Book Enterprise car rentals in Charleston

Charleston, WV, United States
29 Sep — 6 Oct
Charleston, WV, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Charleston

Overall Rating6.2 GoodBased on 17 reviews
Cleanliness
6.8
Comfort
7.0
Overall
6.1
Pick-up/Drop-off
5.2
Value for money
5.7

Recent reviews

Traveler rating
4
0
1
1
0
Find reviews that mention:
5.6
Pros:Staff was nice.Cons:They did not have any vehicles available at my pickup time. An hour afterwards they had a smaller than requested vehicle available. The staff did call an hour before pickup to tell me they did not have the car available at the reserved time.Reviewed 9 Jul. 2020
review fromkayak
2.0
Pros:NothingCons:Enterprise customer service was awfulReviewed 25 Apr. 2021
review fromkayak
8.0
Pros:Very friendly staff.Cons:Only wish there was an airport shuttle.Reviewed 7 Jun. 2021
review fromkayak
10.0
Pros:Friendly staff, easy pickup and drop off.Cons:Nothing.Reviewed 15 Feb. 2020
review fromkayak
10.0
So AccommodatingPros:I rented from downtown, not the airport. Instead of making me return it to the downtown location, they gave me the option of returning to the airport. I was able to switch my flight at the last minute and got home 3.5 hours early, all because Enterprise was flexible on my return. Had Enterprise insisted on my returning to the downtown location, I would have had to wait 7 more hours for the next flight.Reviewed 4 May 2018
review fromkayak
2.0
Wrong locationCons:My reservation was made for the downtown location. Not the airport as my search requestedReviewed 29 Aug. 2017
review fromkayak
10.0
Pros:Very good deal for the amount of time we had the vanReviewed 9 Jun. 2018
review fromkayak
2.0
Refused2Rent! Out of Cars!Pros:Nothing!Cons:Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!Reviewed 27 Jan. 2018
review fromkayak
5.6
Wrong locationPros:Vehicle was fineCons:I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUVReviewed 2 Jun. 2017
review fromkayak
6.0
Pros:Car was good quality and as expectedCons:Promises from the car representative. Promised a drop off at the end of the trip which did not happen. Stated that the insurance would be for 2 rental days, but charged for 3. It was unacceptable practice.Reviewed 2 May 2017
review fromkayak
2.0
Cons:they didn't have any cars and no one to pick me up had to go to airport and pay 50% moreReviewed 23 Mar. 2017
review fromkayak
2.0
No car available!Cons:I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.Reviewed 29 Jan. 2018
review fromkayak

Where can I find Enterprise car rentals in Charleston?

171 Airport Road, Enterprise car rentals

Address

171 Airport Road

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday10:00 - 20:00
Sunday08:00 - 23:30

Phone

+1 304 344 2660

Address

1115 Smith Street

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday08:00 - 23:30
Sunday00:00 - 00:00

Phone

+1 304 344 2600

Address

1614 2nd Ave

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 304 343 8403

Address

5201 Maccorkle Ave Se

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 304 926 8900

Good to know

Most popular location

171 Airport Road

Most popular car type

Premium

FAQs about renting a car from Enterprise in Charleston

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Enterprise in Charleston.

  • Enterprise has 4 rental locations in Charleston. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

  • Yes