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|"Excellent service and kindness from staff."||(in 22 reviews)|
|"Great hotel with fabulous staff."||(in 112 reviews)|
|"Amazing staff and lovely place to stay."||(in 226 reviews)|
|"No bottled water in room"||(in 21 reviews)|
|room location||in 982 reviews|
|great location||in 784 reviews|
|get the room||in 722 reviews|
|friendly staff||in 561 reviews|
|good breakfast||in 334 reviews|
|great hotel||in 278 reviews|
|bed was comfortable||in 234 reviews|
|waverley station||in 102 reviews|
|bar and restaurant||in 100 reviews|
|royal mile||in 67 reviews|
|edinburgh waverley||in 62 reviews|
|water in the room||in 55 reviews|
|excellent service||in 33 reviews|
|marco pierre||in 8 reviews|
Bar prices changed depending on staff. Confusion at reception. Poor organisation regarding food, chief not supported by management
Great value good location
Staff were lovely location great, no car park but you can park in train station car park with 20% off bit of a walk though. Close to royal mile and amenities
Only downside was always a queue to check in or out as only 2 at desk
Room very quiet. Lication to train station
Shower was dirty Bar staff over worked Desk lady was surley. Restaurant very expensive for quality of food
Not good value.
Hilton are our Hotel Group of choice. I just thought this one to be overly expensive probably only justifying itself because of its proximity to the Old Town and the Royal Mile. The bedroom and bathroom were small and the rest of the hotel just felt like an apartment building. There was no real old-world warmth. As you would expect the staff were very friendly and helpful.My final gripe was that the parking was public and some distance away down a hill and some very steep steps.This,I concede however,is probably the case with most Edinburgh hotels.
The price and the lack of old-world charm.
Location was great. Restaurant has a great breakfast buffet. Staff was accommodating. Pool and spa area was nice.
Thought the spa men's room can be tidied up and cleaned better.
The staff at the reception and in the bar were very friendly and informative and the hotel is in a great location.
Everything seemed tired and needed updating. The AC in the room was broken. There was no iron in the room, which is something I have never heard of in a 4* hotel. The bathroom door would open onto the toilet. There was no conditioner in the room. The towels felt and looked very well used & we encounter a very rude waitress while having breakfast on Sunday. Also, a man was assaulting a woman in the reception area and it took hotel guests to break it up before the staff did.
Excellent location right by Edinburgh Waverley and the Royal Mile. Staff were courteous and attentive. We booked a twin (I was staying with my brother), but the booking was registered as a double (through kayak/booking.com), but they sorted it quickly and efficiently.
Hotel rooms are quite warm and air con is ineffective.
Location was excellent. Prices were reasonable
My room was small and stuffy. I'm not going to complain about lack of A/C as this was in Edinburgh, but my tiny room had no circulation and was warmer than the ambient temperature. I found it difficult to sleep at night until I requested and received a fan. Unfortunately, the first night after getting the fan some idiot set off the fire alarm at 0300 and I had to get up at 0500.
Located less than a 10-minute walk from Edinburgh Bus Station, Hilton Edinburgh Carlton offers guests an ideal base while in Edinburgh. It is situated a short stroll from Royal Mile and Princes Street.
A wide range of personalized services are available for guests of Hilton Edinburgh Carlton, like babysitting/child services and a concierge. Complimentary Wi-Fi is available for guests who want to stay online while travelling. It also enjoys views of Royal Mile, has been recently refurbished and offers 211 rooms.
Rooms at the hotel are well-appointed and include a desk, a flat-screen TV and a private bathroom. Hot drinks can be brewed with complimentary coffee and tea supplies.
The hotel's first-class amenities include a chic bar and an in-house restaurant. Guests can also try one of the many bars and restaurants nearby.
Hilton Edinburgh Carlton is within walking distance of Edinburgh Castle. It is within a two-minute walk from Edinburgh Waverley Railway Station.
based on 2,329 reviews
Policies vary by room type and provider.
All reservations at Hilton Edinburgh Carlton – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Edinburgh Carlton is located at 19 North Bridge in Old Town, 0.6 km from the centre of Edinburgh. Museum of Childhood is the closest landmark to Hilton Edinburgh Carlton.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Edinburgh Carlton.
Yes, Hilton Edinburgh Carlton offers free Wi-Fi.
No, Hilton Edinburgh Carlton does not offer free parking.
No, Hilton Edinburgh Carlton does not offer free airport shuttle service.
Hilton Edinburgh Carlton is 11.5 km from Edinburgh Turnhouse. Hilton Edinburgh Carlton is 56.6 km from Dundee.
No, Hilton Edinburgh Carlton does not have a pool on-site.
Hilton Edinburgh Carlton has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.