Very poor mattress
Location is easy
Mattress was terrible woke up several times and eventually had a bad back in the morning. The room looks like the cheapest remodeling from the 80's.
We booked through this site New Years Eve evening. Most hotels were full or costly. But we found this great deal at a great price. It over look the San Francisco bay, where we watched the fireworks at midnight. The night manager was very accommodating to our needs, especially with parking. To find a reasonable price room at a good hotel like the Hilton, I will recommend to everyone to use this site.
The location was excellent for what we wanted to do. We were greeted warmly by the front desk. Our room was comfortable. Though we only stayed for one day, we were glad to have chosen this hotel.
The water temp for the shower took awhile to get warm. Also, the tub water didn't drain properly.
A short and good stay
Room is spacious with view and amenity look friendly.
Internet connection is slow. Car parking is expensive.
Too many kids this time around
I like the bathrooms and set up of room
The kids that were unsupervised scattered through building The noisiness The front staff
The bilinds were not fully functional. Minor maintenance. That's all.
Easy highway access and good response to requests.
We had booked three rooms for a family business trip. One room had a cracked sink, two rooms had ill fitting front doors which let so much light under the door as a light was left on. One room had drapery that had holes in it.
Great room set up. Good desk and chair for a business traveler. Like the coffee in the lobby now as well.
Sad you have done away with glassware in the room. I think of motels as having paper cups and nice hotels provide glasses. I enjoy a glass of wine at the end of the day and don't like it in a paper cup. You have also dropped the level of amenities provided in the bathroom.
Staff did not honor text about early check-in
I had a room
I requested an early check-in by e-mail. I received a text saying I could check in at 2pm. Staff told me check in is at 3pm, period. Did not even check to see if rooms were available.
The hotel was very modern and clean which is a big plus for me, especially with children. I loved that it was so close to the Bay bridge and minutes away from SF. Staff was friendly and the overall location was nice and close to the water.
The View and breakfast were great
Elevator was dinging all night....and yes being so close to the elevator probably didn't help, but that is something that they should be able to mute for individual floors as needed
Easy highway access, decent size room and good response to problems.
We didn't like being charges 15 a day for parking and that the common areas were unkept even in the early mornings, ie overflowing garbage cans, ashtrays and glasses left from the night before on the patio area.
With a stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge in Emeryville, you'll be in the business district, within a 15-minute drive of Oakland Museum of California and Public Market Emeryville. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
Based on 2,243 reviews
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