The representative was very helpful and extremely nice. Just a little disappointed that the a car this new wouldn't come equipped with a power seat.Reviewed 25 Jul. 2024
review from
2.0
When we were near the end of a grueling day of international travel and east coast travel delays, Dollar accepted reservations for a car to help us complete a trip after we missed a connection. When we arrived at the connecting airport, we left the secured area to get the rental car to continue our trip. We were informed at the counter they had no cars available, nor did any other rental car companies at the airport. After an enlightening discussion about the DEFINITION OF THE WORD "RESERVATION" a la Seinfeld, we made our way back to the terminal to sleep on the floor since there were no hotel rooms available, either. After we stood in line at security for an hour, TSA abruptly closed for the night, leaving hundreds, potentially thousands, of people stuck between the curb and security with no services other than restrooms. Many people were crying because they were missing late night flights. After sleeping on the floor in the security corral, we finally got back through TSA to wait several more hours for our rebooked flight. Why do I BLAME DOLLAR for this nightmare? Because if they hadn't LIED ABOUT HAVING CARS AVAILABLE AND ACCEPTED RESERVATIONS, which we thought solved the problem, we wouldn't have had a travel experience so bad we are canceling all plans including Dollar, the airport, and the airline.Reviewed 25 Jul. 2024
review from
2.0
Never the lady was rudeReviewed 25 Jul. 2024
review from
8.0
My wife broke her wrist enroute to Canada requiring surgery in Fiji. At pick up I asked Dollar to change name of driver to mine. They said that the booking agent would not pay them if they didn't charge me NZD289 as an additional driver. In the circumstances I thought this totally unreasonable.Reviewed 24 Jul. 2024
review from
4.0
The biggest issue was a noise coming from the back of the vehicle when driving over 60 m/ hr. I contacted Dollar, but unfortunately, there were no locations anywhere near where I was. it was bothersome because I was hoping that the car wouldn’t break down in the middle of nowhere.Reviewed 24 Jul. 2024
review from
10.0
Good serviceReviewed 24 Jul. 2024
review from
2.0
We were stuck in Vegas and couldn't make it to Atlanta. No way to cancelReviewed 24 Jul. 2024
review from
2.0
Waiting for someone to respond/rectify as to why I got double charged.Reviewed 22 Jul. 2024
review from
4.0
It was a little confusing getting to the dollar counter and getting the car. The rental car smelled like smoke, and apple CarPlay (Bluetooth) kept on disconnecting multiple times.Reviewed 22 Jul. 2024
review from
10.0
They worked diligently to find us a car that day. Within 30 minutes we had a car and were on the road.Reviewed 22 Jul. 2024
review from
6.0
Dollar did fine except when I rented the vehicle (large, 8-passenger van) I attempted to add drivers, but the rental clerk (very busy!) said it was not possible. Something about not on my original rental request. That caused me personal problems during the week. The vehicle I got was clean and comfortable, and had pretty decent leg space for my passengers.Reviewed 21 Jul. 2024
review from
6.0
Charged me an extra $120 to switch my drop-off back to the original pickup location. I booked a $140 rental and it ended up costing me $331.Reviewed 21 Jul. 2024