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2.0
They did not allow one way rentals I did not get the vehicle.Reviewed 2 Feb. 2022
review from![kayak]()
1.9
24hrs later a call come in that the car needed an oil change. 150 miles away from rental location. They asked to bring back or..... to get an oil change anywhere on my own. on a disney vacation. no thank you. it was reported to cooperateReviewed 4 Oct. 2021
review from![kayak]()
10.0
Awesome service!!!Reviewed 9 Jul. 2021
review from![kayak]()
4.0
Pros:The car was clean and in great running condition.Cons:When I booked this vehicle, I had set the pickup location to RSW Airport. The car was a 28 minute uber away from the airport, which cost me additional money. When I asked if I could return it to the airport, they said no. This required us to leave the hotel an hour earlier to get the car dropped off and get a ride to the airport before we left. The staff at Enterprise wasn't rude, but they weren't friendly either. I don't generally write bad reviews, but it was very irritating that I booked a vehicle to be picked up at the airport and was not informed that the location that they reserved was not at the airport. I put that fault on KAYAK and not Enterprise.Reviewed 24 May 2021
review from![kayak]()
10.0
Pros:yes to bothCons:Our initial pricing was not what I booked. I brought it to their attention and they adjusted it.Reviewed 28 Apr. 2021
review from![kayak]()
10.0
Cons:I had to Uber to the other airport. Isn't the tagline "Enterprise Picks You Up"Reviewed 25 Apr. 2021
review from![kayak]()
10.0
Pros:Everything was quick and easyCons:Fully powered seats on passenger side, air conditioning vents in back seats...Florida is hot!Reviewed 21 Apr. 2021
review from![kayak]()
2.0
Cons:This enterprise location is falsely accusing us of creating a dent.Reviewed 18 Apr. 2021
review from![kayak]()
4.0
Pros:Staff was nice. Long wait to get into car.Cons:Not Clear this wasn’t an airport rental. Charged us for extra time.Reviewed 11 Apr. 2021
review from![kayak]()
4.0
Cons:The car was over $1000 for dodge minivan 1 week. It was filthy, scratched and smelled like smoke. No washer fluid in the car. Had to Uber to the enterprise location and back.Reviewed 11 Apr. 2021
review from![kayak]()
6.0
Cons:Staff was not accommodating and rude.. came to visit my family due to a death and the manager had a problem picking the car up from our hotel. Our fight was stepped up due to weather and I did not have time to drop off the car.. I have never dealt with such rude staff.. Arrived and had to wait for the staff to clean a car. Back in Boston never a problem dealing with staff always friendly and accommodating..Reviewed 2 Apr. 2021
review from![cheapflights]()
6.0
Pros:Staff was very polite but clearly overwhelmed due to the spring break influx of customers.Cons:Car was fairly clean, but glass and mirrors were not wiped down on the inside.Reviewed 30 Mar. 2021
review from![kayak]()