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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![El Cozumeleno Beach Resort - Cozumel - Bedroom]()
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![El Cozumeleno Beach Resort - Cozumel - Bedroom]( "Provided by ICE Portal")
![El Cozumeleno Beach Resort - Cozumel - Pool]( "Provided by ICE Portal")
![El Cozumeleno Beach Resort - Cozumel - Golf course]( "Provided by ICE Portal")
![El Cozumeleno Beach Resort - Cozumel - Restaurant]( "Provided by ICE Portal")
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![El Cozumeleno Beach Resort - Cozumel - Bedroom]( "Provided by ICE Portal")
![El Cozumeleno Beach Resort - Cozumel - Pool]( "Provided by ICE Portal")
El Cozumeleno Beach Resort
Playa Santa Pilar Km 4.5, 77600 Cozumel, Quintana Roo, Mexico
+52 987 872 9530
Cheapest
rate per night
7.5
Good
based on 200 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | C$ 153 |
| Booking.com | C$ 153 |
| KAYAK | C$ 154 |
Rooms
Double Rooms
C$ 158+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 158
Unknown
C$ 159
Unknown
C$ 160
Unknown
C$ 307
Superior Rooms
C$ 409+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 409
Reviews
Pros
| "Great value, friendly and hard working staff." | (in 2 reviews) |
|---|---|
| "The staff was great, very friendly." | (in 14 reviews) |
| "Food and drinks were amazing as well." | (in 12 reviews) |
Cons
| "The food was so terrible." | (in 11 reviews) |
|---|---|
| "The food was so terrible." | (in 11 reviews) |
| "The food was so terrible." | (in 11 reviews) |
Traveller rating
35
30
14
10
1
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentMay 20199.4
Breakfast was the best meal of the day. Luisa is a fantastic omelette chef. The staff at El Coz is 5 star. All hardworking friendly people!
The beds are very hard, but that is the case everywhere I’ve been in Mexico.
-
ExcellentMay 20189.7
5th year at El Coz
As always, the best things about El Cozumeleno are the location, being just feet away from the Caribbean. The snorkeling is excellent, the beach is protected from drifting sargassum by their sea wall, and the views from their rooms is breathtaking. The next best thing is their dedicated staff. These hardworking folks are cheerful and helpful, and go to any length to make one’s stay enjoyable. I will be returning.
The beds, like all in Mexico are too firm for my taste, although not as hard as others I’ve slept in on Cozumel. The food is hit or miss, and you don’t know from one day to the next whether it will be served buffet style or a la carte.
-
ExcellentNov. 20178.5
Laid back atmosphere. Friendly staff. Unpretentious nothing spectacular but good value for money
-
OkayJan. 20166.0
Cheap
I enjoyed interacting with the staff...found they were bound to strict rules and they tried their best to accommodate.
They used cheap alcohol...one of our group members watched a bartender setup his station and saw him water down the bottles. Drinks were bad tasting so I came to learn to enjoy their draught beer. The food was very boring and repetitive. No flair...nothing that stood out. Breakfast seemed like leftovers from dinner. They actually stopped serving food and alcohol after certain times...which is fine, I guess but I know other all inclusives have something open for their guests all day. I bought this night stay for my friend and his family from mexico. ..I was staying for a week with 9 of my family from Canada. I was surprised to see my friend was just as disappointed with this hotel on a one night visit - imagine, the rest of us were here for a week of this. This was a 20 year reunion with my friend lawyer from Mexico and it seemed to be wasted on discussions and arguments about the hotel instead of rejoicing. I give credit to Carlos...the front desk manager, for doing what he does. It's not his rules he has to follow. He didn't just have to hear things from us but also from multiple guests every time new arrivals came in. I cold see dispair in many eyes of the employees. Will I go back?
-
GoodNov. 20156.5
Friendly Staff, Unacceptable Rooms
The staff was extremely attentive and took good care of the guests. They were always polite.
My hotel room smelled so bad that I could barely stay in there. I only slept in the room. The moldy sofa and stinky and very hard bed made for tough nights. The furniture needs to be replaced. The quality of the food was poor and the food choices were repetitive. The first two nights I was there, there was little if any variety.
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About
Overview
The El Cozumeleno Beach Resort lives up to its name as it is situated directly on the white sands of Cozumel. Steps from the sea, it is a short distance from the main town of San Miguel. This makes the hotel an ideal choice for those eager to enjoy a relaxing, seaside getaway.
As a resort, this property has been designed to offer a family-friendly array of activities, amenities, and services. The property has five different swimming pools, several featuring a swim up bar and others designed just for kids. There is an arcade and game room, a fitness center, shopping on the premises, remarkable gardens, and options for hosting weddings or special events in the different facilities. The property has an open-air theater and has weekly entertainment, but there are also many sporting activities to enjoy.
Guests can visit the Cozumel Country Club for golf, book time in one of the nine boats for diving and snorkeling, do some parasailing, enjoy scuba, book fishing adventures, and more.
Naturally, dining is important and there are multiple eateries to enjoy. Elegance is easily found at La Veranda, while beachfront and casual dining is easily enjoyed at El Cocal Restaurant specializing in buffet breakfasts, lunches, and dinners. There are several snack bars, a bar in the lobby, and room service is always an option.
The rooms all feature ocean or garden views with private balconies or terraces. Each has an entertainment system, dining area, living room, large bath, mini-bar stocked with fresh water, soda and beer, and high-speed internet.
Features
7.5 Good
based on 200 reviews
7.8
Cleanliness
7.6
Comfort
7.6
Facilities
3.0
Food
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Babysitting or child care
Business centre
Car rental
Wake-up service
Internet
Daily housekeeping
Family rooms
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Garden view
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Bicycle rental
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Child pool
Aerobics
Indoor pool
Outdoor pool
Scuba diving
Snorkeling
Bingo
Evening entertainment
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Air purifiers
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Mini-golf
Outdoor dining area
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Pets not allowed
Free parking
Pool cover
Table tennis
Staff follow all safety protocols as directed by local authorities
Playground
Pool with a view
Pool table
Water sport facilities (on site)
Private beach
Coffee shop
Private bathroom
Garden
24hr front desk
Designated smoking area
Private entrance
Storage available
Private parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Outdoor tennis
Terrace/Patio
Disabled Access
Beach towels
Linens
Safety deposit box
Towels
Sea view
Seating area
Elevator
Library
Shampoo
Pool bar
Shower
Accessible by elevator
First-aid kit
Snack bar
Socket near the bed
Sofa
Balcony
Body soap
Bottle of water
Swimming pool toys
Telephone
Toilet
Toilet paper
Safe
Airport shuttle
Clothes rack
Trash cans
Tumble dryer
TV
Conditioner
Wardrobe or closet
FAQs when booking at El Cozumeleno Beach Resort
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Photos
All Photos
01 of 08
Reviews about El Cozumeleno Beach Resort
“Food and drinks were amazing as well.”
“The staff was great, very friendly.”
“The view from my room was spectacular!”
“Food and drinks were amazing as well.”
“Room had wonderful air-conditioning, was roomy, my second story room had a great view”
“Excellent beach and water.”
“Great value, friendly and hard working staff.”
“Beach was great, Breakfast was delicious, Pools are lovely and clean.”
“The rooms are big with nice views.”
“Food and drinks were amazing as well.”
“Great location and facilities.”
Location
Most Popular Landmarks
- Museo de la Isla de Cozumel 4.8 km
- La Plaza Cozumel 5.8 km
- Palacio Municipal 6.2 km
- Isla de Pasion 6.4 km
- Dolphinaris 6.5 km
- San Gervasio 10 km
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