8.0
All was good except upon drop off the gate was closed even though I specifically asked about it being open early. I think the attendant may have been asleep in the booth.Reviewed 10 Aug. 2023
review from![kayak]()
10.0
Flight have been cancelled in Catania (Sicilia) and replaced by a flight in Reggio Calabre (It). We had some problem to reach someone at Dollar to confirm the possibility to change return of the car. It's hard sometine to reach someone by phone, should be easier to reach by email or facebookReviewed 27 Jul. 2023
review from![kayak]()
10.0
Car performed perfectly, all was as expected. No problems.Reviewed 12 Jul. 2023
review from![kayak]()
2.0
They did not have the car available that I reserved.Reviewed 20 Apr. 2023
review from![kayak]()
8.0
Due to some challenges, our flight was delayed at Naples. Still the person at Dollar waited out of opening hours near to mid night. Very appreciate for this. Special Thanks to him. After rental, the car I received was not Good. In the back, Always a Big noise during the whole trip. This noise was many times distracting while driving. The quality of car was not Good. Gaves challenges many time in the uphill. Even we stuck two times a bit scary. The car’s drawing force was extremely bad. I was booked for Jeep Renegade But got some lokal car Brand Name «dr». Very bad.Reviewed 11 Apr. 2023
review from![kayak]()
2.0
This was like hiring a car thirty years ago! Incredibly long queues (with a ticket system that nobody knew existed) and incredibly long check-in procedures. The check-in staff tried to shake me down for extra money on three occasions, despite me having made and paid-for the booking in advance. I will never rent from Dollar again.Reviewed 16 Sep. 2022
review from![cheapflights]()
2.0
No one was there to provide the rental so the person at the hertz counter helped me and almost gave me a car that was too small. Good thing I asked and then he charged me for a more expensive rental than what I reservedReviewed 31 May 2022
review from![kayak]()
10.0
Easy pick up and drop off at Napoli Airport. Staff so professional but very friendly. Whole experience was excellent.Reviewed 30 May 2022
review from![kayak]()
4.0
Pros:One of the men was helpful, the other one was rudeCons:I reserved on Kayak a car that showed a sedan and it was for 5 people and 2 luggages. I received a Fiat Panda Only one luggage fit and 5 midgets would have fit maybe...Reviewed 30 Aug. 2020
review from![kayak]()
10.0
Pros:Staff was very accommodating...gabe me multiple cae options.Reviewed 11 May 2019
review from![kayak]()
4.0
Pros:Great rate for the carCons:Service was terrible. We waited almost 2hrs in line to pickup the car.Reviewed 18 Oct. 2018
review from![kayak]()