8.0
Pros:YesReviewed 31 Aug. 2020
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10.0
Pros:Excellent customer service and easy drop offReviewed 31 May 2020
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9.2
Pros:Great staffCons:Due to airport construction the car was a good hike from the counterReviewed 28 May 2020
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8.8
Cons:Awesome customer service and very affordable. Only thing was that vehicle was not clean or sanitized. It was a little uncomfortable driving home. Once I was home I sprayed it with lysol. Other than that it was an awesome experience. ThanksReviewed 26 May 2020
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8.8
Pros:Easy drop off. The pick up was not as smooth, but it seems airport is doing renovations so the lot is not in its usual space.Reviewed 15 Mar. 2020
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4.4
Pros:Staff was friendly but vehicles were not available.Cons:Vehicle had dirty windows (inside). Vehicle selected via Kayak was not available.Reviewed 12 Dec. 2019
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6.8
Decent car - good customer service - excessive drop off chargesPros:Quick drop off. Nice people.Cons:Excessive fee to drop off car in different city.Reviewed 18 Oct. 2017
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10.0
Pros:I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.Reviewed 3 Jul. 2017
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2.4
Bad experience -Pros:Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...Cons:The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .Reviewed 27 May 2017
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10.0
Excellent service!!!Pros:I got to the booth and greeted by Isis Treviño Great person and service Explained everything on the dot and checked Me out very fast. On my return day The manager Jose Ramos did Everything with the up most professionalism Over all I do plan on future trips and this Is MY TO GO LOCATIONReviewed 21 Mar. 2017
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10.0
Pros:Free upgrade for a Chyrsler 300 was given to us.Reviewed 14 Sep. 2016
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10.0
Pros:Good people to work with suggested an upgrade and I went with itCons:NothingReviewed 26 Aug. 2016
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