Car rental in East Elmhurst (Queens)
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East Elmhurst - Queens, NY, United States
13 Oct — 20 Oct
Same drop-off
East Elmhurst - Queens, NY, United States
Thu 13/10
Noon
Thu 20/10
Noon
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Cheap car rentals in East Elmhurst (Queens)
| Economy | C$ 67/day |
| Compact | C$ 67/day |
| Intermediate | C$ 67/day |
| Standard | C$ 69/day |
| Full-size | C$ 76/day |
| Minivan | C$ 80/day |
| Full-size SUV | C$ 143/day |
| Luxury | C$ 100/day |
| Intermediate SUV | C$ 81/day |
| Standard SUV | C$ 85/day |
| Compact SUV | C$ 95/day |
East Elmhurst (Queens) car rental reviews and directory
Alamo
6.8
Good
341 reviewsBest rated
Cleanliness
7.1
Comfort
6.6
Pick-up/Drop-off
6.8
Value for money
8.2
One location in East Elmhurst
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Reviews
4.0 Okay
Apr. 2021
Pros:
Pick up was good with a friendly counter personCons:
Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.10.0 Excellent
Feb. 2021
Cons:
Nothing - it was great !6.0 Good
Dec. 2021
Pros:
The process itself was quick and easy. The car was ready for us when we got there.Cons:
• Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expected4.0 Okay
Dec. 2021
Cons:
It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.6.4 Good
Oct. 2020
Pros:
Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).Cons:
The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?3.6 Mediocre
Oct. 2020
Cons:
the car was filthy and smelledHertz
6.4
Good
205 reviewsCleanliness
6.4
Comfort
7.2
Pick-up/Drop-off
6.5
Value for money
6.4
One location in East Elmhurst
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Reviews
2.0 Mediocre
Aug. 2020
Cons:
Dropped off the car after hours. We were charged to refill the tank (over $200!) even though we had returned it full. Tried calling Hertz but waited on hold for an hour. Tried sending a message through their website but got an error. Only option was to do a chargeback on our credit card.7.6 Good
Jul. 2020
Pros:
Vehicle was VERY cleanCons:
Staff changed the kind of vehicle we were renting in the last minute and without a clear explanation3.6 Mediocre
Jul. 2020
Cons:
You could have gave me a working car instead you gave me a car that broke down in the middle on Manhattan in an intersection where pedestrians had to push me out of the middle of the road. Never again will I book with hertz!10.0 Excellent
Jul. 2020
Pros:
YesCons:
Everything is excellent5.2 Okay
May 2020
Pros:
the price rise at the office and return location was change even if it was confirm in the order.2.8 Mediocre
Feb. 2020
Pros:
The only thing that was good here was the drop off was quickCons:
There were many issues with the car. First it had over 37,000. miles on it and it was unclean. The gear was sticky, apparently something spilled on it. I went back to the desk in La Guardia and was told that this is the only car they have in the class I have and the upgrade was astronomical. I took the car for 2 weeks and didn't use it for long drives since the back wheel was shaking terribly. I called Hertz a number of times wasting hours of my vacation on the phone, while they were looking for another car in this class. They never got back to me and the phone disconnected a number of times after staying on the phone for up to an hour. I couldn't waste anymore time on this and had friends drive me around and I had to use public transportation. The rubber on the windshield wiper was faulty and left unclear lines during the rain. This was the worst experience I have had with a rented car ever.Enterprise
6.3
Good
158 reviewsCheapest deal
Most popular
Cleanliness
6.2
Comfort
6.7
Pick-up/Drop-off
6.2
Value for money
5.5
One location in East Elmhurst
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Reviews
2.0 Mediocre
Apr. 2021
Pros:
The car was clearCons:
Customer service, getting my car at the reserved time.4.0 Okay
Mar. 2021
Pros:
They was not friendly there was no consideration for the lack of understanding for how they work.Cons:
Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.2.0 Mediocre
Feb. 2021
Pros:
Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.Cons:
I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.10.0 Excellent
Dec. 2020
Pros:
Pickup and return were quick.Cons:
There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.9.2 Excellent
Oct. 2020
Pros:
Asif was very friendly and helpful and made my check-in quick and easyCons:
Finding the drop-off locations key drop-box9.2 Excellent
Oct. 2020
Pros:
Staff was fast and friendly. I was quickly in and out and on my way.Cons:
The car smelled of smoke. Not ideal for a long drive.Budget
5.5
Okay
356 reviewsCleanliness
5.9
Comfort
6.0
Pick-up/Drop-off
5.2
Value for money
5.6
One location in East Elmhurst
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Reviews
4.0 Okay
Sep. 2022
2.0 Mediocre
Aug. 2022
8.0 Excellent
May 2021
Pros:
