn't catch the name, but the guy who checked us in wasn't very friendly either. They seemed very busy as some event was going on. Overall for the chain, and price, I expected better. I stayed at a Courtyard the week prior and had a WAY better experience.
The location was difficult to travel through, the parking was terribly overpriced, and the rooms were extremely tiny.
I love the bar/social area and location
rooms can be a little more updated
The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
It would've been nice if breakfast was included. We considered paying extra for the breakfast, but at $30 for the full cooked breakfast, it was far too expensive. There are much better value places to get breakfast in the vicinity of the hotel.
I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
I loved everything
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
based on 1,381 reviews
Things to Know
- Friendly service
Policies vary by room type and provider.
Reviews about W Chicago - City Center
Most Popular Landmarks
- Willis Tower 230 m
- Symphony Center 0.7 km
- Art Institute of Chicago 0.8 km
- Chicago Theater 0.8 km
- Chicago Cultural Center 0.8 km
- Cloud Gate 0.9 km
|Chicago Midway||13.9 km|
|Chicago O'Hare Intl||25 km|
|Summit, Illinois||17.4 km|