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|"Staff very helpful with everything."||(in 143 reviews)|
|"Very clean comfy bed great breakfast."||(in 179 reviews)|
|"Very nice rooms clean staff helpful."||(in 49 reviews)|
|"Parking was free of charge."||(in 58 reviews)|
|"Bathroom needs a exhaust fan."||(in 5 reviews)|
|"The advertised hotel shuttle was unavailable."||(in 4 reviews)|
Our entire stay was great.
I don't like that at check in and check out we were not informed about a $25 per day incidentals charge that I just happened to notice on my credit card. I called and was told there would be a credit coming which was over a week ago and I still have not seen a credit.
Great place for families
My kids had a lot of fun at the indoor/outdoor pool and free arcade. The breakfast buffet was excellent; the made-to-order omelets and waffles were delicious.
The staff was terrible and I was charged three times for a room I did not receive. They gave my room to someone else.
We all were extremely impressed with the level of luxury for the cost of the stay. The pools were clean, warm, and beautiful. Wood floors, pillowtop mattresses, and ceiling fans brought all the comforts of home together in the room itself. Breakfast was filling and delicious although I would have preferred a tidier eating environment. The floors in restaurant were dirty and the wait staff was inattentive. Having said that, the stay overall was more than satisfactory and Clayton Plaza will be where we'll stay when we visit STL in the future.
Janice is Great
Helpful, friendly, caring and efficient!
Not worth the money
The staff here are very nice and work hard to accommodate guests. And the wifi is free, which in this day and age should always be the case. Breakfast was OK.
For less cost, I could have gotten a more respectable experience at a Holiday Inn. My first room was so dismal (drawer fronts falling off, sink in the main room, so far from the lobby on the first floor that it felt like a basement) that I asked to be moved.The second room was an improvement, but the bathroom sink didn't drain (annoying when brushing teeth) and in general both rooms were outdated and worn. The bathrooms badly need updating. There was little to delight this hotel guest.
Overall great value
Free wifi included. Beds are really comfortable. Dual sinks. Good water pressure. Close to everything we needed. Nice interior
Elevators are confusing. Street noise is loud and comes through even on 4th floor.
The breakfast omelet was made to your liking right in front of you and buffet was real food and the indoor/outdoor pool was nice and warm while steam came off my head outdoor on a morning swim we will be back
Tired hotel with inconsistent customer service. So
No carpeting in rooms. I hate carpeting! Free airport shuttle! Looks like they "might" be remodeling? Saw construction workers, but only in one room.
Pergo flooring versus hardwood. Dirty hallways, multiple items scratched, dinged or falling apart. Mishmash of styles: trying to be a nice hotel and failing miserably! Dirty!
Overall we had a great time.
The hotel is beautiful, the indoor/outdoor pool is heated and you swim under the wall to go inside and out. There is a game room next to the pool that has arcade games which are free to play even though there are coin slots. The complimentary breakfast was great and included made to order waffles and omelette's. This is the only hotel I have stayed at where the OWNER walked around and said hi to everyone and also left his card which included his direct phone number. There is a pub 1 block away that looked very nice (lamborghini's, BMW's, and Mercedes' parked outside lead me to believe it's a high class place) there is also a police station across the street so I could consider it pretty safe.
The only thing I did not like about this place was my room smelled bad, like body odor. I bought some Febreeze but it didn't help for long.
Crowne Plaza has all the amenities and fine details of a luxury hotel at a competitive price. Full-service breakfast buffet far exceeded the standard "continental breakfast," employees friendly and helpful. Great location near WashU. Standard room perfect for my needs.
Everything was great with my stay.
Location. The executive tower is nicer than the basic rooms
Nestled in Downtown St Louis, Clayton Plaza Hotel is a modern hotel that offers a relaxed urban retreat for guests. The hotel features over 200 non-smoking guestrooms and suites, outfitted with modern comforts like iron and ironing board, mini-refrigerators, coffee makers, microwaves, and fast-speed internet. The bathrooms feature marble countertops and vanity make-up mirrors. Upgraded suites offer separate sitting areas and a tub.
Guests are treated to a complimentary hot breakfast each day. Visitors also get to dine at the Plaza Grill and Restaurant—the hotel’s on-site restaurant, which offers classic America cuisine for lunch and dinner as well as weekly specials.
In addition to a heated indoor/outdoor pool, Clayton Plaza Hotel features three ballroom venues that can be reserved for a variety of events. It also boasts a fitness center with cardio and weight training equipment, a 24-hour business center with printing, fax and copying services, and a complimentary kid’s arcade. As a bonus, the hotel provides free area shuttles as well as airport shuttle to St. Louis Lambert International Airport, which is set within a 15-minute drive.
Clayton Plaza Hotel provides an easy gateway to several major landmarks. It’s within a half-hour walk to Saint Louis Galleria Mall and The Loop. It’s also a thirty-minute stroll to Washington University and forty minutes from Forest Park. Other nearby attractions include the family-friendly St Louis Zoo and St Louis Art Museum.
based on 781 reviews
Policies vary by room type and provider.
Clayton Plaza Hotel is located at 7750 Carondelet Avenue, 0.5 km from the centre of Clayton. Hanley House is the closest landmark to Clayton Plaza Hotel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Clayton Plaza Hotel.
Yes, Clayton Plaza Hotel offers free Wi-Fi.
No, Clayton Plaza Hotel does not offer free parking.
Yes, Clayton Plaza Hotel offers free airport shuttle service.
Clayton Plaza Hotel is 11.8 km from Lambert-St Louis. Clayton Plaza Hotel is 46.8 km from Belleville.
Yes, Clayton Plaza Hotel is a pet-friendly hotel.
Yes, Clayton Plaza Hotel has a pool on-site.