The car was enjoyable other than the prime ant smell of smoke.Cons:
I would have appreciated being sent contract info from kayak10.0 Excellent
May 2021
Cons:
Best price very affordable4.0 Okay
May 2021
Cons:
Shuttle bus was not clearly labeled. Car was not cleaned when I picked it up. People had smoked in the car.6.0 Good
Apr. 2021
Cons:
A shuttle van that said budget written in magic marker. Car dirty. Vibrated at speed. Paid for a Toyota four runner as advertised and got a Mitsubishi Outlander that had a terrible ride quality to it. Drop off so unprofessional.Payless
5.3
Okay
151 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
4.9
Value for money
5.8
One location in East Elmhurst
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Reviews
8.0 Excellent
Feb. 2021
Pros:
Pick-up and drop-off was a fairly simple process.Cons:
When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.6.8 Good
Oct. 2020
Pros:
The car worked perfectly.Cons:
Pick up took a very long time and delayed me about 40 minutes.8.0 Excellent
Oct. 2020
Cons:
The phone number did not function on Sunday evening when we needed it to answer a question about late drop off, and it was supposed to according to the contract.9.2 Excellent
Sep. 2020
Pros:
Great car, easy drop off, very clean and appreciated the strict mask protocol and social distancing inside facilityCons:
Long wait, under staffed for Labor Day weekend8.0 Excellent
Sep. 2020
Cons:
There was only one lady on the counter to serve lots of customer.2.0 Mediocre
Aug. 2020
Cons:
I never received the car and my money was never refunded!Advantage
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in East Elmhurst
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Reviews
2.0 Mediocre
Apr. 2019
Pros:
NothingCons:
Give people refunds when they refuse to re t them cars6.8 Good
Mar. 2019
Cons:
Friendly staff8.0 Excellent
Mar. 2019
Cons:
The location was farther then I expected.10.0 Excellent
Feb. 2019
Pros:
Pick up and drop off was very easy. The price was fair and never changed. Vehicle was as described and clean. They even had a snow brush in the car as it is wintertime. I would definitely use them again.10.0 Excellent
Dec. 2019
Pros:
Convenient service . And the woman behind the counter was awesomeCons:
Nothing at all5.2 Okay
Nov. 2018
Pros:
The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.Cons:
The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.National
8.3
Excellent
32 reviewsCleanliness
9.2
Comfort
9.2
Pick-up/Drop-off
8.4
Value for money
7.5
One location in East Elmhurst
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9.6 Excellent
Nov. 2020
Pros:
I had to call both Lynchburg and Queens National locations prior to pickup, and though my issue was not able to be resolved ahead of time, Cody in Lynchburg and Elena in Queens were extremely courteous and helpful. At the time of pickup, the counter staff was helpful and my pickup was smooth. The gate associate was personable and helpful as well.4.0 Okay
Sep. 2020
Pros:
The staff at the National pickup in Queens gave us the wrong information about adding another person. They insisted that my travel partner was not covered on the insurance and were very dismissive and unhelpful about how we could resolve the issue. Upon going to another National car service location at Newark airport (far out of our way to our travel destination) we finally received some helpful advice from the clerk there. I was very upset that the National Car service location in queens was not more informed on the issue and helpful. It seemed like they just wanted to clock out and didn't care about nay type of customer service. I WILL NOT be renting from National againCons:
The customer service and transparency on terms.10.0 Excellent
Jul. 2020
Pros:
Easy pick up/drop off, friendly staff, clean car.8.4 Excellent
May 2020
Pros:
Drop off was easy. Staff were very easy to talk to and accomodating regarding vehicle type and availability.Cons:
The line to get to the counter before pick-up was very long, and like all car rental places, very slow. There was a bit over an hour waiting in line.4.4 Okay
May 2020
Cons:
Hidden fees!!7.2 Good
Jan. 2020
Pros:
friendly and capable staff, quick access to car and off we go!Cons:
as with all car rentals at LGA, have to take to buses and wait to get to the rental places. for the next 3 years better off renting from JFK or EWR airports if that is an option for youSixt
5.2
Okay
40 reviewsCleanliness
6.1
Comfort
5.6
Pick-up/Drop-off
4.7
Value for money
5.3
One location in East Elmhurst
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Reviews
2.0 Mediocre
Sep. 2022
4.0 Okay
Aug. 2022
2.0 Mediocre
Aug. 2022
6.0 Good
Jul. 2022
2.0 Mediocre
Jul. 2022
10.0 Excellent
Jul. 2022
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in East Elmhurst
U-Save
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in East Elmhurst
1420 travellers who rented a car in East Elmhurst gave the car agency they used an average rating of 5.7