2.0
Absolutely horrible experience. Dirty office, not a single customer got the type of car they had reserved, staff was friendly to us, but rude to others. We had reserved a standard sedan and ended up with a 9 seater van that was extremely hard to navigate in and out of what must have been the narrowest parking garage with the lowest ceilings. There was literally an inch of space between van roof and parking garage ceiling. Would never use this branch again.Reviewed 28 May 2022
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10.0
Pros:Everything, specially the convenient pick up-drop off location. Unbeatable price too!Cons:Nothing at allReviewed 21 Sep. 2019
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10.0
Pros:Betty friedlich Stuff, good conditions , everything was Perfect. Trank youReviewed 8 Sep. 2019
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10.0
Pros:Although the name of the representative slips my mind, I could not have asked for a better experience from the employee at Enterprise. He took the time to connect with me about my trip and ask about me all while completing the transaction in a timely manner.Reviewed 19 Mar. 2019
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7.6
Pros:everything was very simple and clear. No surprise good surpriseCons:I booked an Opel Corsa or similar, but the similar was a Hyunday that I found really unpleasant to drive. If I had known, I could have spent even more money for a better car...Reviewed 28 Feb. 2019
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8.8
Pros:Good car, good serviceCons:The car category name was misleading instead of mini it was written Economy which looks like compactReviewed 20 Feb. 2019
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5.2
Cons:We returned the car after hours, and were charged a ridiculous amount of money for a small scratch on the rim that we hadn't noticed at pickup. It felt like a scam, it took us months to fight it through our credit card insurance. I will not rent from them again.Reviewed 24 Jan. 2019
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7.6
Pros:Free upgradeCons:Free upgrade and then being persuaded to get additional insurance.Reviewed 10 Oct. 2018
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10.0
Excelent serivce and staffPros:Ease of collection and drop off. Unfussy and professional stffReviewed 2 Oct. 2017
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8.0
SatisfiedPros:Fast and easy pick up. Friendly serviceCons:Deposit actually taken; I'd rather have it just blocked. Concurrency implemented email feedback as soon as keys are given back. It's a reassuring plus.Reviewed 26 Jul. 2017
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10.0
Pros:I hired a car only for one day, but my first experience with Enterprise was quite positive. I got a bigger car than what I booked (for the same price), which was almost new. Clean and nice. The location is also perfect, just outside the Stadtmitte U-Bahn station. The staff was polite and helpful.Reviewed 24 Jun. 2017
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3.6
Pick up and drop offPros:First I made the reservation on VW golf car and they gave me Opel station car, second when I went to drop off the car nobody there to receive the car from me and of course they told the door guard to leave the keys in safe case down to the parking place, meanwhile I forgot my Rayban sunglasses inside the car and I couldn't get it backCons:Changing the rental car with big one with extra cost Nobody to receive the car when drop offReviewed 17 Mar. 2017
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