4.8
Below average productPros:The staff were friendly and very accommodating. Pick up and return to the airport was very fast.Cons:I was not told that I had to put down $1000US deposit. That was a gut hit to start a vacation. While we had no mechanical issues the quality of the car left deep concern that we could. Luckily, we had the car incident free. I think the basic details for renting in particular country needs to be explained when that location is selected during the booking process or any requirements for the selected rental company. I am still awaiting my deposit to be returned. It's crazy that I had to pay up $1000US defore I could get the car but now have to wait days after returning the car to get my deposit back. Worse of all my booking was for 4/12 to 4/20 and they had me down for returning the car on 4/19 at the same rate I was quote when booking the car. My reservations stated - week + 1day. They wanted to change me $52 more for 20th. Fortunately, I had my reservation info and they wrote off the last day as part of my reservation.Reviewed 21 Apr. 2017
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