Dirty. Saw bugs on my bed. Pool not upkept, dirty plates and used masks littered the beach. No amenities. Didn't even stay the night. No wifi in room. Only 4 tv channels, all fuzzy. Awful place.
3 stars
El Cozumeleno Beach Resort
Playa Santa Pilar Km 4.5, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9530Photos of El Cozumeleno Beach Resort
Overview
The El Cozumeleno Beach Resort lives up to its name as it is situated directly on the white sands of Cozumel. Steps from the sea, it is a short distance from the main town of San Miguel. This makes the hotel an ideal choice for those eager to enjoy a relaxing, seaside getaway.
As a resort, this property has been designed to offer a family-friendly array of activities, amenities, and services. The property has five different swimming pools, several featuring a swim up bar and others designed just for kids. There is an arcade and game room, a fitness center, shopping on the premises, remarkable gardens, and options for hosting weddings or special events in the different facilities. The property has an open-air theater and has weekly entertainment, but there are also many sporting activities to enjoy.
Guests can visit the Cozumel Country Club for golf, book time in one of the nine boats for diving and snorkeling, do some parasailing, enjoy scuba, book fishing adventures, and more.
Naturally, dining is important and there are multiple eateries to enjoy. Elegance is easily found at La Veranda, while beachfront and casual dining is easily enjoyed at El Cocal Restaurant specializing in buffet breakfasts, lunches, and dinners. There are several snack bars, a bar in the lobby, and room service is always an option.
The rooms all feature ocean or garden views with private balconies or terraces. Each has an entertainment system, dining area, living room, large bath, mini-bar stocked with fresh water, soda and beer, and high-speed internet.
Latest deals for El Cozumeleno Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at El Cozumeleno Beach Resort
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Boating
- Foosball table
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Pool cover
- Playground
- Swimming pool toys
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Linens
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Sofa
- Tile/marble floor
Pool and spa
- Spa
- Indoor pool
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled Access
- Elevator
- Accessible by elevator
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- Books
- TV
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- Airport shuttle
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Fitness
- Aerobics
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of El Cozumeleno Beach Resort
6.9
Okay
1269 verified ratings
Wonderful
415
Very good
240
Good
198
Okay
109
Fair
85
Mediocre
68
Poor
154
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
7 out of 10
593 reviews
6.7 out of 10
4 reviews
7.4 out of 10
5 reviews
All reviews
Pros (+) Breakfast was the best meal of the day. Luisa is a fantastic omelette chef. The staff at El Coz is 5 star. All hardworking friendly people!
Cons (-) The beds are very hard, but that is the case everywhere I’ve been in Mexico.
Pros (+) As always, the best things about El Cozumeleno are the location, being just feet away from the Caribbean. The snorkeling is excellent, the beach is protected from drifting sargassum by their sea wall, and the views from their rooms is breathtaking. The next best thing is their dedicated staff. These hardworking folks are cheerful and helpful, and go to any length to make one’s stay enjoyable. I wi...
Cons (-) The beds, like all in Mexico are too firm for my taste, although not as hard as others I’ve slept in on Cozumel. The food is hit or miss, and you don’t know from one day to the next whether it will be served buffet style or a la carte.
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Pros (+) Laid back atmosphere. Friendly staff. Unpretentious nothing spectacular but good value for money
Pros (+) I enjoyed interacting with the staff...found they were bound to strict rules and they tried their best to accommodate.
Cons (-) They used cheap alcohol...one of our group members watched a bartender setup his station and saw him water down the bottles. Drinks were bad tasting so I came to learn to enjoy their draught beer. The food was very boring and repetitive. No flair...nothing that stood out. Breakfast seemed like leftovers from dinner. They actually stopped serving food and alcohol after certain times...which is fine...
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Pros (+) The staff was extremely attentive and took good care of the guests. They were always polite.
Cons (-) My hotel room smelled so bad that I could barely stay in there. I only slept in the room. The moldy sofa and stinky and very hard bed made for tough nights. The furniture needs to be replaced. The quality of the food was poor and the food choices were repetitive. The first two nights I was there, there was little if any variety.
Location
Playa Santa Pilar Km 4.5, 77600 Cozumel, Quintana Roo
What's nearby
- Playa Azul0.6 km
- San Juan Reef0.8 km
- Museo de la Isla de Cozumel4.8 km
- El Caracol the Observatory4.9 km
- Pax5.2 km
- Eco Divers5.3 km
- Deep Exposure Dive Center5.4 km
- Aqua Safari Dive Shop5.6 km
- Studio Blue Dive Center5.6 km
- Cozumel Equalizers Scuba Center6 km
- Palacio Municipal6.2 km
- Cinepolis6.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Cozumeleno Beach Resort
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | C$ 209 |
Average price (weekend night) | C$ 216 |
When to book a room at El Cozumeleno Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CozumelGood to know
Value for money | 7.2 |
|---|---|
Distance to downtown | 6.4 km |
Nearest Airport | Cozumel |
Distance to airport | 3.9 km |
Everything you need to know for your stay in Cozumel
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