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10.0
Malcolm was excellent. Easy pick up and easy drop off. Made the experience a breezeReviewed 8 Jun. 2023
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10.0
A+++++Reviewed 8 Jun. 2023
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6.0
We did not go ahead with rentalReviewed 8 Jun. 2023
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10.0
Roselore, assisted me and did a fantastic job. She went out of her way to accommodate my family and I. She found us the best vehicle and answered all our questions. She made the rental experience smooth and easy!Reviewed 7 Jun. 2023
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10.0
There is no comparison shopping here in Clermont, Florida 34711. And THAT has been established by Enterprise Rental several years ago. There are a couple other companies around town-I don’t even remember their names it’s irrelevant the only business they might have is run overflow cars to the airport and back. Enterprise has tremendous VALUE built into every reservation from start to finish. I have worked in the service industry for decades and developed Training Matrix and helped companies and managers strive for excellence and excel above competitors in Customer Service Management. I can confidently say that everyone the Enterprise team has impressed me but I always try to speak with Carissa or Eric. If they are not available I always get an immediate response from the General Manager Bobby. Bobby and Enterprise must have a Well Established Service Team devoted to continuous Training because These 2 young professionals have a wonderful demeanor, that makes me feel like family and ALWAYS GO ABOVE and Beyond to make sure that I am WELL taken care of every time and I may have taken a couple pages from their book. I’m actually surprised they Subbed some Rentals out to KAYAK at the Clermont location, they certainly DONT NEED the extra business but I really appreciated the discount Enterprise and KAYAK recommended for me. Thank YouReviewed 7 Jun. 2023
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6.0
The gentleman at Enterprise was very nice and professional, but unfortunately we did not get the car we had reserved. We had asked for. Wagon, but the biggest they had was a 5 series BMW, which was a very nice car, but not really big enough for what we needed it for the following day. The gentleman offered us to check at another Enterprise location, but we did not have time to wait. We returned the car the same day,Reviewed 7 Jun. 2023
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8.0
GoodReviewed 7 Jun. 2023
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2.0
Price was different in online but charged differentlyReviewed 7 Jun. 2023
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2.0
Five minutes before arrival we received a call stating our car was not available and they were cancelling our reservation leaving us stranded and cost us out of pocket expenses that ruined out tripReviewed 7 Jun. 2023
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2.0
AwfulReviewed 7 Jun. 2023
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10.0
Easy pick up and drop off.Reviewed 6 Jun. 2023
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10.0
Everything excellent pick up drop off customer service and car performance. Significant charge for additional driver was not revealed until end, which made the value moderate instead of good. Staff very helpful, will be renting here again.Reviewed 6 Jun. 2023
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