Reviews for Enterprise in Berlin
- All reviews 100%
24 Apr 2017
Great personell at Enterprise!!
Pros: Very professional & courteous. Very informative. Smiles
17 Mar 2017
Pick up and drop off
Pros: First I made the reservation on VW golf car and they gave me Opel station car, second when I went to drop off the car nobody there to receive the car from me and of course they told the door guard to leave the keys in safe case down to the parking place, meanwhile I forgot my Rayban sunglasses inside the car and I couldn't get it back
Cons: Changing the rental car with big one with extra cost Nobody to receive the car when drop off
5 Feb 2017
Booked a car that didn't exist
Cons: Enterprise keep on spamming kayak car rentals database with rentals that are not available. After booking a guy phoned me to say the car didn't exist, but that he might be able to provide a car if one became available, but he wasn't sure. Totally useless!!
10 Sep 2016
Cons: The office changed (and effectively cancelled) my reservation the day before, calling me several times to negotiate whether I could even have a car. Despite my booking for the day, they told me I could only have a car for four hours or nothing at all. Luckily there are other options in Berlin. Not a particularly meaningful reservation.